Payment Processor builds its reputation on outstanding service and technology
TAMPA, Fla.--(BUSINESS WIRE)--Sterling Payment Technologies, http://www.sterlingpayment.com, a national provider of payment technology and services, is celebrating its tenth anniversary this week at its headquarters in Tampa, Florida.
“The transaction relationship that is based on technology is providing a solution, and the merchant is far less likely to switch or move to the competition”
Sterling’s President and CEO, Paul Hunter, says over the past ten years the company has never deviated from its core mission.
"Our mission is to bring advances in payment technology to small, regional and national businesses quickly, affordably and securely," said Hunter. "We believe in making technology a leading reason for sales partners to use our company and merchants to process with Sterling."
That emphasis on technology was unique in the industry when Sterling was started back in 2001. Prior to processing the first merchant, Sterling developed an entire merchant payment data system. All of the points of contact, the customer service representatives, as well as what the merchant saw on the statement or on the web, were developed primarily by Sterling.
Amidst the economic turbulence of the past several years, many technology vendors have disappeared or been acquired by larger corporations. Sterling, however, has remained independent, keeping its focus on technology and developing new proprietary products and services, including gift card, loyalty and rewards programs, and a robust online member portal with up-to-the-minute reports and business tools. Hunter believes great service and differentiation are the keys to Sterling’s ongoing success.
"The transaction relationship that is based on technology is providing a solution, and the merchant is far less likely to switch or move to the competition," he said.
Sterling claims that attrition is reduced by 75 percent when technology is the leading reason why merchants choose processors.
One Sterling product designed to reduce merchant attrition through technology is ExpressLane PLUS, an integrated electronic cash register Sterling developed with the nation’s largest cash register distributor. The affordably priced cash register is turned into a powerful payment solution with the addition of Sterling‘s reporting and communication features, not available in similar cash registers purchased from off the shelf retailers.
Sterling’s merchants also benefit from continuous monitoring of the company’s proprietary risk management systems that provide significant protection for Sterling’s merchants. Sterling also has a proprietary Back End Settlement System that enables Sterling to qualify transactions at the best possible rates and provide unparalleled merchant support.
Sterling Payment Technologies will take part in the upcoming North East Acquirers Association Conference in Mt. Snowe Vermont, January 26 through 27.
About Sterling Payment Technologies - Founded in 2001, Sterling processes payment transactions for all major credit, debit and fleet card networks, including Visa, MasterCard, Discover and American Express. Sterling provides its merchants with a complete range of electronic payment services, including credit, debit, PIN debit, fleet, gift card, rewards and loyalty programs to increase sales and profit, electronic benefits transfer (EBT), check authorization and conversion.
Sterling offers IP, wireless and dial processing, support for more than 150 terminals, POS systems and software applications, quick merchant approval and set-up, no hidden fees, fast and secure web reporting, free 24/7 live multi-lingual customer service and technical support, and the highest security standards in the industry.
Contacts
Sterling Payment Technologies
Jo Miglino, 813-371-8209
Senior Director, Marketing and Creative Media
jo.miglino@sterlingpayment.com
http://www.sterlingpayment.com
Jo Miglino, 813-371-8209
Senior Director, Marketing and Creative Media
jo.miglino@sterlingpayment.com
http://www.sterlingpayment.com
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