Thursday, October 29, 2009

Jack Henry to Acquire Pemco Technologies





Monett, Mo., Oct. 29, 2009 - PIN Payments News Blog -  Jack Henry & Associates, Inc. (NASDAQ:JKHY), a leading provider of integrated technology solutions and data processing services for financial institutions, today announced the acquisition of Washington-based Pemco Technologies, a wholly owned subsidiary of PEMCO Corporation and one of the nation's leading providers of payment processing solutions primarily for the credit union industry. Terms of the transaction were not disclosed.



Pemco Technologies' products and services include credit signature processing; debit signature processing; PIN-based processing; ATM services; cardholder awards programs; fraud management, detection, and prevention solutions; personalized cards; and prepaid card programs. These payment-related products and services are currently supporting approximately 235 financial institution customers.





According to Jack Prim, CEO of Jack Henry & Associates, "This acquisition supports our expansion in the growing electronic payments industry with solid credit card solutions that complement the broad array of ATM and debit card solutions we already provide through our jhaPassPort product suite. This acquisition also expands our presence in the credit union space and enables us to broaden our reach outside our core client base. We can sell these solutions to any credit union, regardless of core processing system, that has an in-house credit card program and needs a third-party gateway service to pass credit card transactions to Visa and MasterCard for processing. We are excited about the sales opportunities that we believe exist with a richer product offering that supports the growing electronic payments segment of the financial services industry."



Kevin Williams, CFO of Jack Henry & Associates, said, "Acquiring Pemco Technologies supports our strategy to buy companies with proven solutions that complement our existing product offering and that have a corporate culture that like ours is dedicated to providing high quality technology solutions and excellent customer service. This acquisition will generate cross-sale opportunities among our respective client bases and generate new sales opportunities with financial institutions outside our core client base. We expect this acquisition to be slightly accretive in the first full year and improve beyond that as we recognize the full impact of operational synergies."



PEMCO Corporation elected to divest this business line in order to strategically focus on its primary insurance business which encompasses life, home, auto, and boat insurance offerings.



This transaction will be discussed during Jack Henry & Associates' upcoming first quarter fiscal 2010 earnings conference call scheduled for November 4, 2009 beginning at 7:45 a.m. Central (8:45 a.m. Eastern). The Webcast can be accessed on the company's Web site at www.jackhenry.com . Please log on approximately 10 minutes prior to the beginning of the call. An archived replay of the call will be available on www.jackhenry.com approximately one hour after the live call.



About Pemco Technologies



Pemco Technologies provides innovative payment solutions to the financial industry including credit signature processing, debit signature processing, PIN-based processing, ATM services including one of the largest surcharge-free ATM networks, 24 X 7 credit and debit fraud management/detection/prevention, cardholder awards programs, card portfolio profitability programs, prepaid card solutions, CreataCard personalized photo cards, card manufacturing and personalization, merchant programs, Web-based system access, chargeback processing, instant issue and activation, daily settlement, and 100 percent of interchange income paid daily. Pemco is SAS 70 and PCI compliant. Award-winning reliability and renowned customer service make Pemco one of the nation's top payment solutions companies. Additional information is available at www.pemcotech.com .



About Jack Henry & Associates, Inc.



Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of computer systems and ATM/debit card/ACH transaction processing services primarily for financial services organizations. Its technology solutions serve more than 9,800 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking(TM) supports banks ranging from de novo to mid-tier institutions with information processing solutions. Symitar(TM) is the leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com .





Source: Company press release.

New Survey Says Online Banking NOT Preferred Over Branch Banking

I guess the ABA was wrong? 



Source: Mintel Comperemedia

Region: US

FOR IMMEDIATE RELEASE: Oct 2009

People prefer branches over Internet for bank communication

Chicago (October 28, 2009) -PIN Payments News Blog-



Even in the age of tweets, texts and friend requests, there’s something comforting about face-to-face contact. A new survey from Mintel Comperemedia, a service that provides direct marketing competitive intelligence, shows people would still rather contact their bank at a branch than online or through email.



Two in three adults (65%) say they prefer to get up close and personal at a bank branch to communicate, while three in seven (43%) like the phone for its real person, real time qualities. Only 44% of survey respondents say they like logging on to a bank’s secure (sic) website, while just one-third (34%) choose email as a preferred method of bank communication.



“When it comes down to it, people still crave personal contact when communicating with banks. Talking in person or over the phone brings on feelings of familiarity and confidence, which are especially important to consumers in light of the financial crisis,” states Susan Wolfe, VP of financial services at Mintel Comperemedia.



However, websites and email remain important avenues for customer-to-bank contact. Young adults, especially, are likely to prefer online and email communications when they want to contact their banks. Over half of Echo Boomers and Gen Xers (52% each) say they like reaching their bank through a secure website.



When Mintel Comperemedia asked survey respondents how they prefer their banks to contact them—mail, email and in person were near ties (43%, 42% and 40%, respectively).



“Though people have clear preferences for how they like to contact their banks, they aren’t as opinionated about how their banks contact them,” says Susan Wolfe. “Banks need to be mindful that every customer has different communication preferences, so they should offer multiple points of contact.”



For more information, please contact Joanna Peot: Telephone: +1 312 628 7946 Email: press@mintel.com



Please note that this service is for journalists only. For all other requests please contact the sales team at info@mintel.com

2009 FinTech 100 Rankings released





New York, Oct. 29, 2009 -- American Banker and Bank Technology News, SourceMedia’s renowned publications for banking and financial services professionals, and IDC Financial Insights, an independent research services firm, today released the sixth annual FinTech 100 rankings of the top global technology providers to the financial services industry.



As the business environment within the financial services industry continues to be a challenging one, the FinTech 100 listing represents an insightful representation of where financial services companies are choosing to invest their technology dollars. Specific highlights from this year’s report include:
  • Fiserv (NYSE: FISV) retains the number one spot as the largest provider of technology to the financial services industry;


  • There are 41 companies on this year’s listed headquartered outside of North America;


  • Representation from EMEA companies continues to be strong with 23 companies with combined revenues approaching $6 Billion;


  • Three Chinese companies made list and include Hundson Technologies, Inc, Yucheng Technologies, Ltd and new this year Longtop Financial Technologies, Ltd.; and


  • The number of Indian companies on the list continues to rise with 11 companies included representing combined revenue of more than $5 billion.




