The Rise of Mobile Payments (Graphic)

SHAZAM® Enables PaySecure Internet PIN Debit across Eligible Issuer Base

March 29, 2011 09:45 AM Eastern Daylight Time 

PaySecure reduces fraud and charge-backs, bringing banks and credit unions significant value

ATLANTA--(BUSINESS WIRE)--Acculynk and SHAZAM announced today that PaySecure^®, Acculynk’s software-only payment method for Internet PIN debit, has been enabled for all of SHAZAM’s eligible banks and credit unions. Acculynk, a leading technology provider in the online payments space and SHAZAM, a premier innovator of electronic funds transfer (EFT) services for 35 years, partnered in the summer of 2009 to pilot PaySecure.

“We were one of the first EFT networks to announce a partnership with Acculynk for PaySecure back in July 2009, just five months after the product was introduced,” said Terry Dooley, SHAZAM Senior Vice President of Information Technology & Chief Information Officer (CIO). “We certainly understood the utility PaySecure would bring to our financial institutions when we first partnered with Acculynk, but with the potential regulation on debit card interchange, PaySecure becomes even more relevant to our issuer base because of its fraud and charge-back reduction capabilities, which are inherently lower when using a PIN.

”Based on pilot results, which included steady consumer adoption and positive issuer feedback, SHAZAM began enabling more debit/ATM cards for PaySecure in Q4 of 2010, and this month will add nearly all eligible debit/ATM cards in their issuing portfolio.

PaySecure is implemented into the online merchant checkout and utilizes a patented, graphical PIN-pad for PIN entry. Consumers use their existing debit card and financial institution-issued PIN to pay with PaySecure right on the merchant website. There are no passwords, enrollment or redirection required, making it a simple payment service for consumers to use for their everyday Internet shopping.

“One out of every two consumers presented the option to enter their PIN with PaySecure do so rather than running their transaction as a signature debit, which is the alternative,” said Ulrike Guigui, EVP of Acculynk. “These overwhelming adoption statistics are testament to the ease of use and security of the solution, and great news for issuers seeking a payment method that brings consistent usage and increased transactions from security-conscious consumers, and a method to gain higher debit card margins in the post-Durbin era.”

“PaySecure helps us differentiate our services from other networks, and right now, issuers are shopping around for new ways to transact online,” said Terry Dooley. 

“Once issuers are certified, SHAZAM can enable PaySecure on their behalf and manage the bank identification number (BIN) enrollment on behalf of the financial institution on the debit cards they want to participate. There are no technology changes or new back-end connections.”

Acculynk is expanding PaySecure into new channels and applications in 2011. The company announced introduction of its mobile solution in January and is bringing PaySecure to person to person (P2P) authentication this year, in addition to several other product applications which Acculynk has not yet disclosed.

About Acculynk

Acculynk offers a suite of software-only services that secure online transactions. PaySecure^®, Acculynk’s flagship payment product, capitalizes on the security and convenience of PIN debit to lower online fraud and associated costs for Ecommerce merchants, bank issuers and EFT networks, while providing new sources of incremental sales. PaySecure is available through the Internet, mobile and kiosk channels and Acculynk has distribution partnerships with 9 EFT networks and major merchant acquirers. Over 3,000 U.S. Ecommerce merchants have been enabled for PaySecure, and Acculynk is extending the benefits of PaySecure to international markets and additional product applications in 2011. For more information, visit http://www.acculynk.com.

About SHAZAM

The SHAZAM network was founded in 1976 and is one of the last remaining member-owned and controlled EFT networks and processors in the industry. SHAZAM provides nationwide EFT services, switching, and ATM and POS acceptance to nearly 1,500 community financial institutions and their cardholders. SHAZAM offers ATM processing, Visa® debit and Debit MasterCard® national debit products, card authorization services, merchant processing, automated clearing house (ACH) services, core banking services, and information security solutions. SHAZAM is endorsed by 17 community financial institution trade organizations and bankers' banks. For more information, visit http://www.shazam.net/.

Contacts

Acculynk
Danielle Duclos, 678-894-7013
press@acculynk.com
or
SHAZAM
Connie Taylor, 800-537-5427 ext. 4160
ctaylor@shazam.net

Online British Adults Set to Spend GBP $7.4 Billion on the Web This Christmas

 Britain Set for Bumper Online Shopping Year -- but Online Businesses Could Lose out Unless They Address Consumer Security Fears

LONDON--(Marketwire - November 29, 2010) -   An online independent YouGov survey, commissioned by Norton by Symantec (NASDAQ: SYMC), has found that British Internet users are planning to spend £7.4 billion online this Christmas*. Nearly one in five (18 percent) British web users expect to buy more presents, decorations and food online than they did last year, and nearly half (48 percent) anticipate spending a similar amount -- with those who shop online this Christmas planning to spend an average of £234.16. However, consumers expressed security concerns about internet shopping -- meaning that e-retailers could lose business if they do not increase customer confidence and trust about shopping online.

