Overview
Facing limited budgets, increased regulation and higher fraud incidence, banks must prioritize scarce investment funds to seize key opportunities in the mobile channel, social media, P2P, reworked offerings for consumers and merchants, data breaches and PCI compliance, and even new solutions for ATMs, PIN and real-time systems. Capturing consumer trust is more important than ever as consumers say their trust in financial institutions has worsened over the past twelve months by a ratio of nine-to-one, according to a nationally-representative November, 2009 online survey of 3,294 individuals.
This webinar addresses changes and impacts of new regulations and technologies, cloud applications, P2P growth, and emerging security threats. These trends are based on the company’s seventh year of quantitative research and surveys of over 500,000 global consumers, business bankers, vendors, and merchants.
Javelin’s senior analysts weigh in on the top 10 trends that will shape banking, payments and security in 2010:
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Regulators force bankers to rethink essential customer value
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Financial systems open up to more third parties
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Tough times call for new methods of prioritizing investments
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P2P to get a growth boost as more individuals transact with one another
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Merchants continue to call for more power, pressuring payments’ providers
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Cloud computing will reinvigorate interest in federated identity solutions
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Mobile banking will drive interest in underlying real-time banking systems
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Data breaches and PCI will drive costs of security higher
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ATM and PIN threats will continue – how must security specialists respond?
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Social webs fall into a security stranglehold