Vendors included in the 2009 FinTech 100 rankings are as follows:

  1. Fiserv, Brookfield, Wis., USA

  2. Sungard, Wayne, Penn., USA


  3. Fidelity Information Services, Jacksonville, Fla., USA


  4. Diebold, Incorporated, North Canton, Ohio, USA


  5. NCR Corporation, Dayton, Ohio, USA


  6. Tata Consultancy Services Limited (TCS), Mumbai, Maharashtra, India


  7. First Data Corporation, Greenwood Village, Colo., USA


  8. Total System Services, Inc. (TSYS), Columbus, Ga., USA


  9. Lender Processing Services, Jacksonville, Fla., USA


  10. Metavante Technologies, Inc., Milwaukee, Wis., USA


  11. Infosys Technologies, Ltd., Bangalore, Karnataka, India


  12. CA (Computer Associates), Islandia, N.Y., USA


  13. Cognizant Technology Solutions, Teaneck, N.J., USA


  14. DST Systems, Kansas City, Mo., USA


  15. Experian Group Limited, Dublin, Ireland


  16. SAS Institute, Cary, N.C., USA


  17. Equifax, Atlanta, Ga., USA


  18. Jack Henry and Associates, Inc., Monett, Mo., USA


  19. Oberthur Card Systems S.A., Nanterre, France


  20. Broadridge Financial Solutions, Inc., Lake Success, N.Y., USA


  21. Ingenico S.A., Puteaux Cedex, France


  22. FICO, Minneapolis, Minn., USA


  23. Open Solutions Inc., Glastonbury, Conn., USA


  24. Itautec, São Paulo, Brazil


  25. EDB Business Partner ASA, Oslo, Norway


  26. Temenos Group AG, Geneva, Switzerland


  27. Hypercom Corporation, Scottsdale, Ariz., USA


  28. ACI Worldwide, New York, N.Y., USA


  29. Murex SA, Paris, France


  30. Misys, London, UK


  31. IPC Information Systems, Ltd., New York, N.Y., USA


  32. 3i Infotech, Mumbai, Maharashtra, India


  33. CPM Braxis, São Paulo, Brazil


  34. Syntel, Troy, Mich., USA


  35. Harland Financial Solutions, Lake Mary, Fla., USA


  36. SS&C Technologies, Inc., Windsor, Conn., USA


  37. Mphasis Corporation (EDS), Bangalore, India


  38. TransFirst Holdings, Inc., Dallas, Texas, USA


  39. Polaris Software Lab Ltd., Chennai, Tamil Nadu, India


  40. Patni Computer Systems Ltd., Mumbai, Maharashtra, India


  41. Advent Software, Inc., San Francisco, Calif., USA


  42. Wolters Kluwer Financial Services, Minneapolis, Minn., USA


  43. Simcorp, Copenhagen, Denmark


  44. GFT Technologies AG, St. Georgen, Germany


  45. Ness Technologies, Canonsburg, Penn., USA


  46. Linedata Services S.A., Rueil-Malmaison, France


  47. Resolve Corporation, Toronto, Ontario, Canada


  48. Fidessa, London, UK


  49. BancTec, Irving, Texas, USA


  50. S1, Norcross, Ga., USA


  51. GlobeOp Financial Services, London, UK


  52. Headstrong Corporation, Fairfax, Va., USA


  53. Firstsource Solutions Limited, Mumbai, Maharashtra, India


  54. DealerTrack Holdings, Lake Success, N.Y., USA


  55. Charles River Development, Burlington, Mass., USA


  56. Algorithmics, Toronto, Ontario, Canada


  57. Politec, São Paulo, Brazil


  58. Avaloq, Zurich, Switzerland


  59. Interactive Data Corporation, Bedford, Mass., USA


  60. Wall Street Systems, New York, N.Y., USA


  61. Calypso Technology, San Francisco, Calif., USA


  62. Longtop Financial Technologies Ltd., Beijing, China


  63. Pegasystems, Cambridge, Mass., USA


  64. Bravura Solutions Limited, Sydney, Australia


  65. FundTech, Ltd., Jersey City, N.J., USA


  66. Collabera, Morristown, N.J., USA


  67. iGATE Global Solutions Limited, Bangalore, Karnataka, India


  68. OpenLink, New York, N.Y., USA


  69. Mastek, Mumbai, India


  70. Sophis, London, UK


  71. Vasco Data Security, Oakbrook Terrace, Ill., USA


  72. ERI Bancaire SA, Zurich,Switzerland


  73. Chordiant Software, Inc., Cupertino, Calif., USA


  74. Odyssey Financial Technologies, Prilly, Switzerland


  75. Online Resources Corporation, Chantilly, Va., USA


  76. Eagle Investment Systems LLC, West Hartford, Conn., USA


  77. Viewpointe, New York, N.Y., USA


  78. TAS Group, Bologna, Italy


  79. Diamond Management & Technology Consultant, Chicago, Ill., USA


  80. Callatay and Wouters, Brussels, Belgium


  81. SmartStream, London, UK


  82. Investment Technology Group, New York, N.Y., USA


  83. ORC Software AB, Stockholm, Sweden


  84. Goldleaf Financial Solutions, Inc., Norcross, Ga., USA


  85. Nucleus Software, Noida, Uttar Pradesh, India


  86. Wausau Financial Systems, Mosinee, Wis., USA


  87. Hyland Software, Inc., Westlake, Ohio, USA


  88. Actuate Corporation, San Mateo, Calif., USA


  89. Hundsun Technologies Inc., Hangzhou, China


  90. Viveo, Paris, France


  91. Eze Castle Integration, Boston, Mass., USA


  92. Panini, Bologna, Italy


  93. Callidus Software, Inc., San Jose, Calif., USA


  94. AurionPro Solutions, Mumbai, Maharashtra, India


  95. COCC, Avon, Conn., USA


  96. FRS Global, Stevens-Woluwe, Belgium


  97. Norkom Technologies, Dublin, Ireland


  98. Yucheng Technologies Limited, Beijing, China


  99. Celero Solutions Inc., Calgary, Alberta, Canada


  100. Argo Data Resource Corporation, Richardson, Texas, USA




“This year’s FinTech 100 list highlights banks’ `flight to quality,’ as they consolidate their technology spending with the industry’s largest and most established players,” said Rebecca Sausner, editor of Bank Technology News.