The online Christmas shopping survey found that almost a third of respondents (29 percent) who plan to shop online this festive season are planning to spend between £101 and £250. 25 to 34 year olds are the most active Christmas internet shoppers with 85 percent planning to shop online, spending £209.80 on average, and 26 percent expecting to buy more online than they did in 2009. However, nearly one in five (17 percent) of all online consumers stated that security concerns are mostly holding them back above all other things from shopping on the web this Christmas; citing fear of online identity theft and fraud (eight percent), not trusting the site they are buying from (four percent), fear of falling victim to cybercrime (three percent) and unwittingly downloading malware or a virus (one percent). Online retailers must look to enhance website security and create a trusted online environment so that any potential customer feels confident enough to give them their hard-earned cash this Christmas.

The Christmas online shopping survey uncovered other current trends and habits among British web users, including:

• Men expect to spend more money online this Christmas than women, spending an average of £208.49 compared to £179.67
• Those aged 35 to 44 will be the biggest online Christmas spenders, with plans to part with an average of £286.95
• Those in the East appear to be the most frugal, with respondents planning to spend an average of just £201.82 online
• Conversely, Scots are set to be the most generous spenders, with Scottish respondents planning to spend an average of £227.68
• The Scots are also the most keen online shoppers, with 80 percent stating that they will shop on the web this holiday season, and with 23 percent believing they will shop online more than they did last year -- more than any other region
• Respondents from Northern Ireland are the most concerned about security threats when it comes to shopping online this Christmas, with over a quarter (29 percent) deterred from shopping online this holiday the most due to security concerns (fear of online identity theft and fraud -- 14 percent; fear of falling victim to cybercrime -- nine percent; not trusting the site I'm buying from -- five percent; unwittingly downloading malware or a virus -- two percent)

Regional breakdown:

Region	Average planned Christmas shopping spend by UK online adults	Percentage of consumers that are held back from shopping online by security concerns
Scotland	£227.68	23%
London	£198.33	16%
North of England	£195.50	19%
Wales	£ 173.09	16%
Midlands	£ 194.87	15%
South of England	£ 188.32	17%
Northern Ireland	£ 189.62	29%
East of England	£ 174.57	10%

Quote and tips for consumers:Michael Cunningham, security expert at Symantec, stated: "British web users are ready to spend a huge amount of money this festive season and are rightly being cautious about shopping online. We've provided some simple steps that consumers should follow to protect themselves online. Fraudsters will be out in full force with so much to gain but by being aware and only shopping on trusted websites, consumers should still be able to benefit from the efficiency and cost benefits of shopping online."

Norton suggests the following tips for consumers to protect themselves when shopping online this Christmas:

• Credit not debit. A debit card is a direct line into your bank accounts.
• Use strong passwords. Passwords should have at least eight characters and should combine alphanumeric ad special characters. Where possible, use two-factor or strong authentication which works by requiring a user to provide not just a username and password but also a unique, one-time six-digit security code.
• Look for visual cues that identify safe websites. Scan the web page for a trust mark, such as the VeriSign Trust Seal. These marks demonstrate that trusted authorities have taken comprehensive measures to certify the website. Many browsers will also turn their address bars to the colour green to signify the site is authentic.
• Avoid divulging personal information. Don't give out unnecessary personal data like usernames and password via email.
• Protect your computer. Keep your system clean and in good shape with an updated security software suite like Norton Internet Security.

Quote and tips for businesses:Michael Cunningham, security expert at Symantec, stated: "Online businesses should follow simple steps to create a trusted online environment. Security should be highly visible to shoppers to improve confidence online. Websites should display trust symbols and ensure users personal details are protected through Extended Validation SSL -- which turns the address bar of authenticated sites green in high-security browsers. In addition, contact details and security policies should be prominent. A visibly secure website is proven to increase sales and reduce cart abandonment."

