Guest Post from PhoneTVInternet.com
Mobile phone technology has made great advances over the last 35 years, so much, in fact, that you’d think we would all be simply delighted with our cell phones. That is not, however, the case. Here are 10 reasons that people are often less than pleased with their mobile phone service.
- Service Contracts. Have you ever actually read a service contract from a cell phone provider? Worse, have you ever tried to change or get out of one without having to sign for another two years or pay a massive penalty? One might think that these companies pay more for lawyers than they do for satellite or tower service time.
- Unwanted Features. On another side of the service contract issue, have you ever tried to obtain only those features and services that you’ll actually use, without having to pay for stuff you neither need nor want? A virtual impossibility.
- Wrong Number Charges. It’s bad enough to have to pay for call time when you make a mistake and enter the wrong number, but having to pay for someone else’s mistake when you’re called unintentionally is adding insult to injury.
- Text Message Charges. Trying to decide how many text messages to pay for on your basic plan is a bit like gambling on the weather. Paying for more than you need is annoying, not paying for enough and receiving a few too many texts from your friend with unlimited service can be a real blow to your bank account.
- Hacker Potential. With the stories that have recently been in the news about people being able to hack into mobile phone accounts to hear and see messages, there is even more reason to be dissatisfied with mobile phone service.
- Dropped Calls and Other Service Interruptions. Have you ever been on an important call while mobile, and lost it when you moved out of the reach of the closest cell tower? Of course you have. In fact, you can be in your own home, and walk too far to the left, or tilt your head the wrong way, and the call is lost. Grr.
- Weather Issues. Regardless of how reliable the technology may be, nature always finds a way to play a trump card. It may be an electrical storm, heck, it may be sunspots, but even in places where the technology normally works well there can be interruptions in service from natural causes.
- Random Glitches. Sometimes, it seems as if your cell phone has a malevolent sense of humor. Just when you get to the one bit of important information on a call, there is a technological burp, and you miss what you wanted to hear. Or, what you are trying to tell the person at the other end gets wiped out in a random digital hiccup and does it several times in a row. Throwing the phone doesn’t help, other than to allow you a moment of satisfaction.
- Technology Advances. Just when you’ve finally become familiar with all the cool stuff that you can do with your mobile communication device, and learned how to make it work for you, some company puts out a new device that does even more! Don’t you sometimes wish that you could stop having to buy new devices and settle into using all the features of the one you already have?
- Inescapability. You just can’t get away from the darn thing, can you? Go somewhere without it and you experience repeated panic attacks, wondering what important calls you might be missing. Leave it behind on purpose, and it stays there in the back of your mind, haunting you like a garage door you’re not sure that you closed as you drove away.
There are other reasons to be unhappy with your mobile phone, but these are the ones most often mentioned in the 27 minutes of internet research that it took to write this article. Think about it a while and you’ll certainly come up with your own. Share them with someone else, though, we’re too annoyed by these to want to spend any more time on the issue.
