Faulty timing results in rejected passwords
Conditions such as air pressure and humidity have caused tokens similar to those shown here to suffer a phenomenon known as 'time drift', when the time on the token goes out of sync with the bank system's time. -- ST PHOTO: AZIZ HUSSIN
A TIMING issue has led to problems for some online banking customers who use one-time password tokens to log into their accounts.
The problem, a phenomenon known as 'time drift', prevents the tokens from generating the right passwords. Since their introduction in late 2006, banks have issued hundreds of thousands of the thumb-sized devices, designed to make online transactions more secure.
Read the full exclusive in Thursday's edition of The Straits Times.