Norton suggests the following tips for online businesses looking to generate trust and encourage more shoppers to buy online this festive season:

• Scan your site for malware: it's essential to protect your web site from viruses and other malware. If you don't protect against malware, you risk being blacklisted by search engines such as Google
• Encrypt your customers' personal details: use an SSL Certificate, ideally Extended Validation SSL, so that it's visible to your customers that their details are being protected 
• Use a trust mark: display popular trust symbols -- research shows that consumer confidence is higher on sites that display trusted symbols such as the VeriSign Trust Seal
• Protect users' accounts: don't expect your customers to rely on a username and password combination; these can be easily hacked, so add a second layer of authentication such as VeriSign Identity Protection
• Increase consumer confidence online: Make it obvious that your website is secure and that you are doing everything possible to protect your customers' personal details and identity. Publish your security certificates and give transparency to visitors by displaying visible contact details.

The independent research was carried out in four countries across Europe: UK, Germany, France and Sweden. According to the results, 18 percent of online adults in Germany and the UK will Christmas shop more online this year compared to 2009, followed by Sweden (13 percent), then France (12 percent). The total amount expected to be spent across all these markets is £22.2 billion**, with the UK seeing the biggest average spend per respondent, at £234.16 (approximately EUR 274.96). French respondents were the most security-conscious, with almost a quarter (24 percent) stating that fears over security could deter them from shopping online this Christmas (fear of online identity theft and fraud -- 15 percent; not trusting the site they're buying from -- four percent; fear of falling victim to cybercrime -- three percent; unwittingly downloading malware or a virus -- two percent).

About the survey:All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2168 adults in the UK, 1,020 in Germany, 1000 in France and 1020 in Sweden. Fieldwork was undertaken between 2^nd - 9^th November 2010. The survey was carried out online. The figures have been weighted are representative of adults in each individual country (aged 18+).

*Estimated based on the latest data from the Office of National Statistics which indicates that there are 38.3 million internet users in the UK (http://www.statistics.gov.uk/pdfdir/iahinr0810.pdf). The average online respondents will spend £193.65 Christmas shopping online this year, this equates to £7.4 billion.

**Estimated based on the below figures:

	UK	France	Germany	Sweden
Number of online adults	38,300,000	37,490,000	52,042,000	6,083,933
Average amount expected to be spent in local currency	£193.65	€ 158.00	€ 203.04	1404.3 kr
Average amount expected to be spent (£)	193.65	134.12	172.358	127.075
Total online spend (£)	7,416,795,000	5,028,158,800	8,969,855,036	773,115,786
Grand total (£)	22,187,924,622
Grand total (€)	26,120,941,975
Grand total (kr)	244,962,440,753
Conversion rates:
France/Germany: £1 = €1.17801
Sweden: £1 = 11.0514 kr

• French statistic sourced from Médiamétrie (a company specializing in media audience and online measurement)
• German statistic sourced from Statistisches Bundesamt (Federal Statistics Office)
• Swedish statistic sourced from Statistiska Central Byrån (Central Statistics Office)

About Symantec Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available atwww.symantec.com.

Copyright © 2010 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. VeriSign, VeriSign Trust and other related marks are the trademarks or registered trademarks of VeriSign, Inc. or its affiliates or subsidiaries in the U.S. and other countries and licensed to Symantec Corporation. Other names may be trademarks of their respective owners.

CONTACT:Victoria Henry
Norton by Symantec
+44 207 092 3423
victoria_henry@symantec.com

Rebecca Lansdell
Weber Shandwick
+44 (0)20 7067 0539
rlansdell@webershandwick.com

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WEBROOT RELEASES ANNUAL HOLIDAY CYBERSECURITY SURVEY

Image via CrunchBase

Shoppers plan to buy more gifts online this year; some online habits hold steady while others worsen

Boulder, Colo., November 17, 2010 /PRNewswire/ — Webroot, the first Internet security service company, today released the results of a survey exploring consumers' online shopping habits leading up to the holidays.

In a survey of more than 2,660 individuals in the United States, the United Kingdom, and Australia, more than half (55 percent) of respondents say they plan to buy at least half of their gifts online this holiday season, up from 38 percent of shoppers last year. The survey also found that some of consumers' online habits — including using search engines and public WiFi for online gift-buying — may put them at risk.