“The last 18 months has been challenged with the worst financial crisis and recession in generations,” said Dana Wiklund, research director, Risk Management, IDC Financial Insights. “One underlying positive is that technology innovation around financial services continues. The evidence for this is year-over-year growth in both aggregate FinTech 100 revenue ($52 Billion up from $45 Billion in 2008) and the minimum threshold for making the FinTech 100 list (up to $50 Million from $36 Million in 2008). Growth in the global participation further underscores the diversification of solutions throughout the industry.”



The 2009 ranking of the top 100 application/service providers in the financial services industry is categorized and evaluated by calendar year-end revenues (CY08) and the percentage of revenues from sales to financial services industry clients. The FinTech 100 includes vendors that derive more than one-third of eligible revenue from the financial services industry. Revenue from network, telecommunications, electronic exchanges and data services providers is ineligible; therefore percentages less than 33% reflect these adjustments within the rankings. All rankings are based on Financial Insights’ revenue estimates including information provided by public and private companies. Financial Insights conducted analysis on more than 400 companies for this recognition.



The 2009 honorees will be honored at the BAI Retail Delivery Conference & Expo in Boston at an awards breakfast on November 4 at the Westin Boston Waterfront.



To obtain a complete copy of the report, please visit http://www.americanbanker.com/fintech100/



About American Banker, Bank Technology News and SourceMedia, Inc.



American Banker, (www.AmericanBanker.com ), is the banking industry’s daily source of information, news, and analysis for executives at banks of all sizes. Founded in 1836, with a current readership of more than 65,000, the publication covers topics including national and global banking issues, mortgages, consumer finance, legislation, investment products, card and payment systems and technology.



Bank Technology News (www.BankTechNews.com/ ) is written for 27,000 banking professionals who identify, recommend, purchase and support the front-, middle- and back-office technology needs across all business units of their financial institutions. Bank Technology News provides critical information and analysis on the relationship between banking strategy and technology execution.



SourceMedia (www.SourceMedia.com ), an Investcorp company, is the pre-eminent provider of timely and essential news, analysis, research, and insights for members of the financial services community, and the related fields of professional services and technology. SourceMedia offers its clients and subscribers professional publications, industry-standard data applications and in-depth seminars and conferences.



About IDC Financial Insights



IDC Financial Insights (www.financial-insights.com ) is one of the world’s leading providers of independent research, custom consulting, and advisory services focusing on the business, technology and operational issues, within the financial services community. We are the preferred research partner for over 250 of the world’s largest financial institutions and technology companies. For the past 6+ years we have been helping our clients understand and manage the challenges they face from a rapidly changing business, operational and technological environment. We proudly employ the industry’s most talented minds, which equip our clients with insights that they rely on and advice they trust. Furthermore, we are the only research firm that has a significant physical presence worldwide, with analyst community based in the America's, Asia Pacific and Europe.



About William Mills Agency



William Mills Agency was founded in 1977 and promotes companies that sell a variety of products or services in a number of highly specialized vertical markets. The Atlanta-based agency represents companies throughout North America and Europe. For more information, please visit www.williammills.com or call Mr. Kelly Williams at (678) 781-7202.



Source: Company press release.

FinTech Top 25 Enterprise Technology Vendor Rankings



New York, Oct. 29, 2009 -PIN Payments News Blog- American Banker and Bank Technology News, SourceMedia’s renowned publications for banking and financial services professionals, and IDC Financial Insights, an independent research services firm, today released the 2009 FinTech Top 25 enterprise technology vendor rankings.



Now in its sixth year, the FinTech Top 25 is comprised of leading horizontal technology firms that provide products and services across multiple industries, with significant reported revenue within the financial services industry. This year’s highlights include:

  • IBM (NYSE: IBM) continues its six-year streak as the largest provider of technology products and services to the financial services industry;


  • 10 of this year’s Top 25 companies have headquarters outside of North America, underscoring the global nature of solutions providers to the financial services industry; and


  • Two of the Top 25 companies are from India, (Wipro and, new to the Enterprise 25 this year, HCL Technologies).




Vendors included in the Top 25 Enterprise Technology Companies are as follows:



  1. IBM, Armonk, N.Y., USA

  2. Hewlett Packard, Palo Alto, Calif., USA

  3. Dell, Inc., Round Rock, Texas, USA

  4. Fujitsu Limited, Tokyo, Japan

  5. Microsoft, Redmond, Wash., USA

  6. Cisco Systems, Inc., San Jose, Calif., USA

  7. Accenture, Bermuda, N.Y., USA

  8. Hitachi, Tokyo, Japan

  9. EMC, Hopkinton, Mass., USA

  10. Intel, Santa Clara, Calif., USA

  11. Sun Microsystems, Inc., Santa Clara, Calif., USA

  12. Oracle Corporation, Redwood Shores, Calif., USA

  13. Computer Sciences (CSC), Falls Church, Va., USA

  14. Thomson Reuters, New York, N.Y., USA

  15. Capgemini, Paris, France

  16. ATOS Origin S.A., Paris, France

  17. Unisys, Blue Bell, Penn., USA

  18. CGI Group, Montreal, QC, Canada

  19. Wipro, Bangalore, Karnataka, India

  20. Siemens, Munich, Germany

  21. Deloitte & Touche Tohmatsu, New York, N.Y., USA

  22. Logica CMG plc, London, UK

  23. SAP AG, Walldorf, Germany

  24. Reed Elsevier, London, UK

  25. HCL Technologies, Noida, UP, India



“Despite the recession, nearly all of this year’s Enterprise 25 list showed strong growth,” said Rebecca Sausner, editor of Bank Technology News. “This year’s list includes three new entrants — SAP, Reed Elsevier and HCL Technology. Dropping off the list are Electronic Data Systems (acquired by HP), Getronics (acquired by KPN and CompuCon), and Infosys.”



