Thursday, September 8, 2011

Updated 2011 Report on the $40 Billion US Financial Transaction Processing Industry


The US credit card processing industry includes about 2,000 companies with combined annual revenue of about $40 billion. Major companies include Alliance Data Systems, Banc of America Merchant Services (a joint venture between Bank of America and First Data), Global Payments, Heartland Payment Systems, and Total System Services. The industry is highly concentrated: the top 50 companies account for about 85 percent of industry revenue.
Competitive Landscape
Demand is driven by consumer spending. The profitability of individual companies depends on efficient operations, as services are sold largely based on cost. Large companies have economies of scale in processing and typically can provide more services; small companies can compete by specializing in industries and providing custom services. The business is capital-intensive: average annual revenue per employee is about $400,000.
Products, Operations & Technology
Processors provide transaction services to banks that issue credit cards and to merchants that accept credit card payments. Merchant products include authorizing, capturing, and settling merchants' credit and debit card transactions, and handling chargebacks. Chargebacks occur when a consumer disputes a charge and charges it back to the merchant. Processors also sell or lease point-of-sale (POS) terminals. Card issuer products include transaction authorization and posting, statement generation and printing, and card embossing.
Large processors such as First Data Corporation and Total System Services provide services to both sides of the transaction.
Key Topics Covered:
Industry Overview
Quarterly Industry Update
Business Challenges
Business Trends
Industry Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Web Links and Acronyms
Source: First Research

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