Wednesday, July 16, 2008

Interchange, Duopoly's and Politics...Oh My!

As the House Judiciary Committee meets today to consider a mark up of H.R. 5546, the "Credit Card Fair Fee Act of 2008," many credible organizations and regulatory bodies have voiced significant concerns about this legislation.



The Department of Justice (DOJ), in a letter to U.S. Rep. Lamar Smith (R-TX), wrote that the establishment of the three-judge electronic payments panel raises constitutional concerns, that it would harm competition and consumers, and "cannot replicate the flexibility that is found in the free market." Editor's Note: Agreed!



In a letter to U.S. Rep. John Conyers (D-MI), the Pentagon Federal Credit Union shared its concern over the legislation, which it believes would increase costs and decrease card awards programs for its members, while merchants pocket the savings. Further, the letter underscores that "government controls involving the establishment of a very complex pricing regime would in our estimation more advantageously be informed by America's free market system."



I agree, as my take on the subject is simple. Alternative Payments exist for a reason. For example...online retailers can lower their interchange fees by up to 100 basis points by simply switching to an alternative payments system, such as the one offered by HomeATM. The only reason I see for involving a governmental body is when unfair competitive practices preclude a free-market system.



I know the free market is already "riddled" with bullets of regulation, but, nontheless, riddle me this?
As long as payment options such as HomeATM are on the table, why on earth would anyone want our free market system crippled with government regulation?



Nordstrom's Executive VP, Kevin Knight may have said it best when he told the Judiciary Committee in a letter that Nordstrom believes that interchange fees represent "a fair price for the services we receive," adding that "we prefer market competition to regulation."



Editors Note: Call me a PIN Head by I consider Mr. Knight to be a Patriot! (and a man who doesn't go crying to Mommy everytime things don't work out...as it seems the NACS and NRF are doing).
Here's a great(and juicy) story from POLITICO on the subject of today's hearing:




On credit card fees, blame game begins

By: Chris Frates July 15, 2008 04:47 PM EST




The nation’s retailers have found some fresh, sympathetic faces to help them lobby Congress to rein in credit card fees: gas station owners. The small-business people have descended on Capitol Hill to explain how credit card fees tied to skyrocketing gas prices are crushing their profit margins. And while the politically poignant pitch might grab headlines, it’s got one big problem: It’s not true, (according to the financial services industry).



More than a year ago, MasterCard capped its fees and charged only on the first $50 of gas pumped; anything over that was fee-free.



But those savings were not passed along to gas stations or their customers, leaving lobbyists to accuse oil companies of pocketing the difference.



Big Oil has been picking the pockets of their franchisees, blaming Visa and MasterCard for the theft and encouraging their aggrieved small-business owners to visit Capitol Hill with the message that it is the banks, and not Big Oil, that have wronged them,” said a Republican financial services lobbyist.



The American Petroleum Institute said it was not privy to the details of business arrangements among card companies, retailers and suppliers. But the charge did not sit well with merchants. “This has nothing to do with Big Oil. They’re (Visa/MasterCard) trying to deflect the criticism from them to someone they perceive has as bad a public image as they do.



This is about Main Street vs. Wall Street,” said Lyle Beckwith, chief lobbyist for the National Association of Convenience Stores. Gas stations have not seen a cap on the fees, which has prompted Beckwith’s organization to question whether MasterCard even implemented its cap.



In fact, about 40 percent of the nation’s gas stations couldn’t have been cheated by the oil companies, as the financial industry claims, because they aren’t branded franchises. It’s a fight that has both sides blaming industries that everybody loves to hate. The merchants have tried to paint the fees as gouging by greedy credit card companies, which, in turn, have charged oil companies with skimming money from their retailers. It’s a classic Washington story: two major industries fighting over the bottom line.



One thing both sides agree on is that the battle is over far more than the fees paid by gas stations. The charges, called interchange fees, are paid by all retailers each time a customer swipes a Visa card or MasterCard. Merchants are upset because they have no say in how the fees are determined, even though it makes up the bulk of the card processing fees charged by their banks. MasterCard and Visa set the interchange rate to reimburse the customer’s bank for sending payment to the merchant’s bank.



The fee helps cover some of the risk that the customer won’t repay the bank. Neither MasterCard nor Visa profits from the fee, industry officials said. (say again?)



The merchants complain that MasterCard and Visa have a virtual duopoly. To inject competition into the market, retailers are pushing legislation to grant them an antitrust exemption to directly negotiate the interchange rate with the credit card companies. If an agreement is not reached, the parties would submit rules and rates to a three-judge panel to choose the plan that best reflects a competitive market. The financial services industry opposes the move because it would give the nation’s 9 million retailers the power to collude and dictate the interchange fee. Besides, industry lobbyists argue that competition already exists in the market. If the companies set the rate too high, merchants won’t accept their cards. If the rate is set too low, banks won’t offer the cards to their customers. The two constituencies together are a built-in equalizer.