“When we look at the FinTech Enterprise 25 we are looking at the world’s largest hardware, software and services integrators into the financial services industry,” said Dana Wiklund, research director, Risk Management, IDC Financial Insights. “Many of these companies, including IBM and Oracle, have been branching beyond their core competencies in hardware and data processing to round out their value propositions with enterprise risk management solutions. The companies that make up the Enterprise 25 have deep, embedded positions within the financial services industry and leverage unique perspectives on driving economic value for their clients through an unprecedented financial crisis.”



Consideration for the top 25 enterprise technology companies for 2009 is determined by calendar year-end revenues (CY08) and the percentage of revenues from sales to financial services industry clients, with final rankings based upon total sales to financial institutions. In addition to the FinTech Top 25 Enterprise Technology Companies, American Banker, Bank Technology News and IDC Financial Insights also released the 2009 FinTech 100 ranking of the top technology providers to the financial services industry.



The 2009 honorees will be honored at the BAI Retail Delivery Conference & Expo in Boston at an awards breakfast on November 4 at the Westin Boston Waterfront.



To obtain a complete copy of the report, please visit http://www.americanbanker.com/fintech100/ .



About American Banker, Bank Technology News and SourceMedia, Inc.



American Banker, (www.AmericanBanker.com ), is the banking industry’s daily source of information, news, and analysis for executives at banks of all sizes. Founded in 1836, with a current readership of more than 65,000, the publication covers topics including national and global banking issues, mortgages, consumer finance, legislation, investment products, card and payment systems and technology.



Bank Technology News (www.BankTechNews.com/ ) is written for 27,000 banking professionals who identify, recommend, purchase and support the front-, middle- and back-office technology needs across all business units of their financial institutions. Bank Technology News provides critical information and analysis on the relationship between banking strategy and technology execution.



SourceMedia (www.SourceMedia.com ), an Investcorp company, is the pre-eminent provider of timely and essential news, analysis, research, and insights for members of the financial services community, and the related fields of professional services and technology. SourceMedia offers its clients and subscribers professional publications, industry-standard data applications and in-depth seminars and conferences.



About IDC Financial Insights



IDC Financial Insights (www.financial-insights.com ) is one of the world’s leading providers of independent research, custom consulting, and advisory services focusing on the business, technology and operational issues, within the financial services community. We are the preferred research partner for over 250 of the world’s largest financial institutions and technology companies. For the past 6+ years we have been helping our clients understand and manage the challenges they face from a rapidly changing business, operational and technological environment. We proudly employ the industry’s most talented minds, which equip our clients with insights that they rely on and advice they trust. Furthermore, we are the only research firm that has a significant physical presence worldwide, with analyst community based in the America's, Asia Pacific and Europe.



About William Mills Agency



William Mills Agency was founded in 1977 and promotes companies that sell a variety of products or services in a number of highly specialized vertical markets. The Atlanta-based agency represents companies throughout North America and Europe. For more information, please visit www.williammills.com or call Mr. Kelly Williams at (678) 781-7202.



Source: Company press release.

PayPal Offers Big Savings with 2009 Holiday Promotions





PayPal Invites Holiday Shoppers to Kick Off the Season with Cash-Back, Free Shipping and a Small Gift that Makes a Big Impact







SAN JOSE, Calif. - October 29, 2009 - PIN Payments News Blog - PayPal today announced its 2009 holiday promotions including cash-back, free shipping and huge savings from major retailers. Starting November 3rd and available through January 12th, online shoppers can visit www.PayPal.com/holiday to receive up to 20 percent off, cash-back or free shipping from online retailers such as Zappos.com, Best Buy, Southwest Airlines and Walmart.com.



"The consumer is in the driver's seat this holiday season, with retailers offering great deals on gifts ranging from the practical to the fun and frivolous," said Amanda Pires, senior director at PayPal. "By using PayPal, shoppers can find gifts for everyone on their list and still save time and money with free shipping and cash-back throughout the holiday season and into the New Year."



PayPal is also working with MicroPlace to provide holiday shoppers with a unique gift that helps the world's working poor. Shoppers who purchase a gift certificate on MicroPlace.com will get a free $20 gift certificate to give to someone else on their list. These gift certificates will provide much needed capital to organizations that provide financial services to poor people around the world. This gift could help someone get access to a loan to start a business, generate income and work their way out of poverty.



PayPal's 2009 Holiday Promotions


According to this year's National Retail Federation prediction, nearly half of all holiday shoppers will be shopping online. PayPal is working with several retailers to offer holiday promotions to help online shoppers find great gifts that won't break the bank. These include, but are not limited to:

Savings and Cash-Back:

Free Shipping:

  • Walmart.com will offer free Site to Store shipping.

  • Beauty.com will offer PayPal customers free shipping from November 3rd through 9th.

  • Zappos.com will offer free shipping both ways on shoes and free overnight shipping on clothing from November 10th through 16th.

For more information about the 2009 PayPal holiday promotions, and to see a full list of participating retailers, visit www.paypal.com/holiday beginning November 3rd.



About PayPal

PayPal is the faster, safer way to pay and get paid online. The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. With more than 78 million active accounts in 190 markets and 19 currencies around the world, PayPal enables global ecommerce. PayPal is an eBay company and is made up of three leading online payment services: the PayPal global payments platform, the Payflow Gateway and Bill Me Later.  More information about the company can be found at https://www.paypal.com.

Media Contacts:

Charlotte Hill

Manager, Corp. Communications

chhill@paypal.com

408-967-5754

2009 eCommerce Report (formerly Pago Report) Published by Deutsche

E-Commerce Report 2009 – Trends in Consumer and Payment Behaviour in E-Commerce on the Basis of Real-Life Transactions


In 2009 the E-Commerce Report (formerly known as "Pago Report") has been published for the eighth time.



The annual study (first published in 2002) has established itself as one of the most important e-commerce surveys all over Europe because it is the only report based on real transactions instead of interviews. For this comprehensive market survey millions of real purchasing transactions processed through the platform of Deutsche Card Services were evaluated statistically.



In co-operation with experts from a popular market research institute, purchasing and payment behaviour of consumers from Germany, UK, the rest of Europe, and the non-European countries were analysed using established statistical methods. The result is an comprehensive insight into the status quo in e-commerce concerning purchasing and payment behaviour, non-payment risk and industry specifications.



