Jack Henry to Acquire Pemco Technologies

Monett, Mo., Oct. 29, 2009 - PIN Payments News Blog -  Jack Henry & Associates, Inc. (NASDAQ:JKHY), a leading provider of integrated technology solutions and data processing services for financial institutions, today announced the acquisition of Washington-based Pemco Technologies, a wholly owned subsidiary of PEMCO Corporation and one of the nation's leading providers of payment processing solutions primarily for the credit union industry. Terms of the transaction were not disclosed.

Pemco Technologies' products and services include credit signature processing; debit signature processing; PIN-based processing; ATM services; cardholder awards programs; fraud management, detection, and prevention solutions; personalized cards; and prepaid card programs. These payment-related products and services are currently supporting approximately 235 financial institution customers.

According to Jack Prim, CEO of Jack Henry & Associates, "This acquisition supports our expansion in the growing electronic payments industry with solid credit card solutions that complement the broad array of ATM and debit card solutions we already provide through our jhaPassPort product suite. This acquisition also expands our presence in the credit union space and enables us to broaden our reach outside our core client base. We can sell these solutions to any credit union, regardless of core processing system, that has an in-house credit card program and needs a third-party gateway service to pass credit card transactions to Visa and MasterCard for processing. We are excited about the sales opportunities that we believe exist with a richer product offering that supports the growing electronic payments segment of the financial services industry."



Kevin Williams, CFO of Jack Henry & Associates, said, "Acquiring Pemco Technologies supports our strategy to buy companies with proven solutions that complement our existing product offering and that have a corporate culture that like ours is dedicated to providing high quality technology solutions and excellent customer service. This acquisition will generate cross-sale opportunities among our respective client bases and generate new sales opportunities with financial institutions outside our core client base. We expect this acquisition to be slightly accretive in the first full year and improve beyond that as we recognize the full impact of operational synergies."



PEMCO Corporation elected to divest this business line in order to strategically focus on its primary insurance business which encompasses life, home, auto, and boat insurance offerings.



This transaction will be discussed during Jack Henry & Associates' upcoming first quarter fiscal 2010 earnings conference call scheduled for November 4, 2009 beginning at 7:45 a.m. Central (8:45 a.m. Eastern). The Webcast can be accessed on the company's Web site at www.jackhenry.com . Please log on approximately 10 minutes prior to the beginning of the call. An archived replay of the call will be available on www.jackhenry.com approximately one hour after the live call.



About Pemco Technologies



Pemco Technologies provides innovative payment solutions to the financial industry including credit signature processing, debit signature processing, PIN-based processing, ATM services including one of the largest surcharge-free ATM networks, 24 X 7 credit and debit fraud management/detection/prevention, cardholder awards programs, card portfolio profitability programs, prepaid card solutions, CreataCard personalized photo cards, card manufacturing and personalization, merchant programs, Web-based system access, chargeback processing, instant issue and activation, daily settlement, and 100 percent of interchange income paid daily. Pemco is SAS 70 and PCI compliant. Award-winning reliability and renowned customer service make Pemco one of the nation's top payment solutions companies. Additional information is available at www.pemcotech.com .



About Jack Henry & Associates, Inc.



Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of computer systems and ATM/debit card/ACH transaction processing services primarily for financial services organizations. Its technology solutions serve more than 9,800 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking(TM) supports banks ranging from de novo to mid-tier institutions with information processing solutions. Symitar(TM) is the leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com .





Source: Company press release.

New Survey Says Online Banking NOT Preferred Over Branch Banking

I guess the ABA was wrong? 



Source: Mintel Comperemedia

Region: US

FOR IMMEDIATE RELEASE: Oct 2009

People prefer branches over Internet for bank communication

Chicago (October 28, 2009) -PIN Payments News Blog-



Even in the age of tweets, texts and friend requests, there’s something comforting about face-to-face contact. A new survey from Mintel Comperemedia, a service that provides direct marketing competitive intelligence, shows people would still rather contact their bank at a branch than online or through email.



Two in three adults (65%) say they prefer to get up close and personal at a bank branch to communicate, while three in seven (43%) like the phone for its real person, real time qualities. Only 44% of survey respondents say they like logging on to a bank’s secure (sic) website, while just one-third (34%) choose email as a preferred method of bank communication.



“When it comes down to it, people still crave personal contact when communicating with banks. Talking in person or over the phone brings on feelings of familiarity and confidence, which are especially important to consumers in light of the financial crisis,” states Susan Wolfe, VP of financial services at Mintel Comperemedia.