The debate has sparked a huge lobbying campaign marked by Capitol Hill visits and briefings, coalitions and ad campaigns.“You essentially have the entire financial services industry working against these bills,” said Scott Talbott, chief lobbyist for the Financial Services Roundtable, which represents 100 of the nation’s leading financial services firms. Last month, the Roundtable held a briefing for about 50 congressional staffers and flew in executives from banks and credit unions for 33 office visits. When Congress held a hearing on the bill in May, the Roundtable spent about $75,000 on print advertising. The financial services industry argues that the legislation doesn’t require retailers to pass any negotiated savings to consumers.“They want all the wonderful things that come with a vibrant electronic payment system and the millions of customers who see the value in using credit and debit cards, they just don’t want to pay for it,” said Jason Kratovil, a lobbyist for the Independent Community Bankers of America.



A balanced interchange fee is what allows a $100 million community bank to offer the same cards as a behemoth like the $1.7 trillion Bank of America, Kratovil said. If the government steps in to help merchants depress that rate, smaller banks will no longer be able to cover the cost of offering the cards, which means fewer choices for consumers.



But the merchants argue that they’re not asking the government to set prices but to allow them to negotiate. National Retail Federation Senior Vice President Mallory Duncan, chairman of the Merchants Payments Coalition, argued that giving retailers the ability to negotiate a lower fee would allow them to pass along the savings to consumers through lower prices.



The allegation that merchants would pocket the difference is untrue, he said, because retail is “the most competitive industry in America,” with an average after-tax profit margin of 2 percent. Visa and MasterCard “have, for years, had thousands of banks acting as a cartel to set this system up,” Duncan went on. “For them to have to face mano a mano competition sounds like they doth protest too much.”



In fact, by capping their fees on gasoline purchases, Visa and MasterCard have “implicitly acknowledged that their interchange fees are driving up the cost of gas,” he said.“What they haven’t said is that it’s driving up the cost of food, the cost of clothing, the cost of vacation travel, everything else that consumers purchase is being driven up by the cost of these exorbitant credit card fees.”



That argument is wrongheaded, according to Visa spokeswoman Randa Ghnaim. There’s a cost to accepting credit cards just as there is for accepting cash and checks, she said. Industry officials said Visa and MasterCard capped gasoline fees because the companies understand that station owners make only about a dime on each gallon of gas, no matter how much a gallon costs. They hoped the savings from reduced fees would be passed on to consumers. Still, when gas prices rise, so does the amount of risk banks are taking when they loan their customers the money to pay at the pump, said Peter Madigan, executive director of the Electronic Payments Coalition.



© 2008 Capitol News Company, LLC

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Groundbreaking Joint Effort or Careful What You Wish For?

Service Employees International UnionImage via Wikipedia
In a groundbreaking joint effort by the nations fastest growing union and trade associations representing merchants, the Service Employees International Union (SEIU), Food Marketing Institute (FMI), National Association of Convenience Stores (NACS), and the National Grocers Association (N.G.A.) sent a letter to every Member of the House of Representatives today calling on Congress to stop the nations biggest banks and credit card companies from continuing abusive practices which harm American consumers and businesses.

The groups jointly urged Congressional action to pass the Credit Cardholders Bill of Rights Act of 2008 (H.R. 5244), the Credit Card Fair Fee Act (H.R. 5546 and S. 3086), and the Credit Card Interchange Fees Act of 2008 (H.R. 6248).

I know the free market is already riddled with regulation, so riddle me this...As long as options such as HomeATM are on the table, why on earth would anyone want our free market system crippled with government regulation? Nordstrom's Executive VP, Kevin Knight may have said it best when he told the Judiciary Committee in a letter that Nordstrom believes that interchange fees represent "a fair price for the services we receive," adding that "we prefer market competition to
regulation."
John B. Frank, HomeATM PIN Debit Blog, Jul 2008

The biggest banks have put working families and the economy on a rollercoaster -- but regulators arent paying enough attention to make sure it doesnt go off the track, said Stephen Lerner, Director of the SEIU Private Equity Project. Lawmakers and regulators have to act before the fees and bad practices hurting consumers derail the economy altogether.

The abuse of American consumers and businesses by credit card companies and big banks needs to end, said John Motley, Senior Vice President, Government and Public Affairs of FMI. It is time for Congress to Act.

By combining the market power of all of the big banks, the credit card companies have the ability to dictate their terms to everyone, said Lyle Beckwith, Senior Vice President,Government Relations of NACS. They abuse businesses -- large and small -- in just the same ways they abuse individual cardholders. The ever-changing credit card terms and mystery fees hit everyone.