The unique information is essential for e-commerce merchants and online shop owners. The E-Commerce Report answers several questions for examplewhich payment methods (credit card, direct debit, Maestro and giropay) are preferred by customers from different countries.



The E-Commerce Report 2009 is available in the [Shop] for 500 euros plus VAT.



Highlights at a glance
  • the only survey based on the analysis of about 30 million real purchase transactions

  • about 160 pages including many tables and diagrams

  • in German and in English language

  • data analysis conducted in cooperation with experts from a popular market research institute

  • European licensing area with merchants from Germany, the UK, and the rest of Europe

  • Consumers from Germany, the UK, the rest of Europe, and the non-European countries

  • including new payment methods – such as giropay and Maestro



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Trusteer Warns of New Two Headed Trojan Attack Against Online Banks - W32 Silon

W32.Silon Circumvents Transaction Authentication Systems to Commit Financial Fraud



NEW YORK, Oct. 28, 2009 - PIN Payments News Blog - Trusteer, the customer protection company for online businesses, today issued a security advisory on a new Trojan called W32.Silon that bypasses security tokens, banking card readers and uses a two pronged payload to steal login information and commit online financial fraud. The Trusteer Rapport browser security service has blocked repeated attempts in-the-wild by the W32.Silon Trojan to compromise consumer internet banking accounts. Findings gathered from a sample of the new malware are available in a report that explains its functionality, as well as how to detect and remove W32.Silon. The report is available at http://www.trusteer.com/webform/w32silon-malware-analysis.



W32.Silon is new malware variant that intercepts Internet Explorer web browser sessions, and has been associated with fraud incidents at several large banks. Trusteer retrieved and analyzed a sample of this two headed Trojan which is designed to steal generic login information and commit bank-specific fraud.



To steal user credentials, W32.Silon performs its initial attack when a user initiates a web login session and enters their username and password. The malware intercepts the login POST request, encrypts the requested data, and sends it to a command & control (C&C) server.



When it targets users of online banking applications that are protected by transaction authentication devices such as tokens or banking card readers, W32.Silon waits until the user has logged on and then injects dynamic html code into the login flow between the user and the bank’s web server. First, the malware presents authentic looking web pages that appear to be from the bank asking the user to employ their transaction authentication device. Next, the user is asked to enter information from the device into the webpage. This information is then used by the criminals to execute fraudulent transactions on behalf of the user.


Editor's Note: Not a threat to HomeATM users because we have embedded a PIN Pad (a PCI 2.x certified one) into our card reader. This imagine this threat is targeted towards companies that manufacture card readers WITHOUT a PIN Pad...which is everyone BUT HomeATM. Besides...and I'm sure you'll agree, I can't see the logic behind anyone entering their PIN on our device and then being spoofed into typing it into a box on a website.
(See Graphic Below)











“This new Trojan illustrates how advanced malware writers have become in their ability to dynamically execute multiple, bank-specific attacks with a single piece of software,” said Amit Klein, CTO and chief researcher at Trusteer. “The level of sophistication built-into W32.Silon is concerning, as is its focus on circumventing strong authentication systems like card and PIN readers. We have put all of our banking customers on alert, and are attempting to get the word out with this advisory.”



About Rapport



Rapport from Trusteer is a lightweight browser plug-in plus security service that prevents criminals from tampering with a user’s browser and protects against man-in-the-browser, man-in-the-middle, and phishing attacks. When users browse to sensitive websites such as internet banking, Webmail, or online payment pages, the Rapport plug-in immediately locks down the browser and prevents any unauthorized access to web pages and confidential information that flow through the browser. Rapport is available for download here. Trusteer also offers in-the-cloud reporting services. When unauthorized access attempts are detected by Rapport, these are analyzed by fraud experts who provide actionable intelligence to financial institutions.



About Trusteer



Trusteer enables online businesses to secure communications with their customers over the Internet, and protect personally identifiable information (PII) and transactions from a user's keyboard into the company's Web site. Trusteer's flagship product, Rapport, allows online banks, brokerages, healthcare providers, and retailers to protect their customers from identity theft and financial fraud. Trusteer’s services are used by more than 30 financial institutions in North America and Europe, and by over 3 million users. Trusteer is a privately held corporation led by former executives from Cyota/RSA Security, Imperva, and NetScreen/Juniper. For more information visit www.trusteer.com.









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Amazon Replaces Typing Username/Password with Typing Something Else

Amazon sidelines user names and passwords with 'PayPhrase' for online payment



Finextra: Amazon has moved to simplify the online checkout process with a feature that lets customers complete purchases by typing in a short, unique phrase and PIN.




Customers who store credit card numbers and shipping addresses with Amazon can choose to have that information represented by a "PayPhrase" and PIN. When making a purchase, they enter their own customised phrase - such as 'Knick Knack', 'Home Sweet Home', or 'Jake's Allowance' - and PIN and are shown an order confirmation before checking out.

Amazon says the system is easy and secure because shoppers do not need to type in their usernames and passwords or enter their payment information. Customers can adopt multiple PayPhrases to map against multiple shipping instructions and card accounts.



Editor's Note: Six of One...Half a Dozen of the Other...



Continue Reading at Finextra







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Cisco to Acquire ScanSafe for $183m

Expects to broaden its existing on-premise web security offering and expand cloud-based service opportunities



Cisco said that it plans to acquire privately held software-as-a-service (SaaS) web security provider ScanSafe for around $183m in cash and retention-based incentives, in a move to broaden its existing on-premise web security offering and expand cloud-based service opportunities.  ScanSafe, which is based in London and San Francisco, provides web security service that scans all web requests for malicious content and offers protection from zero-day threats.



Continue Reading at CBR



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ACI Worldwide Announces Alliance with Bell ID to Provide Smart Card Solutions

Market leaders consolidate their activities to further develop best of breed solutions



New York, N.Y. – 29 October 2009 - PIN Payments News Blog -  ACI Worldwide, Inc. (Nasdaq: ACIW), a leading international provider of electronic payments software and solutions, today announced that it has entered into an exclusive agreement with Bell ID for ACI to license Bell ID’s solutions for smart card management to financial markets and retailers around the world. As part of this agreement, ACI will market and license the ANDiS suite of products, which will continue to be developed by Bell ID from its Dutch headquarters.



