June 06, 2011 09:37 AM Eastern Daylight Time
Many restaurant and retail customers plan to market test new products and features later this year
ATLANTA--(BUSINESS WIRE)--The emergence of new technologies provides an opportunity for businesses of all sizes to improve engagement with their customers. Today, Radiant Systems, Inc.(Nasdaq: RADS) is unveiling its mobile pay platform that enables restaurateurs and retailers to complete transactions faster and create a more intimate and pleasing on-site experience.
“Historically, the checkout and payment process has created excessive wait times, caused customer frustration and resulted in bottlenecks for retailers and restaurants,” said Andy Heyman, chief operating officer at Radiant Systems. “We believe strongly that improvements in technology can leave consumers with a more favorable and lasting impression of our customers. Radiant has heavily invested in mobile payment capabilities, including several we are introducing to the market this year. While many start-ups are bringing increased attention to the mobile space, Radiant can quickly enable our customers to accept and seamlessly integrate mobile payment into their operations by leveraging our open, secure point-of-sale technology.”
Radiant has a history of bringing mobile payment solutions to market, including its Orderman handheld technology used by servers and cashiers in over 30,000 restaurants worldwide. With consumers becoming more comfortable using technology in the palm of their hands, they are driving new demands on how they pay for purchases and interact with the businesses they frequent. Radiant is actively working on pilots with several companies that are planning to bring mobile wallets to market later this year. In addition, the company is adding its own mobile payment capabilities to its core product lines as well as integrating with other third party payment solutions to provide relevant functionality that meets the unique requirements of individual businesses across all of its industries. Radiant will continue to announce further details for specific mobile payment platforms within the coming months.
“We are piloting the mobile pay functionality with our Aloha solution from Radiant Systems and are extremely excited about the prospects for this capability,” said Crawford Moran, co-owner of 5 Seasons Brewing Company, a restaurant group in Atlanta. “We are always looking for ways to improve guest satisfaction, and we feel enabling them to pay on their smartphones will create an improved experience and communication flow between our guests and our restaurants.”
“There are many new and competing mobile payment solutions entering the marketplace and it is our intent to support those that we and our customers believe will become most relevant to their businesses,” said Kim Eaton, executive vice president of marketing at Radiant Systems. “We are in a great position to provide the solutions that have the highest impact for our customers and help them drive loyalty and engagement.”
About Radiant Systems, Inc.
Headquartered in Atlanta, Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology and services to the hospitality and retail industries. With more than 100,000 installations worldwide, our customers include leading brands and venues in the restaurant and food service, sports and entertainment, petroleum and convenience, and specialty retail markets. Radiant has offices in North America, Europe, Asia and Australia.
Contacts
Radiant Systems, Inc.
Media Contact:
Mary Catherine Brutz, 770-576-6753
marycatherine.brutz@radiantsystems.com
Media Contact:
Mary Catherine Brutz, 770-576-6753
marycatherine.brutz@radiantsystems.com