CO-OP Financial Services Partners with NCR to Enhance ATM Network Management

Outsourced Approach Simplifies Billing and Provides Ongoing Update of ATM Functionality. Product Suite Will Also Increase Operational Efficiencies for Credit Union Clients

RANCHO CUCAMONGA, Calif.--(BUSINESS WIRE)--CO-OP Financial Services, the industry leader in access and convenience products for credit unions, is partnering with NCR Corporation to offer a comprehensive suite of managed ATM services to enhance the profitability of ATM management for credit unions.



CO-OP ATM Managed Services, available in early 2010, includes hardware, software, service upgrades and ATM processing options. This approach to ATM deployment and management will be attractive to credit unions seeking to outsource these functions, as capital expenses grow with the size of the ATM fleet. Participating credit unions clients will benefit from:

• A simplified, fully-bundled billing process that includes the option of leasing ATM hardware if desired.


• Ongoing upgrades to maintain compliance and state-of-the-art functionality.


• Positive impact on resource allocation for ATM monitoring and management.


• A robust suite of ATM processing options to enrich the member experience.


• A single contact point for all issues related to managing an ATM fleet, instead of managing multiple vendors.

“The partnership between NCR and CO-OP Financial Services is focused on helping credit unions increase operational efficiencies and reduce the cost of support services associated with maintaining an ATM network,” said Stan Hollen, President/CEO, CO-OP Financial Services. “CO-OP ATM Managed Services is a perfect fit for our credit union members who are looking for cost effective ways to manage or grow their ATM fleets.”



The CO-OP ATM Managed Services suite includes flexible ATM terminal driving, implementation support, cash management, terminal monitoring, IP data communication as well as the options to add features like check imaging, content distribution and other state-of-the-art ATM functionality. NCR will continue to handle ATM sales, deployment and servicing as part of the integrated package. Credit union clients will receive one consolidated CO-OP invoice for all suite services.



For more information on CO-OP ATM Managed Services, please contact CO-OP’s Business Development Department at 800-782-9042, ext. 7140, via e-mail at: BusinessDevelopment@co-opfs.org.



About CO-OP Financial Services



Based in Rancho Cucamonga, Calif. CO-OP Financial Services is the industry leader in access and convenience products for credit unions. Nearing 30 years of credit union service, CO-OP connects credit union members to offerings like their nationwide ATM network, debit processing services, ATM processing and other account-driven access channels such as shared branching, check imaging services and mobile payments. A total of 3,000 credit union members, 26 million cardholders, 28,000 surcharge-free ATMs, 3,700 shared branch locations, plus 160 million-plus monthly transactions, make CO-OP the nation’s largest credit union service organization, offering the tools, knowledge and leadership to help credit unions prosper. To learn more, visit www.co-opfs.org.