The Bell ID products include the ANDiS Card and Application Management System (CAMS) which supports all of the lifecycle phases of smart card management, including embossing file import, data preparation, personalization, EMV script management, and central or in-branch issuance. The ANDiS Key Management System (or KMS) allows users to define, maintain, and store cryptographic keys.





The ANDiS Script Delivery System (or SDS) supports the distribution of scripts to control or change card attributes remotely. Also included in the ANDiS suite is the ANDiS I-PIN application which supports PIN changes and synchronization over the Internet and Bell ID’s NFC mobile solutions. The combination of these solutions enables organizations to issue applications on smart cards, tokens and phones and manage every step of their lifecycle.



The cooperation will fund significant product enhancements including interoperability of the ANDiS suite with ACI’s Agile Payments Solution framework, to provide a seamless end-to-end solution for the payments industry.



This relationship expands ACI’s offerings in smart card management. It broadens ACI’s offerings in the market and provides ACI’s customers with agile solutions to deliver the products consumers want. Bell ID technology currently manages over 125 million cards for banking, government and corporate ID, healthcare and mobile projects worldwide, and ACI’s customers will benefit from the experience of these implementations. The ANDiS solutions have been deployed at organizations that are rolling out their initial smart card programs as well as organizations that have managed complex smart card portfolios for years. The flexibility of the ANDiS solutions makes them ideally suited to meet the changing needs of smart card issuers globally.



Philip Heasley, CEO of ACI Worldwide said, “Bell ID is highly regarded in smart card management and has extensive experience in helping organizations around the world to manage cards, applications and cryptographic keys.  ACI Worldwide works with financial institutions and retailers of all sizes, and understands the unique pressures these organizations face. The combination of ACI’s experience and market knowledge with Bell ID’s proven, flexible solutions, will give these organizations the best possible solution for their needs today and tomorrow.”



Pat Curran, Chairman of Bell ID commented: “To be recognized by a world leader in electronic payments as the best of breed provider of EMV solutions for the financial industries acknowledges the strength of the ANDiS product range and will deliver significant growth opportunities for Bell ID. We are pleased to be working with ACI and look forward to a long and successful cooperation.”



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For more information contact:

Catherine Eyres

ACI Worldwide

+44 (0) 1923 812741

Catherine.Eyres@aciworldwide.com







About ACI Worldwide, Inc.

ACI Worldwide is a leading provider of software and services solutions to initiate, manage, secure and operate electronic payments for major banks, retailers and processors around the world. The company enables payment processing, online banking, fraud prevention and detection, and back-office services. ACI solutions provide agility, reliability, manageability and scale, to approximately 750 customers in 90 countries. Visit ACI Worldwide at www.aciworldwide.com.



About Bell ID

Bell ID is the worldwide technology leader in smart card management. Bell ID’s software platform, ANDiS Management Systems, is used for more than 125 million smart cards worldwide to request, issue and manage EMV/banking, government and enterprise identity cards. The company’s solutions now also support the managing of applications on mobile (NFC) phones. For more information, please visit www.bellid.com.





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Wednesday, October 28, 2009

Analysts: Processors Must Seek Growth in Non-Credit Card Markets



Digital Transactions News:  With credit card growth sputtering, an expanding debit card market will help lift transaction processors’ volumes for the foreseeable future, according to new research from Goldman Sachs & Co. The investment bank also predicts processors will find robust growth markets in nascent channels like mobile payments and established debit-related markets like prepaid cards.





Debit is seen as a growth engine, offsetting in part the slump in credit. U.S. debit volume will hit $1.187 trillion this year and will exceed credit card volume in 2010, at $1.284 trillion, according to Goldman’s research. Those figures, which include signature and PIN debit traffic at Visa and MasterCard, represent growth rates of 5.4% and 8.2%, respectively, leading the Goldman analysts to nominate the debit market as the “undisputed leader” as a processor growth market.


Read the Article in Full at DTN

Bill Lifting US Online Gambling Ban Seen Raising $42B In Revenue

By Corey Boles     * OCTOBER 28, 2009, 5:33 P.M. ET 

Of DOW JONES NEWSWIRES



WASHINGTON (Dow Jones)--A measure decriminalizing many forms of Internet gambling would raise nearly $42 billion for the U.S. Treasury over the next decade, according to an analysis conducted by a non-partisan congressional scorekeeper.  The Joint Committee on Taxation said that after reviewing legislation that would lift an online gambling ban, it concluded the move would generate $41.8 billion over 10 years.  The legislation would allow Internet poker, but continue a ...





Quote of the Day: Inside the Browser is Perfect Place for Criminals to Be...







Quote of the Day



“The browser is where the sensitive information is when users are shopping and banking online,” says Mickey Boodai (left), CEO of Trusteer, a vendor of software to protect against financial malware attacks. “Inside the browser is the perfect place for criminals to be.”



Editor's Note:  Our PCI Certified PIN Entry Device NEVER allows financial data (card numbers/online banking authentication) to EVER enter the browser.  The data is Triple DES DUKPT Encrypted INSIDE our device and the encrypted packet is sent via a conduit (Internet, not browser) to it's destination where it is unencrypted.  In the unlikely event the packet is intercepted, the encrypted information is useless gobblygook.  They would need the key to unlock the encryption and each transaction has a Derived Unique Key Per Transaction. (DUKPT) 









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1.2 Billion Reasons Banks Should Choose HomeATM





Innovation in alternative payment products has been primarily outside the banking world. Which is exactly why banks should look to HomeATM's secure technology for online banking log-in, real-time money transfers and credit, debit and PIN debit transactions. Otherwise...

Research consulting firm Celent estimates that by 2012, banks will see a decline of $1.2 billion in interchange revenue due to increasing acceptance of online alternative payments."

Banking institutions should be adopting payment options of their own – for their customers as well as merchants. HomeATM provides that capability with our PCI 2.x Certified PIN Entry Device. It would help banks to retain customers and expand their merchant offerings.



The truth is, HomeATM is NOT an alternative payment at all. Our transactions are as mainstream, thus conventional as a brick and mortar transaction. Banks should be embracing what we do because we provide the safety net against the $1.2 Billion interchange revenue falling to alternative payment mechanisms.