However, websites and email remain important avenues for customer-to-bank contact. Young adults, especially, are likely to prefer online and email communications when they want to contact their banks. Over half of Echo Boomers and Gen Xers (52% each) say they like reaching their bank through a secure website.



When Mintel Comperemedia asked survey respondents how they prefer their banks to contact them—mail, email and in person were near ties (43%, 42% and 40%, respectively).



“Though people have clear preferences for how they like to contact their banks, they aren’t as opinionated about how their banks contact them,” says Susan Wolfe. “Banks need to be mindful that every customer has different communication preferences, so they should offer multiple points of contact.”



For more information, please contact Joanna Peot: Telephone: +1 312 628 7946 Email: press@mintel.com



Please note that this service is for journalists only. For all other requests please contact the sales team at info@mintel.com

2009 FinTech 100 Rankings released

New York, Oct. 29, 2009 -- American Banker and Bank Technology News, SourceMedia’s renowned publications for banking and financial services professionals, and IDC Financial Insights, an independent research services firm, today released the sixth annual FinTech 100 rankings of the top global technology providers to the financial services industry.



As the business environment within the financial services industry continues to be a challenging one, the FinTech 100 listing represents an insightful representation of where financial services companies are choosing to invest their technology dollars. Specific highlights from this year’s report include:

• Fiserv (NYSE: FISV) retains the number one spot as the largest provider of technology to the financial services industry;
  
  


• There are 41 companies on this year’s listed headquartered outside of North America;
  
  


• Representation from EMEA companies continues to be strong with 23 companies with combined revenues approaching $6 Billion;
  
  


• Three Chinese companies made list and include Hundson Technologies, Inc, Yucheng Technologies, Ltd and new this year Longtop Financial Technologies, Ltd.; and
  
  


• The number of Indian companies on the list continues to rise with 11 companies included representing combined revenue of more than $5 billion.
  
  

Vendors included in the 2009 FinTech 100 rankings are as follows:

1. Fiserv, Brookfield, Wis., USA
   


2. Sungard, Wayne, Penn., USA
   
   


3. Fidelity Information Services, Jacksonville, Fla., USA
   
   


4. Diebold, Incorporated, North Canton, Ohio, USA
   
   


5. NCR Corporation, Dayton, Ohio, USA
   
   


6. Tata Consultancy Services Limited (TCS), Mumbai, Maharashtra, India
   
   


7. First Data Corporation, Greenwood Village, Colo., USA
   
   


8. Total System Services, Inc. (TSYS), Columbus, Ga., USA
   
   


9. Lender Processing Services, Jacksonville, Fla., USA
   
   


10. Metavante Technologies, Inc., Milwaukee, Wis., USA
    
    


11. Infosys Technologies, Ltd., Bangalore, Karnataka, India
    
    


12. CA (Computer Associates), Islandia, N.Y., USA
    
    


13. Cognizant Technology Solutions, Teaneck, N.J., USA
    
    


14. DST Systems, Kansas City, Mo., USA
    
    


15. Experian Group Limited, Dublin, Ireland
    
    


16. SAS Institute, Cary, N.C., USA
    
    


17. Equifax, Atlanta, Ga., USA
    
    


18. Jack Henry and Associates, Inc., Monett, Mo., USA
    
    


19. Oberthur Card Systems S.A., Nanterre, France
    
    


20. Broadridge Financial Solutions, Inc., Lake Success, N.Y., USA
    
    


21. Ingenico S.A., Puteaux Cedex, France
    
    


22. FICO, Minneapolis, Minn., USA
    
    


23. Open Solutions Inc., Glastonbury, Conn., USA
    
    


24. Itautec, São Paulo, Brazil
    
    


25. EDB Business Partner ASA, Oslo, Norway
    
    


26. Temenos Group AG, Geneva, Switzerland
    
    


27. Hypercom Corporation, Scottsdale, Ariz., USA
    
    


28. ACI Worldwide, New York, N.Y., USA
    
    


29. Murex SA, Paris, France
    
    


30. Misys, London, UK
    
    


31. IPC Information Systems, Ltd., New York, N.Y., USA
    
    


32. 3i Infotech, Mumbai, Maharashtra, India
    
    


33. CPM Braxis, São Paulo, Brazil
    
    


34. Syntel, Troy, Mich., USA
    
    


35. Harland Financial Solutions, Lake Mary, Fla., USA
    
    


36. SS&C Technologies, Inc., Windsor, Conn., USA
    
    