Among the key findings:

• Roughly the same number of shoppers plan to use search engines rather than going directly to a trusted site: 48 percent of online shoppers frequently if not always use search engines to find gifts online, compared to 52 percent in 2009
• Trust in top search results, a target for malicious links, has grown: 59 percent of respondents who find gifts via search engines trust the first few pages of results, compared to 38 percent in 2009
• Use of risky public WiFi has increased slightly: 18 percent are likely to use a public wireless access point to shop online for gifts, compared to 12 percent in 2009

Top 5 Tips for Staying Safe this Season

“This holiday season, we want to make it easy for people to buy gifts online safely,” said Jeff Horne, threat research director at Webroot. "Through our survey, we learned that one in seven respondents has already become a victim of credit, debit, or PayPal account fraud this year. In addition, 57 percent received phishing emails from bogus sources claiming to be a legitimate company — something we see rise around Black Friday and Cyber Monday. To end the year on a safe note, we urge all online shoppers to adopt some best practices before breaking out their holiday gift lists."

Horne recommends the following actions:

1. Go straight to the site: Type a store's Web address directly into your browser instead of using a search engine to retrieve it. Cybercriminals plant malicious links that look like popular sites within the first few pages of search results. Unless you're using a security service that scans and classifies these sites as safe or unsafe for you, don't trust them.
2. Be strict about passwords: Use a different password for each site on which you have an account; do not allow your browser to store passwords for you; and use a password manager instead of writing down passwords or storing them in a Word document in order to remember them.
3. Look for the "signs of security": On sites where you're making a financial transaction, look for "https" in the address bar and a padlock icon in the browser Status Bar. On sites where the retailer uses extended SSL validation, look for the address bar to turn green on secured pages.
4. Keep PayPal your pal: If you use PayPal, check the accounts that PayPal debits from frequently to quickly detect fraud. When using plastic, shop with a credit card instead of a debit card so you can stop payments immediately if you suspect fraud.
5. Watch for seasonal scams: Be wary of spam emails claiming to be shipping confirmation or undeliverable package alerts that require you to open an attachment. Delete any message that claims to contain tracking information, but which lacks a tracking number in either the subject or body of the message. The safest way to track a package is through the shipper's Web site, or the online store where you made the purchase.

Additional Survey Findings:

Password Practices:

• Only 37 percent of respondents use unique passwords for each password-protected site where they shop
• More than a quarter (26 percent) of respondents reported someone else sent friends a message in their name using their social network, IM, or email account (implying a compromised password)
• On a positive note, 72 percent use complex passwords, (mix of letters, numbers and symbols)
• 62 percent also do not save their passwords in the browser

Secure Site Sensibility:

• 52 percent of respondents do not check for an https connection before making purchases
• And 50 percent do not check for the padlock in the browser's Status Bar before making purchases
• When shopping online, more than half (52 percent) only purchase from sites with some form of trust certification, such as those issued by BBB or VeriSign

WiFi Weaknesses:

• 18 percent of respondents are likely to use a public wireless access point to shop online for gifts
• 23 percent feel completely safe shopping over a free public wireless connection

Regional Differences:

• A higher share of UK holiday shoppers prefer buying gifts online: 64 percent versus 51 percent in the US and 34 percent in Australia
• UK respondents were also more likely to use complex passwords: 77 percent versus 71 percent in the US and 63 percent in Australia
• US respondents make it a rule more often only to use credit cards for online shopping: 54 percent versus 48 percent in the UK and 39 percent in Australia

For information about antispyware and antivirus products to help secure holiday online shoppers, please visit http://www.webroot.com.

About the Research

An online survey of consumers in the United States, United Kingdom and Australia was fielded November 5 through November 7, 2010 by ResearchNow. Respondents qualified for the survey if they own a computer or laptop, made at least one purchase online in the past year, and plan to purchase holiday gifts this year (online or retail). At the 95 percent confidence level the margin of error is ±1.9 percentage points for the full sample of 2,663 respondents, ±3.0 points for the US sample of 1,093, ±3.0 points for the UK sample of 1,046, and ±4.3 points for the Australian sample of 524.

About Webroot

Webroot is a leading provider of Internet security for consumers and businesses worldwide. Founded in 1997, privately held Webroot is headquartered in Colorado and employs more than 470 people globally in operations across North America, Europe and the Asia Pacific region. Consistently rated among the best security offerings available, Webroot's products include email, Web and archiving security services for businesses, and anti-malware, privacy and identity protection for consumers. For more information, visithttp://www.webroot.com or call 800.772.9383. Read the Webroot Threat Blog: http://blog.webroot.com. Follow Webroot on Twitter: http://twitter.com/webroot.

©2010 Webroot Software, Inc. All rights reserved. Webroot is a trademark or registered trademark of Webroot Software, Inc. in the United States and other countries. All other trademarks are properties of their respective owners.

Media Contact:

MacLean Guthrie

720-842-3164

mguthrie@webroot.com

www.ePINDebit.com www.iPINDebit.com www.PINDebit.mobi

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