Credit Unions Cite Service and Product Superiority as Key Factors in Decision
GLASTONBURY, Conn.--(BUSINESS WIRE)--Open Solutions Inc.®, a leading provider of integrated, enterprise-wide data processing technologies for banks and credit unions throughout the United States, Canada and other international markets, announced that four credit unions recently selected DNA-sme™ (Standard Market Edition) as their core processing solution.
“Open Solutions is an invaluable technology partner”
The recent additions include three Danville, IL credit unions; Danville Consolidated Credit Union ($6 million in assets), Education Personnel FCU ($35 million) and New Horizon Credit Union ($10 million), as well as Los Angeles, CA based, Hanin FCU ($20 million). The credit unions cited a common theme regarding the selection of Open Solutions — all four chose DNA-sme due to their existing, successful relationships with Open Solutions.
Jeri Hanson, president of Danville Consolidated Credit Union, credits her past experience with Open Solutions as one of the primary factors in selecting the DNA-sme platform. “After working with Open Solutions for a number of years, there was very little contemplation regarding whether to use their DNA-sme platform. We’ve been satisfied since day one, and we’re confident that we made the right decision.”
DNA-sme is an open, flexible core system, built on a strong, centralized relational database, designed to be a full-featured, easily implemented and reasonably priced solution targeted toward the more community-oriented credit union market. Since its launch, DNA-sme continues to gain recognition with key attributes such as member target marketing and campaign tracking, in-house or outsourced options, a complete accounting suite and support of national shared branch networks — of both issuer and acquirer.
Jan Kouzmanoff, president of Education Personnel FCU, said, “Open Solutions has proven their expertise in data-processing technologies. As a past user of their Cyberbranch system, we felt it was only logical to continue our relationship with them in selecting DNA-sme. Because we outsource these products, it is important to have an ongoing, trusting partnership.”
Leesa Hubbard, president and manager of New Horizon Credit Union, said, “We were seeking a company that would best meet our needs. In comparing other firms in the industry, it became apparent that there was no comparison. Ultimately, it came down to what company offers the best value. With Open Solutions’ technologies, we gain a competitive edge by offering better prices, better service and new products to our customers.”
“Open Solutions is an invaluable technology partner,” said Michael Kim, branch manager of Hanin FCU. “Serving Korean Americans, English is a second language to a majority of us, which can be a difficult barrier to overcome. This has yet to be an issue with Open Solutions. Their professionalism and industry reputation made our decision an easy one.”
“We continue to see our clients expand their relationship with us. For this, we credit our affordability, functionality and overall loyalty to our customers. We understand that we’re in an increasingly complex industry and as a result, we are constantly adapting to our clients’ needs,” said Louis Hernandez, Jr., chairman and CEO of Open Solutions. “As the success of DNA-sme continues to grow, we will remain innovative in order for our clients to remain successful in this ever-changing environment.”
About Open Solutions Inc.
Open Solutions Inc. offers a fully featured strategic product platform that integrates core data processing applications built on a single centralized Oracle® relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting tools, imaging, digital documents, Check 21, wealth management, interactive voice response, technology services, payments and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.
OPEN SOLUTIONS INC.® is a registered trademark of Open Solutions Inc. Third-party names and marks are the property of their respective owners. © 2010 Open Solutions Inc. All rights reserved.
Editor’s Note: The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions. Open Solutions no longer uses the acronym of OSI to refer to the company.
Contacts
Permalink: http://www.businesswire.com/news/home/20110104005306/en/Multiple-Credit-Unions-Expand-Relationship-Open-Solutions