37. Mphasis Corporation (EDS), Bangalore, India
    
    


38. TransFirst Holdings, Inc., Dallas, Texas, USA
    
    


39. Polaris Software Lab Ltd., Chennai, Tamil Nadu, India
    
    


40. Patni Computer Systems Ltd., Mumbai, Maharashtra, India
    
    


41. Advent Software, Inc., San Francisco, Calif., USA
    
    


42. Wolters Kluwer Financial Services, Minneapolis, Minn., USA
    
    


43. Simcorp, Copenhagen, Denmark
    
    


44. GFT Technologies AG, St. Georgen, Germany
    
    


45. Ness Technologies, Canonsburg, Penn., USA
    
    


46. Linedata Services S.A., Rueil-Malmaison, France
    
    


47. Resolve Corporation, Toronto, Ontario, Canada
    
    


48. Fidessa, London, UK
    
    


49. BancTec, Irving, Texas, USA
    
    


50. S1, Norcross, Ga., USA
    
    


51. GlobeOp Financial Services, London, UK
    
    


52. Headstrong Corporation, Fairfax, Va., USA
    
    


53. Firstsource Solutions Limited, Mumbai, Maharashtra, India
    
    


54. DealerTrack Holdings, Lake Success, N.Y., USA
    
    


55. Charles River Development, Burlington, Mass., USA
    
    


56. Algorithmics, Toronto, Ontario, Canada
    
    


57. Politec, São Paulo, Brazil
    
    


58. Avaloq, Zurich, Switzerland
    
    


59. Interactive Data Corporation, Bedford, Mass., USA
    
    


60. Wall Street Systems, New York, N.Y., USA
    
    


61. Calypso Technology, San Francisco, Calif., USA
    
    


62. Longtop Financial Technologies Ltd., Beijing, China
    
    


63. Pegasystems, Cambridge, Mass., USA
    
    


64. Bravura Solutions Limited, Sydney, Australia
    
    


65. FundTech, Ltd., Jersey City, N.J., USA
    
    


66. Collabera, Morristown, N.J., USA
    
    


67. iGATE Global Solutions Limited, Bangalore, Karnataka, India
    
    


68. OpenLink, New York, N.Y., USA
    
    


69. Mastek, Mumbai, India
    
    


70. Sophis, London, UK
    
    


71. Vasco Data Security, Oakbrook Terrace, Ill., USA
    
    


72. ERI Bancaire SA, Zurich,Switzerland
    
    


73. Chordiant Software, Inc., Cupertino, Calif., USA
    
    


74. Odyssey Financial Technologies, Prilly, Switzerland
    
    


75. Online Resources Corporation, Chantilly, Va., USA
    
    


76. Eagle Investment Systems LLC, West Hartford, Conn., USA
    
    


77. Viewpointe, New York, N.Y., USA
    
    


78. TAS Group, Bologna, Italy
    
    


79. Diamond Management & Technology Consultant, Chicago, Ill., USA
    
    


80. Callatay and Wouters, Brussels, Belgium
    
    


81. SmartStream, London, UK
    
    


82. Investment Technology Group, New York, N.Y., USA
    
    


83. ORC Software AB, Stockholm, Sweden
    
    


84. Goldleaf Financial Solutions, Inc., Norcross, Ga., USA
    
    


85. Nucleus Software, Noida, Uttar Pradesh, India
    
    


86. Wausau Financial Systems, Mosinee, Wis., USA
    
    


87. Hyland Software, Inc., Westlake, Ohio, USA
    
    


88. Actuate Corporation, San Mateo, Calif., USA
    
    


89. Hundsun Technologies Inc., Hangzhou, China
    
    


90. Viveo, Paris, France
    
    


91. Eze Castle Integration, Boston, Mass., USA
    
    


92. Panini, Bologna, Italy
    
    


93. Callidus Software, Inc., San Jose, Calif., USA
    
    


94. AurionPro Solutions, Mumbai, Maharashtra, India
    
    


95. COCC, Avon, Conn., USA
    
    


96. FRS Global, Stevens-Woluwe, Belgium
    
    


97. Norkom Technologies, Dublin, Ireland
    
    


98. Yucheng Technologies Limited, Beijing, China
    
    


99. Celero Solutions Inc., Calgary, Alberta, Canada
    
    


100. Argo Data Resource Corporation, Richardson, Texas, USA
     
     

“This year’s FinTech 100 list highlights banks’ `flight to quality,’ as they consolidate their technology spending with the industry’s largest and most established players,” said Rebecca Sausner, editor of Bank Technology News.



“The last 18 months has been challenged with the worst financial crisis and recession in generations,” said Dana Wiklund, research director, Risk Management, IDC Financial Insights. “One underlying positive is that technology innovation around financial services continues. The evidence for this is year-over-year growth in both aggregate FinTech 100 revenue ($52 Billion up from $45 Billion in 2008) and the minimum threshold for making the FinTech 100 list (up to $50 Million from $36 Million in 2008). Growth in the global participation further underscores the diversification of solutions throughout the industry.”



The 2009 ranking of the top 100 application/service providers in the financial services industry is categorized and evaluated by calendar year-end revenues (CY08) and the percentage of revenues from sales to financial services industry clients. The FinTech 100 includes vendors that derive more than one-third of eligible revenue from the financial services industry. Revenue from network, telecommunications, electronic exchanges and data services providers is ineligible; therefore percentages less than 33% reflect these adjustments within the rankings. All rankings are based on Financial Insights’ revenue estimates including information provided by public and private companies. Financial Insights conducted analysis on more than 400 companies for this recognition.



The 2009 honorees will be honored at the BAI Retail Delivery Conference & Expo in Boston at an awards breakfast on November 4 at the Westin Boston Waterfront.



To obtain a complete copy of the report, please visit http://www.americanbanker.com/fintech100/



About American Banker, Bank Technology News and SourceMedia, Inc.



American Banker, (www.AmericanBanker.com ), is the banking industry’s daily source of information, news, and analysis for executives at banks of all sizes. Founded in 1836, with a current readership of more than 65,000, the publication covers topics including national and global banking issues, mortgages, consumer finance, legislation, investment products, card and payment systems and technology.



Bank Technology News (www.BankTechNews.com/ ) is written for 27,000 banking professionals who identify, recommend, purchase and support the front-, middle- and back-office technology needs across all business units of their financial institutions. Bank Technology News provides critical information and analysis on the relationship between banking strategy and technology execution.



SourceMedia (www.SourceMedia.com ), an Investcorp company, is the pre-eminent provider of timely and essential news, analysis, research, and insights for members of the financial services community, and the related fields of professional services and technology. SourceMedia offers its clients and subscribers professional publications, industry-standard data applications and in-depth seminars and conferences.



About IDC Financial Insights



IDC Financial Insights (www.financial-insights.com ) is one of the world’s leading providers of independent research, custom consulting, and advisory services focusing on the business, technology and operational issues, within the financial services community. We are the preferred research partner for over 250 of the world’s largest financial institutions and technology companies. For the past 6+ years we have been helping our clients understand and manage the challenges they face from a rapidly changing business, operational and technological environment. We proudly employ the industry’s most talented minds, which equip our clients with insights that they rely on and advice they trust. Furthermore, we are the only research firm that has a significant physical presence worldwide, with analyst community based in the America's, Asia Pacific and Europe.



About William Mills Agency



William Mills Agency was founded in 1977 and promotes companies that sell a variety of products or services in a number of highly specialized vertical markets. The Atlanta-based agency represents companies throughout North America and Europe. For more information, please visit www.williammills.com or call Mr. Kelly Williams at (678) 781-7202.



Source: Company press release.

FinTech Top 25 Enterprise Technology Vendor Rankings

New York, Oct. 29, 2009 -PIN Payments News Blog- American Banker and Bank Technology News, SourceMedia’s renowned publications for banking and financial services professionals, and IDC Financial Insights, an independent research services firm, today released the 2009 FinTech Top 25 enterprise technology vendor rankings.



Now in its sixth year, the FinTech Top 25 is comprised of leading horizontal technology firms that provide products and services across multiple industries, with significant reported revenue within the financial services industry. This year’s highlights include:

• IBM (NYSE: IBM) continues its six-year streak as the largest provider of technology products and services to the financial services industry;
  
  


• 10 of this year’s Top 25 companies have headquarters outside of North America, underscoring the global nature of solutions providers to the financial services industry; and
  
  


• Two of the Top 25 companies are from India, (Wipro and, new to the Enterprise 25 this year, HCL Technologies).
  