Credit card abuse is incredibly frustrating for our members, said Tom Wenning, Senior Vice President and General Counsel of N.G.A. They see how much money is taken out of their businesses in credit card fees and then they see the high rates and fees they get hit with as individual consumers. The credit card companies hit all of us twice -- and many people dont even know it.

Last year alone, banks made $42 billion in interchange fees. The top 10 banks issued 88 percent of the credit cards and made the vast majority of those fees. The biggest banks in the country have recently come under fire for abusive banking practices such as increasing credit card interest rates, high overdraft and late fees and rising costs of consumer products.

Members of Congress introduced bills that will help protect consumers and retailers from the banks and credit card companies continued abuses. Rep.
Carolyn B. Maloney (D-NY), introduced The Credit Cardholders Bill of Rightson February 7, 2008; Rep. John Conyers (D-MI) and Rep. Chris Cannon (R-UT) introduced the Credit Card Fair Fee Acton March 6, 2008; Sen. Richard Durbin (D-IL) and Sen. Christopher Bond (R-MO) introduced the Senate companion to the Credit Card Fair Fee Acton June 5, 2008; and Rep. Peter Welch introduced the Credit Card Interchange Fees Act of 2008on June 11, 2008.

The text of the letter sent to the House of Representatives follows:

The biggest banks and credit card companies have used the power they wield in the marketplace to push unfair business practices that are costing our members -- retailers and working families -- tens of billions of dollars each year.

The credit card industry has moved steadily over the last several years to impose more burdensome penalties and fees on cardholders -- ratcheting up interest rates as high as 30 percent. At the same time, the industry has dramatically increased credit card interchange fee revenues. All banks charge the same schedule of fees which drives up the costs of nearly everything consumers buy, including necessities such as gasoline and food, and removes the competitive pressure to reduce the fees.

Each year, these banks flood our mailboxes with 9 billion pieces of junk mail promising cheap, easy credit. The banks then make all of us pay for these billions of offers -- without us even knowing it -- by using part of the more than $40 billion they collect annually in interchange fees. These fees are nominally paid between banks but are actually passed on to merchants and, ultimately, to consumers. These fees are tremendously regressive because credit card industry rules make sure they are hidden in the prices of goods and services so that cash shoppers have to pay for them just like premium rewards credit cardholders.

The federal agencies that are responsible for protecting American consumers from the credit card industrys worst abuses have failed to use their authority to stop the anticompetitive and deceptive and unfair practices that have become standard in the industry. It is now time for Congress to step in and begin to restore fairness in the financial marketplace for working families and merchants.

With that in mind, we urge you to support three pieces of legislation that would begin to reform this industry. These are: -- The Credit Cardholders Bill of Rights Act of 2008, H.R. 5244, sponsored by Rep. Carolyn Maloney (D-NY); -- The Credit Card Fair Fee Act of 2008, H.R. 5546, sponsored by Reps. John Conyers (D-MI) and Chris Cannon (R-UT) and S. 3086 sponsored by Senators Durbin (D-IL) and Bond (R-MO); and - The Credit Card Interchange Fees Act of 2008, H.R. 6248, sponsored by Rep. Peter Welch (D-VT).

These pieces of legislation are important steps forward in ending the abusive credit card practices that drain billions of dollars from working families and retailers each year. We urge you to support these bills and quickly pass them.

About the Organizations

SEIU
The Service Employees International Union (SEIU) is the fastest- growing labor union in North America, with 1.9 million members. Together with consumer advocacy organizations nationwide, were working to hold big banks accountable to working families and our communities.

FMI
Food Marketing Institute (FMI) conducts programs in public affairs, food safety, research, education and industry relations on behalf of its 1,500 member companies -- food retailers and wholesalers -- in the United States and around the world. FMI's U.S. members operate approximately 26,000 retail food stores and 14,000 pharmacies. Their combined annual sales volume of $680 billion represents three-quarters of all retail food store sales in the United States. FMI's retail membership is composed of large multi- store chains, regional firms and independent supermarkets. Its international membership includes 200 companies from more than 50 countries. FMI's associate members include the supplier partners of its retail and wholesale members.

NACS
NACS, the association for convenience and petroleum retailing, is an international trade association representing more than 2,200 retail and 1,800 supplier member companies. The U.S. convenience store industry, with over 146,000 stores across the country, posted $577.4 billion in total sales in 2007, with $408.9 billion in motor fuels sales.

