May 17, 2011 09:14 PM Eastern Daylight Time
CORRECTION...by FIS
JACKSONVILLE, Fla. & SYDNEY--(BUSINESS WIRE)--FIS™ (NYSE: FIS), the world’s largest provider of banking and payments technology, today announced Woolworths Ltd. has selected FIS as its premier provider for prepaid card processing, including card acquisition and transaction processing services.Woolworths’ desire to deliver innovative new products quickly and cost effectively was a key factor in its choice to team with FIS for prepaid card processing. The FIS Card Processing Services platform, which supports both consumer and commercial accounts, currently processes more than 250,000 prepaid cards for Woolworths. With real-time access to payment information and the ability to customize the system, FIS provides Woolworths with the resources to provide better service to its customers.
Since 1924, Woolworths has been a well-regarded merchant in both Australia and New Zealand. As Australia’s largest retailer, Woolworths operates through different brands across a range of businesses including supermarkets, petrol, liquor, general merchandise, hardware, consumer electronics, hotels and pubs. Since 2007, Woolworths has embarked on an ambitious financial services program offering credit cards, ATMs, gift cards and general-purpose prepaid cards.
A recognized leader in the prepaid industry, FIS processes 180 million prepaid cards annually. FIS supports prepaid cards in 34 countries and 16 currencies, accounting for 775 million transactions annually.
When evaluating service providers for its EFT payments functionality, FIS’ expertise and service to its customers was the differentiator. In deploying an entirely new infrastructure – and in an area that was foreign to Woolworths – its ability to rely on FIS for expert assistance and support was crucial.
“The ability to rely on our technology partner to assist not only during the development and deployment stage, but long after, is of paramount importance to us,” said Dhun Karai, Head of Group Financial Services, Woolworths Ltd. “FIS continues to be instrumental in our success; its staff provide knowledge and expertise in areas where we have little experience, ensuring that we operate efficiently and serve our customers well.”
“Our relationship with Woolworths continues to grow and strengthen. It recently honoured FIS with two awards – Software Supplier of the Year and IT Supplier of the Year − which are a testament to its level of satisfaction with FIS’ solutions and service levels,” said Richard Palmer, managing director, FIS Australasia. “With the longest tenure in the prepaid industry – encompassing nearly 30 years – FIS will help Woolworths create a better customer experience that drives growth and strengthens its customer relationships.”
FIS (NYSE: FIS) is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, Fla., FIS employs more than 32,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. FIS is ranked 426 on the Fortune 500, is a member of Standard & Poor’s 500® Index and consistently holds a leading ranking in the annual FinTech 100 list. For more information about FIS, visit www.fisglobal.com.