  

Vendors included in the Top 25 Enterprise Technology Companies are as follows:

1. IBM, Armonk, N.Y., USA


2. Hewlett Packard, Palo Alto, Calif., USA


3. Dell, Inc., Round Rock, Texas, USA


4. Fujitsu Limited, Tokyo, Japan


5. Microsoft, Redmond, Wash., USA


6. Cisco Systems, Inc., San Jose, Calif., USA


7. Accenture, Bermuda, N.Y., USA


8. Hitachi, Tokyo, Japan


9. EMC, Hopkinton, Mass., USA


10. Intel, Santa Clara, Calif., USA


11. Sun Microsystems, Inc., Santa Clara, Calif., USA


12. Oracle Corporation, Redwood Shores, Calif., USA


13. Computer Sciences (CSC), Falls Church, Va., USA


14. Thomson Reuters, New York, N.Y., USA


15. Capgemini, Paris, France


16. ATOS Origin S.A., Paris, France


17. Unisys, Blue Bell, Penn., USA


18. CGI Group, Montreal, QC, Canada


19. Wipro, Bangalore, Karnataka, India


20. Siemens, Munich, Germany


21. Deloitte & Touche Tohmatsu, New York, N.Y., USA


22. Logica CMG plc, London, UK


23. SAP AG, Walldorf, Germany


24. Reed Elsevier, London, UK


25. HCL Technologies, Noida, UP, India

“Despite the recession, nearly all of this year’s Enterprise 25 list showed strong growth,” said Rebecca Sausner, editor of Bank Technology News. “This year’s list includes three new entrants — SAP, Reed Elsevier and HCL Technology. Dropping off the list are Electronic Data Systems (acquired by HP), Getronics (acquired by KPN and CompuCon), and Infosys.”



“When we look at the FinTech Enterprise 25 we are looking at the world’s largest hardware, software and services integrators into the financial services industry,” said Dana Wiklund, research director, Risk Management, IDC Financial Insights. “Many of these companies, including IBM and Oracle, have been branching beyond their core competencies in hardware and data processing to round out their value propositions with enterprise risk management solutions. The companies that make up the Enterprise 25 have deep, embedded positions within the financial services industry and leverage unique perspectives on driving economic value for their clients through an unprecedented financial crisis.”



Consideration for the top 25 enterprise technology companies for 2009 is determined by calendar year-end revenues (CY08) and the percentage of revenues from sales to financial services industry clients, with final rankings based upon total sales to financial institutions. In addition to the FinTech Top 25 Enterprise Technology Companies, American Banker, Bank Technology News and IDC Financial Insights also released the 2009 FinTech 100 ranking of the top technology providers to the financial services industry.



The 2009 honorees will be honored at the BAI Retail Delivery Conference & Expo in Boston at an awards breakfast on November 4 at the Westin Boston Waterfront.



To obtain a complete copy of the report, please visit http://www.americanbanker.com/fintech100/ .



About American Banker, Bank Technology News and SourceMedia, Inc.



American Banker, (www.AmericanBanker.com ), is the banking industry’s daily source of information, news, and analysis for executives at banks of all sizes. Founded in 1836, with a current readership of more than 65,000, the publication covers topics including national and global banking issues, mortgages, consumer finance, legislation, investment products, card and payment systems and technology.



Bank Technology News (www.BankTechNews.com/ ) is written for 27,000 banking professionals who identify, recommend, purchase and support the front-, middle- and back-office technology needs across all business units of their financial institutions. Bank Technology News provides critical information and analysis on the relationship between banking strategy and technology execution.



SourceMedia (www.SourceMedia.com ), an Investcorp company, is the pre-eminent provider of timely and essential news, analysis, research, and insights for members of the financial services community, and the related fields of professional services and technology. SourceMedia offers its clients and subscribers professional publications, industry-standard data applications and in-depth seminars and conferences.



About IDC Financial Insights



IDC Financial Insights (www.financial-insights.com ) is one of the world’s leading providers of independent research, custom consulting, and advisory services focusing on the business, technology and operational issues, within the financial services community. We are the preferred research partner for over 250 of the world’s largest financial institutions and technology companies. For the past 6+ years we have been helping our clients understand and manage the challenges they face from a rapidly changing business, operational and technological environment. We proudly employ the industry’s most talented minds, which equip our clients with insights that they rely on and advice they trust. Furthermore, we are the only research firm that has a significant physical presence worldwide, with analyst community based in the America's, Asia Pacific and Europe.



About William Mills Agency



William Mills Agency was founded in 1977 and promotes companies that sell a variety of products or services in a number of highly specialized vertical markets. The Atlanta-based agency represents companies throughout North America and Europe. For more information, please visit www.williammills.com or call Mr. Kelly Williams at (678) 781-7202.



Source: Company press release.

