MRC to Lead Fraud Risk Discussion at NRF Conference

FOR IMMEDIATE RELEASE

MEDIA CONTACT: Jordan Rubin
TELEPHONE: 206.364.2789
EMAIL: jordan@merchantriskcouncil.org

MERCHANT RISK COUNCIL TO LEAD FRAUD RISK AND LOSS PREVENTION DISCUSSION AT NRF CONFERENCE

MRC Executive Director Leads In-depth Discussion on Major Fraud Prevention Advancements

(Seattle, WA—April 28, 2009) The Merchant Risk Council (MRC), a merchant-led trade association focused on electronic commerce risk and payments globally, today announced that Tom Donlea, MRC Executive Director, will moderate the session “What Every Loss Prevention/Risk Manager Must Know in Today’s Economy” as part of the National Retail Federation’s Loss Prevention Conference & EXPO in Los Angeles this June.

Donlea will lead an active panel of fraud experts from Apple, Inc. and Staples, Inc. The panel will discuss the most recent advancements that merchants have gained in fraud prevention, as well as highlight the top tips every multi-channel retailer needs to consider in minimizing risk.

“Electronic commerce plays a crucial role in our industry today,” said Rhett Asher, Vice President of Loss Prevention for the NRF, “Having such a talented group share their expertise about how to minimize the risk of fraud will be of great value to our attendees.”

The panelists for this session are veteran MRC members who will be providing attendees with real-world experiences, tips and tricks for combating e-Commerce fraud, including:

• How to continuously improve your fraud/risk management system
• The value of effectively managing and disputing chargebacks
• The importance and impact of reporting fraud to law enforcement agencies
• How payments can impact your particular e-Commerce business model (both good and bad)

This session takes place at 10:15 a.m. on Wednesday, June 17 as part of the NRF Loss Prevention Conference & EXPO at the Los Angeles Convention Center.



About Session Moderator

Tom Donlea, Executive Director, Merchant Risk Council

Tom manages a leading trade association for merchants, vendors, e-Commerce risk management professionals and law enforcement. The Merchant Risk Council (MRC) is a merchant-led trade association focused on electronic commerce risk and payments globally. The MRC leads industry networking, education and advocacy programs to make e-Commerce more efficient, safe and profitable.

About Session Panelists

Susan Grajek - Fraud Prevention Manager, Apple, Inc.

Susan leads the fraud prevention efforts for Apple’s online store and iTunes. Susan began her career in Retail Loss Prevention over a decade ago holding a myriad of positions such as Loss Prevention Coordinator, Regional LP Auditor, Credit Fraud Investigator and Assets Protection Manager. The last nine years have been fighting fraud in the world of e-Commerce. Susan also has held a Board seat with the MRC as well Conference Chair in the past.

Bob Sullivan – Director, Fraud Investigations, Staples, Inc.

Bob has been involved with Staples Asset Protection for over 15 years. As Director, Bob is responsible for all non-store investigations within Staples. For the last eight years, Bob’s primary role has been preventing online fraud attacks against Staples.com and Staples Canada. Bob’s background includes experience in Staples store security as well and distribution security. Prior to joining Staples, Bob was the Planning Director for a large New England Police department.

About the Merchant Risk Council

The Merchant Risk Council (MRC) is a merchant-led trade association focused on electronic commerce risk and payments globally. The MRC leads industry networking, education and advocacy programs to make electronic commerce more efficient, safe and profitable.

Today, with the power of its member-base, the MRC is the leading trade association for managing payments, preventing online fraud and promoting secure e-Commerce. The MRC is dedicated to working with e-Commerce and multi-channel merchants, payment processors, credit card issuers, credit card companies, alternative payment providers, risk management experts, and law enforcement to make the Internet a safer and more profitable place to do business.

The MRC Board of Directors and Advisors includes: Expedia, Inc., Adobe Systems, Inc., Neiman Marcus Direct, Apple, Inc., BestBuy.com, Bill Me Later, Blizzard Entertainment, Chase Paymentech, CyberSource Corporation, Dell, Inc., Discover Network, 41st Parameter, Gap, Inc. Direct, iovation, Microsoft, Trustwave, Visa, Inc. and Wal-Mart.

The MRC is headquartered in Seattle, Washington.

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Jordan Rubin
Communications Manager
www.merchantriskcouncil.org
206.364.2789 office | 206.367.1115 fax

We have moved our offices. The MRC is now located at: 2400 North 45th Street, Suite 15 Seattle, WA 98103