Bank of America and First Data Form Next-Generation Payment Solutions Company
CHARLOTTE, N.C. and DENVER, June 29 /PRNewswire/ -- Bank of America N.A. and First Data Corp. announced today the formation of a new company that will deliver next-generation payments solutions to merchants ranging from small business to commercial and corporate clients worldwide.
Bank of America Merchant Services, LLC will provide clients with the most comprehensive suite of innovative payments solutions including credit, debit and prepaid cards to merchant loyalty, check and eCommerce payments, the companies said.
Thomas Bell, chief strategy officer and president of First Data's financial services business, was named chief executive officer of Banc of America Merchant Services.
"The combination of First Data's world-class technology and industry experience with the power of Bank of America's brand and branch referral channel will enhance Banc of America Merchant Services' position as an efficient and innovative player in the payments market," Bell said.
Merchant clients also will benefit from new service offerings including loyalty and prepaid programs, along with mobile commerce and check solutions that will drive return traffic to their stores and provide their consumers with the security, convenience and rewards they have come to expect.
"For our clients, the most important transaction they have occurs the moment their customer pays them for what they do. This alliance provides stronger payments acceptance capabilities as well as enhanced business-reporting tools and a better experience for their customers," said Catherine P. Bessant, president of Bank of America's Global Product Solutions group. "The formation of this new company underscores our full commitment to the merchant services business."
For merchants seeking to expand their offerings in the fast-growing virtual marketplace, Banc of America Merchant Services will offer the scalability, integrated capabilities and deep understanding of the transactional process to deliver industry leading eCommerce solutions.
"The First Data, Bank of America alliance will create a payments company with more than 70 years of combined merchant experience," said Michael Capellas, chairman and CEO of First Data. "Together, we will help clients keep pace with the dynamic virtual marketplace by delivering secure, scalable and reliable payment processing and the broadest set of innovative payments solutions at highly competitive prices."
Bank of America will contribute approximately 240,000 merchant relationships and First Data will contribute approximately 140,000 merchant relationships to the new company. Following a transition period, First Data will provide the merchant processing and related services. The combined entity will process over one billion transactions per month.
Banc of America Merchant Services will be approximately 46.5 percent owned by Bank of America and 48.5 percent by First Data, with the remaining stake held by Rockmount Investments, LLC, an investment vehicle controlled by a third party investor.
Financial impacts from the transaction will be discussed when Bank of America releases second-quarter earnings on July 17. First Data will discuss financial impacts of the alliance on their next quarterly results call in August.
Bank of America Merrill Lynch acted as financial advisor and Wachtell, Lipton, Rosen & Katz acted as legal advisor to Bank of America. Sutherland Asbill & Brennan and Perkins Coie acted as legal advisors to First Data.
First Data powers the global economy by making it easy, fast and secure for people and businesses to buy goods and services using virtually any form of electronic payment. Whether the choice of payment is a gift card, a credit or debit card or a check, First Data securely processes the transaction and harnesses the power of the data to deliver intelligence and insight for 5.3 million merchant locations and thousands of card issuers in 37 countries. For more information, visit www.firstdata.com.
Bank of America
Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 55 million consumer and small business relationships with more than 6,100 retail banking offices, more than 18,500 ATMs and award-winning online banking with nearly 30 million active users. Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. "Bank of America Merrill Lynch" describes the marketing name for the global banking and global markets businesses of Bank of America Corporation. The financial advisory services referred to above were performed by Merrill Lynch, Pierce, Fenner & Smith Incorporated, an investment banking affiliate of Bank of America Corporation and a registered broker-dealer and member of FINRA and SIPC. The company serves clients in more than 150 countries. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.
www.bankofamerica.com
Website: http://www.bankofamerica.com
Alternative Online Consumer Payments: Banks and Merchants Weigh a Host of New Options
Javelin Study Evaluates How Well Emerging Vendors Solve Online Transaction Needs
SAN FRANCISCO--(BUSINESS WIRE)--Javelin Strategy & Research (www.javelinstrategy.com) today released a report that evaluates providers of alternative payment solutions for online retail transactions. The report, Predicting Alternative Payments Vendor Success: Balancing Needs Among Banks, Merchants, and Consumers (http://www.javelinstrategy.com/lp/AlternativePaymentsBrochure.html), reviews the rates and the value of services provided by nine vendors.
"Several emerging methods are strong at balancing the needs of banks, merchants and consumers, which historically predicts success in new payment methods. None of the solutions are perfect, yet we found many vital differences among those we analyzed," said Mary Monahan, Managing Partner and Research Director.
Included in the report are vendors with some level of emerging status (eliminating vendors such as PayPal and BillMeLater), as well as some level of financial-institution orientation (eliminating Revolution Money). Vendors evaluated include Acculynk, eBillme, HomeATM, Mazooma, Moneta, NACHA SVP, Noca, SeerGate, and Verient.
Key Findings from the Report Include:
- The three vendor solutions that come closest to widespread success are those offered by Acculynk, eBillme and Moneta – with Verient’s platform finishing close behind.
- Many former alternatives for online retail transactions are quickly going mainstream.
- Emerging payment methods from traditional payment providers have the advantage of trusted brands and established networks for issuance, acceptance and processing.
- To retain and grow valuable customer relationships, financial institutions must offer dynamic, alternative payment solutions that meet consumer, merchant and bank needs.