PayPal Offers Big Savings with 2009 Holiday Promotions

PayPal Invites Holiday Shoppers to Kick Off the Season with Cash-Back, Free Shipping and a Small Gift that Makes a Big Impact

SAN JOSE, Calif. - October 29, 2009 - PIN Payments News Blog - PayPal today announced its 2009 holiday promotions including cash-back, free shipping and huge savings from major retailers. Starting November 3rd and available through January 12th, online shoppers can visit www.PayPal.com/holiday to receive up to 20 percent off, cash-back or free shipping from online retailers such as Zappos.com, Best Buy, Southwest Airlines and Walmart.com.



"The consumer is in the driver's seat this holiday season, with retailers offering great deals on gifts ranging from the practical to the fun and frivolous," said Amanda Pires, senior director at PayPal. "By using PayPal, shoppers can find gifts for everyone on their list and still save time and money with free shipping and cash-back throughout the holiday season and into the New Year."



PayPal is also working with MicroPlace to provide holiday shoppers with a unique gift that helps the world's working poor. Shoppers who purchase a gift certificate on MicroPlace.com will get a free $20 gift certificate to give to someone else on their list. These gift certificates will provide much needed capital to organizations that provide financial services to poor people around the world. This gift could help someone get access to a loan to start a business, generate income and work their way out of poverty.



PayPal's 2009 Holiday Promotions

According to this year's National Retail Federation prediction, nearly half of all holiday shoppers will be shopping online. PayPal is working with several retailers to offer holiday promotions to help online shoppers find great gifts that won't break the bank. These include, but are not limited to:

Savings and Cash-Back:

• Best Buy will offer $20 cash-back on purchases of 100 dollars or more when you pay with PayPal between November 10^th and November 16^th.


• Southwest Airlines, Omaha Steaks and Smart Bargains will offer up to 20 percent savings on all PayPal purchases.

Free Shipping:

• Walmart.com will offer free Site to Store shipping.


• Beauty.com will offer PayPal customers free shipping from November 3^rd through 9^th.


• Zappos.com will offer free shipping both ways on shoes and free overnight shipping on clothing from November 10^th through 16^th.

For more information about the 2009 PayPal holiday promotions, and to see a full list of participating retailers, visit www.paypal.com/holiday beginning November 3^rd.



About PayPal

PayPal is the faster, safer way to pay and get paid online. The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. With more than 78 million active accounts in 190 markets and 19 currencies around the world, PayPal enables global ecommerce. PayPal is an eBay company and is made up of three leading online payment services: the PayPal global payments platform, the Payflow Gateway and Bill Me Later.  More information about the company can be found at https://www.paypal.com.

Media Contacts:

Charlotte Hill

Manager, Corp. Communications

chhill@paypal.com

408-967-5754

2009 eCommerce Report (formerly Pago Report) Published by Deutsche

E-Commerce Report 2009 – Trends in Consumer and Payment Behaviour in E-Commerce on the Basis of Real-Life Transactions

In 2009 the E-Commerce Report (formerly known as "Pago Report") has been published for the eighth time.



The annual study (first published in 2002) has established itself as one of the most important e-commerce surveys all over Europe because it is the only report based on real transactions instead of interviews. For this comprehensive market survey millions of real purchasing transactions processed through the platform of Deutsche Card Services were evaluated statistically.



In co-operation with experts from a popular market research institute, purchasing and payment behaviour of consumers from Germany, UK, the rest of Europe, and the non-European countries were analysed using established statistical methods. The result is an comprehensive insight into the status quo in e-commerce concerning purchasing and payment behaviour, non-payment risk and industry specifications.



The unique information is essential for e-commerce merchants and online shop owners. The E-Commerce Report answers several questions for examplewhich payment methods (credit card, direct debit, Maestro and giropay) are preferred by customers from different countries.



The E-Commerce Report 2009 is available in the [Shop] for 500 euros plus VAT.