The bank issues the card, the bank issues the PIN. All that is left to finish the equation is for the bank to issue the Card and PIN Reader, and there is only ONE PCI Certified Device in the world to choose from.


Once equipped with our device, consumers are enabled to use mainstream...i.e., "conventional" (card present) approach to eCommerce transacting, thus eliminating the leading cause of fraud...which, happen to be "Card Not Present" transactions.  How do we eliminate CNP fraud? 



By changing the web environment from CNP to Card Present.  That would do it, would it? 




In addition, based on the fact that all transactions are done outside the browser space, (our device instantaneously Tripe DES and  DUKPT encrypts both the Track 2 data and the PIN inside the device so that the data is NEVER in the clear) banks would provide their customers with a secure environment (separate machine) with which to conduct e-Commerce and online banking. 



Security Creates Trust, Trust Creates Peace of Mind,

Peace of Mind Creates Loyalty, Loyalty Provides Security



That trusted environment would equate to peace of mind...and that peace of mind would equate to loyalty...and that loyalty would equate to securing their customer base, thus reducing the significant threat posed by attrition. (49% of online banking customer would switch banks if they or someone they knew was a victim of card fraud - ACI Worldwide/September 2009)





Additionally, a secure environment would attract those fearful about the lack of security, vastly improving the customer acquisition model and thus value proposition of our technology.




"Conventional" wisdom dictates that banks would not only retain a larger share of the $1.2 Billion they are projected to lose in interchange revenue, but they would increase the number of transactions, thus revenue from said transactions, by injecting a badly needed mainstream approach to online banking, by replicating ATM authentication, and eCommerce, by replicating brick and mortar...credit, debit and PIN debit transactions.)





Oh, did I happen to mention that Celent also estimated that by 2013, online payments will climb to $268 billion and 30% of those payments will come from alternative payment sources.  (that projects to over $75 BILLION in LOST revenue to banks)



This increased market acceptance will certainly move alternative payments into the mainstream, and we can provide banks with the means to help them prevent that from happening. 





Instead of consumers helping to move alternative payments to the mainstream,
HomeATM can help banks move mainstream to the consumers!







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Fiserv Enriches the Online Bill Payment Experience with CheckFree RXP Enhancements



Fiserv, Inc. announced this morning that CheckFree RXP, the industry's leading online bill payment services platform, is being updated with features designed to increase consumer usage of online billing and payment. The new features, which include a bill pay widget, a tool for managing fee-based payments, and enhanced electronic bill activation and storage are being deployed via "Feature Packs." Feature Pack updates are deployed centrally and enable the seamless implementation of new functions ensuring that the Fiserv network of financial institutions, billers and their customers have access to the most up-to-date online bill payment capabilities.



Fiserv Enriches the Online Bill Payment Experience with CheckFree RXP Enhancements



New features facilitate usage of online payments and electronic bills while providing consumers access to faster fee-based payment options




Brookfield, Wis., October 28, 2009 - PIN Payments News Blog -  Fiserv, Inc. (NASDAQ: FISV), the leading global provider of financial services technology solutions, today announced that CheckFree RXP, the industry's leading online bill payment services platform, is being updated with features designed to increase consumer usage of online billing and payment. The new features, which include a bill pay widget, a tool for managing fee-based payments, and enhanced electronic bill activation and storage are being deployed via "Feature Packs." Feature Pack updates are deployed centrally and enable the seamless implementation of new functions ensuring that the Fiserv network of financial institutions, billers and their customers have access to the most up-to-date online bill payment capabilities.



Bill Pay Widget

The bill pay widget makes it easy for consumers to schedule bill payments from the bank or credit union's online banking home page. The widget is a condensed display of key criteria, including the biller to be paid, the pay date and the amount, which allows a user to make a payment quickly to any biller they have previously paid. The widget can be integrated into any page within the online banking service, enabling consumers to schedule a payment through the widget directly rather than visiting a dedicated bill payment page. This prominent placement keeps bill payment "top of mind" for current users and exposes the service to potential new users.



"Fiserv primary research and our experience with some of the most innovative financial institutions in the industry indicate that one of the best ways to encourage consumers to change their behavior and try a new online service is to make it readily available and highly visible," said Erich Litch, senior vice president and general manager, Consumer Services, Fiserv. "The average online banking user logs into their service 15 times per month. Integrating bill pay more seamlessly into the online banking home page makes it more easily accessible during these frequent visits, which can lead to increases in adoption, usage and on-time payments."



Clients of CheckFree RXP from Fiserv will be able to launch the bill pay widget in February 2010.



Overnight Check Payments and Fee-Based Service Management

Javelin Strategy & Research forecasts that 43 million households will make an expedited payment in 2010, and 25 percent of these payments will be made through a financial institution.



The CheckFree RXP overnight check payment option meets a need for fast payment delivery to billers with which Fiserv does not have a direct electronic payment connection, such as a local insurance company or other small business. Consumers can select the overnight check option to quickly pay these billers, thereby avoiding late fees or interruption of service. Upon delivery of the payment a tracking number is sent to the consumer via email for his or her records.



Overnight check payments will incur a fee, which can be set by the financial institution. This fee may be significantly less expensive than a late fee and less damaging than the impact the consumer could incur if the payment did not arrive overnight.



In order to facilitate the management of various fee-based payments, such as overnight checks, a fee manager feature is being added to CheckFree RXP. Fee Manager allows a financial institution's customer base to be segmented into tiers, each of which can be assigned service pricing at a level appropriate to their relationship with the bank. For example, users may be charged a lower fee for an expedited payment if they maintain a premium account. This tier structure can simplify the use of variable fees for online payment services and will allow institutions to differentiate among account types.



E-Bill Activation and Extended Payment History

According to the Consumer Billing and Payment Trends survey conducted by Fiserv each year, consumers who receive electronic bills (e-bills) at their financial institution website are more loyal to the institution and the biller from which they receive the bill, use more financial institution products and services and are more satisfied overall. In order to encourage the use of e-bills, CheckFree RXP from Fiserv now prompts consumers to sign up to receive an e-bill whenever they add a new biller.



