CyberSource 11th Annual Online Fraud Report

CyberSource 11th Annual Online Fraud Report Online Payment Fraud Trends, Merchant Practices and Benchmarks Download New 2010 CyberSource Online Fraud Report! Benchmark your performance today. Did your staff reduce fraud loss, increase manual review capacity and lower order rejects in 2009? Most did. But, they say the challenge will increase again in 2010. Download this report. Ask your teams to benchmark operating performance. See how your metrics and plans align with your peers. Report Contents: Full process benchmarks by company size Detailed fraud metrics (fraud, chargebacks & order rejection rates) Management practices and tools (used/planned) Manual review metrics and practices Budgets (overall and how allocated) Benchmark your performance today. The 2010 edition of CyberSource's Online Fraud Report is based on an independent survey of hundreds of online merchants. This annual industry report has become a mainstay for finance, risk and eCommerce professionals.

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