Highlights at a glance

• the only survey based on the analysis of about 30 million real purchase transactions


• about 160 pages including many tables and diagrams


• in German and in English language


• data analysis conducted in cooperation with experts from a popular market research institute


• European licensing area with merchants from Germany, the UK, and the rest of Europe


• Consumers from Germany, the UK, the rest of Europe, and the non-European countries


• including new payment methods – such as giropay and Maestro

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• 1.2 Billion Reasons Banks Should Choose HomeATM (pindebit.blogspot.com)

pago report 2008 - e-commerce payments

Mar 14, 2009

The pago retail report 2008 underlined the encouraging fact that the overall chargeback ratio in european online purchasing remained very low, at 0.34%. a look at the reasons for chargebacks reveals an important difference between ...

http://pindebit.blogspot.com/

clipped from Google - 10/2009

pago retail report 2008 press release

Feb 27, 2009

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Trusteer Warns of New Two Headed Trojan Attack Against Online Banks - W32 Silon

W32.Silon Circumvents Transaction Authentication Systems to Commit Financial Fraud



NEW YORK, Oct. 28, 2009 - PIN Payments News Blog - Trusteer, the customer protection company for online businesses, today issued a security advisory on a new Trojan called W32.Silon that bypasses security tokens, banking card readers and uses a two pronged payload to steal login information and commit online financial fraud. The Trusteer Rapport browser security service has blocked repeated attempts in-the-wild by the W32.Silon Trojan to compromise consumer internet banking accounts. Findings gathered from a sample of the new malware are available in a report that explains its functionality, as well as how to detect and remove W32.Silon. The report is available at http://www.trusteer.com/webform/w32silon-malware-analysis.



W32.Silon is new malware variant that intercepts Internet Explorer web browser sessions, and has been associated with fraud incidents at several large banks. Trusteer retrieved and analyzed a sample of this two headed Trojan which is designed to steal generic login information and commit bank-specific fraud.



To steal user credentials, W32.Silon performs its initial attack when a user initiates a web login session and enters their username and password. The malware intercepts the login POST request, encrypts the requested data, and sends it to a command & control (C&C) server.

When it targets users of online banking applications that are protected by transaction authentication devices such as tokens or banking card readers, W32.Silon waits until the user has logged on and then injects dynamic html code into the login flow between the user and the bank’s web server. First, the malware presents authentic looking web pages that appear to be from the bank asking the user to employ their transaction authentication device. Next, the user is asked to enter information from the device into the webpage. This information is then used by the criminals to execute fraudulent transactions on behalf of the user.

Editor's Note: Not a threat to HomeATM users because we have embedded a PIN Pad (a PCI 2.x certified one) into our card reader. This imagine this threat is targeted towards companies that manufacture card readers WITHOUT a PIN Pad...which is everyone BUT HomeATM. Besides...and I'm sure you'll agree, I can't see the logic behind anyone entering their PIN on our device and then being spoofed into typing it into a box on a website. (See Graphic Below)

“This new Trojan illustrates how advanced malware writers have become in their ability to dynamically execute multiple, bank-specific attacks with a single piece of software,” said Amit Klein, CTO and chief researcher at Trusteer. “The level of sophistication built-into W32.Silon is concerning, as is its focus on circumventing strong authentication systems like card and PIN readers. We have put all of our banking customers on alert, and are attempting to get the word out with this advisory.”



About Rapport



Rapport from Trusteer is a lightweight browser plug-in plus security service that prevents criminals from tampering with a user’s browser and protects against man-in-the-browser, man-in-the-middle, and phishing attacks. When users browse to sensitive websites such as internet banking, Webmail, or online payment pages, the Rapport plug-in immediately locks down the browser and prevents any unauthorized access to web pages and confidential information that flow through the browser. Rapport is available for download here. Trusteer also offers in-the-cloud reporting services. When unauthorized access attempts are detected by Rapport, these are analyzed by fraud experts who provide actionable intelligence to financial institutions.



About Trusteer



Trusteer enables online businesses to secure communications with their customers over the Internet, and protect personally identifiable information (PII) and transactions from a user's keyboard into the company's Web site. Trusteer's flagship product, Rapport, allows online banks, brokerages, healthcare providers, and retailers to protect their customers from identity theft and financial fraud. Trusteer’s services are used by more than 30 financial institutions in North America and Europe, and by over 3 million users. Trusteer is a privately held corporation led by former executives from Cyota/RSA Security, Imperva, and NetScreen/Juniper. For more information visit www.trusteer.com.

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Amazon Replaces Typing Username/Password with Typing Something Else

Amazon sidelines user names and passwords with 'PayPhrase' for online payment



Finextra: Amazon has moved to simplify the online checkout process with a feature that lets customers complete purchases by typing in a short, unique phrase and PIN.



Customers who store credit card numbers and shipping addresses with Amazon can choose to have that information represented by a "PayPhrase" and PIN. When making a purchase, they enter their own customised phrase - such as 'Knick Knack', 'Home Sweet Home', or 'Jake's Allowance' - and PIN and are shown an order confirmation before checking out.

