May 12, 2011 11:30 AM Eastern Daylight Time
Solution Will Make It Easy for Retailers to Connect with Customers and Sell Anywhere
ATLANTA--(BUSINESS WIRE)--Radiant Systems, Inc. (Nasdaq: RADS) unveiled CPMobile, a new mobile software platform for retailers, at its annual Radiant User Conference held last month in Atlanta. Fully-integrated with Radiant Retail’s point-of-sale (POS), inventory management and e-mail marketing technology, CPMobile’s initial component is a mobile POS checkout and customer service application that will run on the Apple iPod Touch and iPhone platforms. It will be widely available this summer.
“Radiant Retail’s new mobile applications will provide the retailer the ability to meet that expectation while delivering personalized sales and service.”
“Today’s customer wants retail information, purchase capability and service the same way they get everything else - now and on the spot,” said Jim-Barry Behar, owner of Relentless Computer Solutions, a Radiant Retail reseller. “Radiant Retail’s new mobile applications will provide the retailer the ability to meet that expectation while delivering personalized sales and service.”
“CPMobile’s POS functionality will allow our associates to get out from behind the counter and serve as sales consultants rather than cashiers,” added Ron Carey, IT manager at UCF Computer Store in Orlando, Fla. “They will be able to interact with the customer and provide support as they make buying decisions, increasing the likelihood that purchases will be made that day.”
CPMobile will integrate with a retailer’s existing CounterPoint system to facilitate intuitive, user-friendly and secure mobile checkout capabilities for businesses of all sizes. The application can send receipts through e-mail, helping retailers build loyalty by collecting customer data for future e-mail marketing campaigns. Current Radiant customers attending the Radiant User Conference were enthusiastic to see how this new platform complements the company’s existing e-mail marketing and mobile alert tools, making it easy for retailers to run their business, connect with customers and sell anywhere.
“Our goal is to always provide retailers with the tools they need to run their businesses effectively and attract consumers,” said Christian Nahas, vice president of the specialty retail division at Radiant Systems. “CPMobile’s POS functionality will give them flexibility to leave the counter or back office and engage with customers, all while increasing overall productivity. We had an amazing response to the CPMobile platform at our user conference in April and can’t wait to bring it to market later this year.”
About Radiant Systems, Inc.
Headquartered in Atlanta, Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology and services to the hospitality and retail industries. With more than 100,000 installations worldwide, our customers include leading brands and venues in the restaurant and food service, sports and entertainment, petroleum and convenience, and specialty retail markets. Radiant has offices in North America, Europe, Asia and Australia. For more information about Radiant Systems: