Mobile Payment Industry News: Fiserve 2 ServeFi(ve) Credit Union Platforms

Tuesday, July 14, 2009

Fiserve 2 ServeFi(ve) Credit Union Platforms

BROOKFIELD, Wis. - (Business Wire) Fiserv, Inc. (NASDAQ: FISV), theleading global provider of financial services technology solutions andthe largest provider of business-driven technology solutions for creditunions, announced today that it has signed five credit unions to newaccount processing contracts for its PorticoSM, CubicsPlus® and Galaxy® credit union platforms.
In addition to choosing a Fiserv account processing solution, all ofthe credit unions also selected a wide range of value-added Fiservsolutions, such as Card Services, Virtual Branch® Internetbanking, Wisdom™ accounting tools, ConvergeIT™ interactive voiceresponse and other best-of-breed products to help streamline workflowsand drive efficiencies across their enterprise.

“Fiserv continues to win in competitive bids due to our unmatchedresources and diverse portfolio of credit union-focused platforms.Clients also tell us they appreciate the company’s solid financialposition in these uncertain times. We are finding that the Fiservcombination of stability and choice gives credit unions a comfort levelin selecting a technology partner, reliable platform, and exciting newservices to offer to their members. Credit unions continue to turn tous for the technology tools that deliver a better experience for theirstaffs and their members,” said Jeff Givens, senior vice president andnational sales manager, Credit Union Solutions at Fiserv.

Reinforcing Fiserv’s core competency in Processing Services among otherareas of expertise, Fiserv’s newest credit union clients include:

Seasons Federal Credit Unionin Middletown, Conn. will implement the Portico credit union platformfrom Fiserv. Leaders of the $101 million credit union found the Fiserventerprise-wide strategy appealing and believe it will best supportthem as they implement solutions that will enable them to achieve theirstrategic goals for serving their 13,200 members.

“We like the flexibility Fiserv offers to select the account processingsolution that meets our needs, and being able to choose from their vastarray of integrated, value-added solutions to create a customizedtechnology platform designed for our specific business needs,” saidMark Labbe, chief financial officer for Seasons FCU.

Ashtabula County School Employees Credit Union inAshtabula, Ohio will also implement the Portico credit union platformand add several tightly integrated Fiserv solutions to its platform,including EFT processing; DocumentIT paperless processing, e-fichencysmimage storage; Reporting Analytics; National Audio Response Center(NARC); and Virtual Branch Internet Banking with Bill.Pay and NotiFIelectronic statements. Credit union officials at the $62 million, 6,900member organization estimate the move to Portico will save 1.5 manhours per employee per day thanks to the system’s ability to streamlineand automate service delivery.

United Police Federal Credit Unionin Miami, Fla. is also moving to the Portico credit union platform andhas selected a wide variety of additional Fiserv products and services,including EFT processing, Virtual Branch, Wisdom and e-fichencydocument imaging. United Police, which has $42 million in assets andserves 4,650 members, selected Portico for its ease of use and becauseFiserv offered a cohesive and comprehensive solution.

Eastern New York Federal Credit Unionin Napanoch, N.Y. will be moving to the Galaxy credit union platformfrom Fiserv, choosing Galaxy ASP processing as well as the Wisdomaccounting suite; Wisdom 5300 Call Report Assistant; STARS rewardprogram; Account.Create online account opening; and Member RelationshipPlus relationship pricing tool from Fiserv. The $51 million creditunion plans to use the Member Relationship Plus platform as the launchpad for all contact with its 6,929 members.

“We were not only impressed with the Galaxy system’s robust processingand reporting capabilities, but also with its client-centric designthat matches our goals: to provide personalized, relevant products andservices – efficiently and economically,” said Chris Langley, presidentand chief executive officer of Eastern NY FCU. “The Galaxy system andthe integrated Member Relationship Plus solution will enable us tomanage the overall service experience rather than just handle thetransaction.”

Morris Sheppard Texarkana Federal Credit Union in Texarkana, Tex., the first federally chartered credit union in the United States, plans to implement the CubicsPluscredit union platform from Fiserv. In addition to the accountprocessing solution, the $7.1 million credit union will install VirtualBranch Internet banking and debit card processing from Fiserv.The local reputation of Fiserv, coupled with Fiserv’s financialstability, were key factors influencing the credit union’s choice.Morris Sheppard Texarkana FCU, with 1,120 members, holds Federal CreditUnion Charter Number One. It was founded in 1934 and named for Sen.Morris Sheppard (D-Tex.).

About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is the leading global provider ofinformation management and electronic commerce systems for thefinancial services industry, driving innovation that transformsexperiences for financial institutions and their customers. Ranked No.1 on the FinTech 100 survey of top technology partners to the financialservices industry, Fiserv celebrates its 25th year in 2009. For more information, visit www.fiserv.com.

FISV-G

Fiserv, Inc.
Media Relations:
Alicia Bell
Director of Communications
Credit Union Solutions