Amazon says the system is easy and secure because shoppers do not need to type in their usernames and passwords or enter their payment information. Customers can adopt multiple PayPhrases to map against multiple shipping instructions and card accounts.



Editor's Note: Six of One...Half a Dozen of the Other...



Continue Reading at Finextra

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Cisco to Acquire ScanSafe for $183m

Expects to broaden its existing on-premise web security offering and expand cloud-based service opportunities



Cisco said that it plans to acquire privately held software-as-a-service (SaaS) web security provider ScanSafe for around $183m in cash and retention-based incentives, in a move to broaden its existing on-premise web security offering and expand cloud-based service opportunities.  ScanSafe, which is based in London and San Francisco, provides web security service that scans all web requests for malicious content and offers protection from zero-day threats.

Continue Reading at CBR

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ACI Worldwide Announces Alliance with Bell ID to Provide Smart Card Solutions

Market leaders consolidate their activities to further develop best of breed solutions



New York, N.Y. – 29 October 2009 - PIN Payments News Blog -  ACI Worldwide, Inc. (Nasdaq: ACIW), a leading international provider of electronic payments software and solutions, today announced that it has entered into an exclusive agreement with Bell ID for ACI to license Bell ID’s solutions for smart card management to financial markets and retailers around the world. As part of this agreement, ACI will market and license the ANDiS suite of products, which will continue to be developed by Bell ID from its Dutch headquarters.



The Bell ID products include the ANDiS Card and Application Management System (CAMS) which supports all of the lifecycle phases of smart card management, including embossing file import, data preparation, personalization, EMV script management, and central or in-branch issuance. The ANDiS Key Management System (or KMS) allows users to define, maintain, and store cryptographic keys.

The ANDiS Script Delivery System (or SDS) supports the distribution of scripts to control or change card attributes remotely. Also included in the ANDiS suite is the ANDiS I-PIN application which supports PIN changes and synchronization over the Internet and Bell ID’s NFC mobile solutions. The combination of these solutions enables organizations to issue applications on smart cards, tokens and phones and manage every step of their lifecycle.

The cooperation will fund significant product enhancements including interoperability of the ANDiS suite with ACI’s Agile Payments Solution framework, to provide a seamless end-to-end solution for the payments industry.

This relationship expands ACI’s offerings in smart card management. It broadens ACI’s offerings in the market and provides ACI’s customers with agile solutions to deliver the products consumers want. Bell ID technology currently manages over 125 million cards for banking, government and corporate ID, healthcare and mobile projects worldwide, and ACI’s customers will benefit from the experience of these implementations. The ANDiS solutions have been deployed at organizations that are rolling out their initial smart card programs as well as organizations that have managed complex smart card portfolios for years. The flexibility of the ANDiS solutions makes them ideally suited to meet the changing needs of smart card issuers globally.



Philip Heasley, CEO of ACI Worldwide said, “Bell ID is highly regarded in smart card management and has extensive experience in helping organizations around the world to manage cards, applications and cryptographic keys.  ACI Worldwide works with financial institutions and retailers of all sizes, and understands the unique pressures these organizations face. The combination of ACI’s experience and market knowledge with Bell ID’s proven, flexible solutions, will give these organizations the best possible solution for their needs today and tomorrow.”



Pat Curran, Chairman of Bell ID commented: “To be recognized by a world leader in electronic payments as the best of breed provider of EMV solutions for the financial industries acknowledges the strength of the ANDiS product range and will deliver significant growth opportunities for Bell ID. We are pleased to be working with ACI and look forward to a long and successful cooperation.”



# # #



For more information contact:

Catherine Eyres

ACI Worldwide

+44 (0) 1923 812741

Catherine.Eyres@aciworldwide.com







About ACI Worldwide, Inc.

ACI Worldwide is a leading provider of software and services solutions to initiate, manage, secure and operate electronic payments for major banks, retailers and processors around the world. The company enables payment processing, online banking, fraud prevention and detection, and back-office services. ACI solutions provide agility, reliability, manageability and scale, to approximately 750 customers in 90 countries. Visit ACI Worldwide at www.aciworldwide.com.



About Bell ID

Bell ID is the worldwide technology leader in smart card management. Bell ID’s software platform, ANDiS Management Systems, is used for more than 125 million smart cards worldwide to request, issue and manage EMV/banking, government and enterprise identity cards. The company’s solutions now also support the managing of applications on mobile (NFC) phones. For more information, please visit www.bellid.com.

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