"Experience has shown that e-bill usage is heavily influenced by the promotion of e-bills directly within the online bill payment service," said Litch. "When Fiserv promoted e-bill activation through the addition of a thumbnail image of bills in a previous Feature Pack, activations rose 30 percent. Enabling consumers to easily sign up for e-bills within the process of adding a new biller can remove some of the confusion and barriers to adoption and streamline the activations of e-bills."



In order to make the use of online billing and payment more convenient, users are also able to access 18 months of their payment history online beginning in October 2009.



About Fiserv

Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of information management and electronic commerce systems for the financial services industry, driving innovation that transforms experiences for financial institutions and their customers. Ranked No. 1 on the FinTech 100 survey of top technology partners to the financial services industry, Fiserv celebrates its 25th year in 2009. For more information, visit www.fiserv.com.





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Tuesday, October 27, 2009

Voltage Security Opens End-to-End Encryption to POS Vendors with Zero-cost License

Goal is to Drive Payments Industry Toward

Better Security for Consumers





October 27 -- Palo Alto, CA -PIN Payments News Blog- Voltage Security, Inc. (www.voltage.com), the global leader in end-to-end data protection, today announced an industry-first, global zero-cost licensing program for integration of its end-to-end encryption solution, Voltage SecureData™  with point-of-sale (POS) devices.  The Voltage SecureData Open License Program™ dramatically lowers the barriers to enable the easy integration of encryption with any POS device, electronic cash register (ECR), mobile device or eCommerce Payments platform, protecting credit card data from the point of entry into the payment flow.



Global POS solution provider, Hypercom (NYSE: HYC) also announced today its charter participation in the new open license program. (Please see related press release: Hypercom and Voltage Security Team to Defend Payment Card Data and Merchant Brand Reputation with End-to-End Security.)



“Our goal with this program is to provide the most rapid integration solution across the widest range of POS, ECR and mobile devices as well as eCommerce payment platforms, to support the widest range of merchants at zero-cost to developers,” said Sathvik Krishnamurthy, president and CEO of Voltage Security “By lowering the barrier to implementing Voltage end-to-end encryption, the entire industry will benefit from higher security standards.”

“By joining with Voltage in this new program, Hypercom strengthens its leadership role in providing the highest level of security in the payments industry. Our new solution based on Voltage technology, also announced today, can be quickly and easily implemented to sharply reduce data breaches and compliance costs," said TK Cheung, vice president, global quality and security, Hypercom Corporation.



“Using end-to-end encryption at point-of-sale ensures that cardholder data is fully-protected from the moment it enters the payment stream. As the recent PricewaterhouseCoopers survey on PCI DSS illustrated, the end-to-end encryption approach has the greatest potential to reduce audit scope for merchants,” said Scott Loftesness, founding partner at Glenbrook Partners, former Group Executive at Visa and First Data Corporation,  “By licensing end-to-end encryption technology to POS and ECR manufacturers and eCommerce Payment platform providers, Voltage will ensure that the widest range of merchants will benefit directly with higher security and lower PCI audit costs,” continued Loftesness.



Program Features No Royalties, Support for Online Credit Cards and Mobile Devices



Benefits of the global Voltage SecureData Open License Program include the following:

  • The industry’s most open licensing model: zero-cost licensing model for POS device manufacturers to distribute Voltage SecureData-enabled payment devices. No royalties will be levied for implementation or distribution through POS devices.

  • The broadest applicability: The Voltage SecureData Payments POS SDK is device-agnostic and easily portable to any hardware or software platform, including PIN pads, integrated POS systems, electronic cash registers, mobile devices and “card-not-present” eCommerce environments. Additionally, the Payments POS SDK takes advantage of TRSMs when available.

  • Easiest system to implement: The Voltage SecureData Payments POS SDK has proven ports available to the largest number of platforms, features a small footprint suitable for constrained devices including hand-held and mobile, and has a supported hosted service for device testing.

  • Easiest system to manage: The Voltage SecureData Payments POS SDK seamlessly integrates with Voltage’s simplified, stateless, key management architecture. No key injection is required eliminating labor-intensive processes for key rotation.

  • State-of-the-art key management: Voltage’s Identity-Based Key Encapsulation and Encryption Protocol (IBKEEP) simplifies the transmission of payment card data from POS devices to the merchant or payment processor.

 Joining the Voltage SecureData Open License Program

Qualified participants are invited to join the Voltage SecureData Open License Program and receive the Voltage SecureData Payments POS SDK to begin the technology integration process. Additional licensing information is available at www.voltage.com/developers.



Voltage Joins Secure POS Vendor Alliance (SPVA)

Voltage also announced its membership in the non-profit industry organization, SPVA, Secure POS Vendor Alliance. The SPVA is working with the members of the payments industry to develop an end-to-end security framework and to enhance security elements of payment solutions which protect cardholder information and defend merchants and acquirers against security breaches, while reducing fraud and lowering risk for all electronic payment stakeholders.   The initial charter of the SPVA focuses on standardized implementation of existing security standards, security of the payment device lifecycle and security threat analysis and intelligence.



About Voltage Security

Voltage Security, Inc., an enterprise security company, is an encryption innovator and global leader in end-to-end data protection. Voltage solutions, based on next generation cryptography, provide end-to-end encryption, tokenization, masking and stateless key management for protecting valuable, regulated and sensitive information based on policy. Voltage products enable reduction in audit scope with rapid implementation and the lowest total cost of ownership in the industry through the use of award-winning cryptographic solutions, including Voltage Identity-Based Encryption™ (IBE) and a new breakthrough innovation: Format-Preserving Encryption™ (FPE). Offerings include Voltage SecureMail™, Voltage SecureData™, Voltage SecureFile™ and the Voltage Security Network™ (VSN), a SaaS service for the extended business network.

As a service to the industry and general public, the company maintains the Voltage Data Breach Index and Map which is continuously updated with global data breach information: www.voltage.com/data-breach.  The Company is active in the standards community and is a PCI Security Standards Council Participating Organization and is a member of the Secure POS Vendor Alliance (SPVA). Voltage has also has been issued several patents based upon breakthrough research in mathematics and cryptographic systems. Customers include Global 1000 companies in banking, retail, insurance, energy, healthcare and government. To learn more about Voltage customers and sign up for the customer news letter please visit www.voltage.com/customers.





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