"Financial institutions are faced with increasing competition from non-financial institution payment brands, such as PayPal, that seek to usurp transaction volume, particularly online," said Bruce Cundiff, Director of Payments Research and Consulting. "As consumers shift from credit cards to various forms of ‘pay-now’ methods, financial institutions must offer new payment methods to remain the primary and all-around trusted financial provider."
About Javelin Strategy & Research
Javelin is the leading independent provider of quantitative and qualitative research focused exclusively on financial services topics. Based on the most rigorous statistical methodologies, Javelin conducts in-depth primary research studies to pinpoint dynamic risks and opportunities. Javelin helps its clients achieve their initiatives through three service offerings, including syndicated research subscriptions, custom research projects and strategic consulting. Javelin’s client list includes some of the largest banks, credit unions, card issuers, and technology enterprises in the financial services industry. For more information about this or other Javelin reports, please visit www.javelinstrategy.com/research or contact Elizabeth Travers at













Contacts
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etravers@javelinstrategy.com
Permalink: http://www.businesswire.com/news/google/20090623005407/en
-Not sure how this skewsobjectivity. It seems to me Javelin has always reported on implicationsof actual data. It seems to me you have to understand the data andresearch methodology to make your own assumptions. If we throw out allresearch companies who service the industry for a fee, I guess we'releft with...hmm. I not actually sure who we're left with. Maybe agovernment agency or a fed bank report. My only point is to look at thedata and how conclusions are derived. Statistically significantfindings are indeed findings, whether you like the results or not.
It's not that I don't like the results. It's that I am using aneducated guess to decipher what the results were based on. The truthis, most research companies, or analysts agree that if you "type" yournumber into a box on a website, it will get hacked. It is not it "might gethacked"...it WILL. So, with that said, I don't know how well the vendorin question "solves" online transaction needs, when their solution"requires" first, for the consumer "type" their card number into a box(as per usual) before they inherently admit that doing so is not safe...and then lock the keyboard to ensure that consumers do NOT use it, to enter their PIN. I don't think my imagination isrunning away with me when I project that intercepting mouse clicks, viascreen scrapers, or mouse-logging is going to be that difficult of atask for sophisticated hackers to figure out. My point isn't that Idon't LIKE the results. My point is that they don't make sense. Settingup consumers to have their PIN codes hacked is not, in my mind,"solving transaction needs."
You have to admit, that much is true.
Onthe flip side, if the report was entitled, Javelin Study Evaluates HowWell Emerging Vendors "CONVENIENTLY" Solve Online Transaction Needs,then I might agree with their findings. It is less convenient to get aPCI 2.0 Certified Device into the hands of the consumer than it is to simplyvisit a website that downloaded the vendors API. . But part of theproblem, (the part that hackers love) is that pushing "convenience"over "security" won't work in the long run.
Thanks for taking the time to anonymously comment! - JBF
Bruce Cundiffsaid...
I will not anonymously comment, as I wrote the Javelin report (andhave had minimal interaction with Acculynk as a Javelin client). Iwould like to address the accusations of bias and influence directly.
Thereport I wrote was based on independently gathered information andconsumer data on various solutions, with the primary criterion forefficacy of a solution being the balance of value that said solutionprovides for
the constituents in an online retail transaction: financial institutions, merchants, and consumers.
Secondly,you cannot separate convenience and security. Consumer usability wasABSOLUTELY part of my analysis, and I make no apologies for it.
Itis very easy to have zero fraud. Have zero transactions. Elegantsolutions take both the reality and the perception (consumer andotherwise) issues associated with security into account, effectivelybalancing the two. Leading (and ending) with a message that is basedsolely on "better security," and one that marginalizes and ignoresconsumer usability is a path fraught with peril.
Thanks forcommenting on the press release for our new report and linking to oursite. Please let me know if you have any additional questions aboutthis or our other research.
John B. Franksaid...
Kenneth G. Magessaid...
Bruce,
I love America and I especially love the Internet because it disintermediates us all so elegantly and swiftly.
I'velong followed your thoughts on ecommerce and highly respect yourconsidered thinking, writing, and speeches on same. However, as to yourlatest report Predicting Alternative Payments Vendor Success I mustmake some comments and please bear in mind that John Frank and MitchellCobrin speak for themselves just as I do here.
As you correctlystated, with zero transactions you will have zero fraud. However Itrust you are willing to look at hard data which we will happilyprovide and validate through eFunds that from January 2008 through May2009, HomeATM ran over 80K PIN transactions totaling over 7M inprocessing with ZERO fraud or breach and no biased users.
Oursole purpose in running said transactions was to prove that our systemwas impervious to malware, phishing, man-in-the-middle attacks, and anyother method of hacking. It may (or may not) interest you that in the1990's I was personally preaching, writing patents, and raising moneyand awareness that music and video would inevitably be compressed,captured and redistributed freely on the web.
While I wastechnically correct, I could never convince the entertainment industrythat THEY had a problem and my business and personal fortune dissolved.
Imorphed my thinking to financial transactions and I say this with alldue respect to your obvious understanding that while the music industryin it's very best year did 15B in sales, that much money is moved everyhour on the Internet.
Is HomeATM the easiest ecommerce solution?Absolutely not. Do we have challenges getting our PIN entry devicesdistributed ubiquitously, absolutely. But I will give you a freeprediction analogous to the one I gave executives at Warner, Sony, RCA,etc. There will be a Napster of personal information where I can go toget your SSN, mother's maiden name, and or any other plastic card andidentity information you posses... unless said data is encrypted WITHhardware AT the point of data entry. I promise.
kgm
Chairman/CEO
HomeATM ePayment Solutions