N.G.A.
N.G.A. is the national trade association representing the retail and wholesale grocers that comprise the independent sector of the food distribution industry. An independent retailer is a privately owned or controlled food retail company operating a variety of formats. Most independent operators are serviced by wholesale distributors, while others may be partially or fully self- distributing. Some are publicly traded but with controlling shares held by the family and others are employee owned. Independents are the true entrepreneurs of the grocery industry and dedicated to their customers, associates, and communities. N.G.A. members include retail and wholesale grocers, state grocers associations, as well as manufacturers and service suppliers.








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More on "O (nline) Canada"







More than 22 million Canadians will access the Internet regularly in 2008—over two-thirds of the nation's total population. eMarketer estimates that over the next four years user numbers will rise by about 1.5 million annually, passing 25 million in 2012, when penetration will reach almost 73%.

For years, Canada has scored high in many measures of technology and Internet use. For example, the Organization for Economic Cooperation and Development (OECD) placed Canada among the top 12 countries in household PC ownership in 2007, with 76.9% penetration.
Canada also ranked among the top 15 nations in the "networked readiness" of its economy, said the
World Economic Forum and the respected business school INSEAD in 2007. The country scored 5.3 out of a maximum 7.0 (the highest was Denmark, with 5.78).

In early 2008, at least 7.8 million Canadians were going online every day, according to the
Universal McCann Social Media Tracker.

"It is no surprise that Internet use is widespread in Canada," says Karin von Abrams, senior analyst at eMarketer and author of the new report,
Canada Internet: Users and Usage. "The combination of a relatively small population and the country's large size may encourage Canadians to make the most of online communications."

But what about the fact that Canadian online growth rates are slipping? "Overall growth is slowing for Canada's Internet population only because most residents are already online," says Ms. von Abrams.

One aspect of the Canadian online picture is growing faster—much faster.

"Broadband is more prevalent in Canada than in many other countries, including the US," says Ms. von Abrams. "Broadband penetration is also growing more quickly than the online population." About two-thirds of households have broadband in 2008, but three-quarters of Canadian households will benefit from high-speed connections by 2012.

See what the country's maturing online demographics and usage patterns mean for your business, download the new eMarketer report,
Canada Internet: Users and Usage, today.

NRF Has It's Say to House Judiciary Committee

An example of street markets accepting credit ...Image via Wikipedia
WASHINGTON, Jul 16, 2008 (BUSINESS WIRE) -- The National Retail Federation urged the House Judiciary Committee to approve legislation scheduled for a vote today that would require Visa and MasterCard to negotiate over a hidden credit card fee that costs the average family more than $400 a year.

"At a time when Americans are struggling to pay for groceries and to fill the gas tank, doing something about a hidden fee that drives up the cost of basic necessities should be one of Congress' top priorities," NRF Senior Vice President for Government Relations Steve Pfister said. "This legislation is a sensible solution to an escalating problem that's costing consumers more every day."

"In a functional market, one would expect that the cost of accepting credit cards would decrease over time as transaction volumes increase, fraud risks go down and technology improves, but interchange fees continue to skyrocket," Pfister said. "Credit card companies continue to impose these fees on retailers and consumers on a take-it-or-leave-it basis while pretending that they're no different than any other cost of doing business. If they really aren't any different, then they should be subject to fair and open negotiation like any other cost."

The Judiciary Committee is scheduled to consider H.R. 5546, the Credit Card Fair Fee Act of 2008, during a voting session this morning. Sponsored by Chairman John Conyers, D-Mich., and committee member Representative Chris Cannon, R-Utah, the bill would require credit card systems possessing "substantial market power" to negotiate with merchants to reach a voluntary agreement on credit card terms and conditions. If an agreement could not be reached, both sides would be required to submit their final offers to binding arbitration by a panel of antitrust experts appointed by the Department of Justice and Federal Trade Commission.

At issue is credit card "interchange," a non-negotiable fee averaging close to 2 percent that Visa and MasterCard banks charge merchants every time a credit card or signature debit card is used to pay for a transaction. Visa and MasterCard effectively force merchants to pass the fees on to consumers by requiring them to be included in the advertised price of items and making cash discounts difficult. But interchange is largely unknown to most consumers because Visa and MasterCard keep merchants from disclosing it on receipts and don't disclose the fee on monthly statements.

Unlike other vendors who provide services to retailers, Visa and MasterCard refuse to negotiate over the fees regardless of the size of the merchant. NRF has argued that interchange practices violate antitrust law because banks issuing the cards agree to charge the same rates.

According to NRF estimates, the average U.S. family will pay $427 in hidden credit card interchange fees in 2008, up from $378 in 2007.

The amount has nearly tripled from the $159 paid in 2001, the year NRF began tracking interchange.

Total interchange collections are projected at $48 billion this year, up from $42 billion last year and $16.6 billion in 2001.

The National Retail Federation is the world's largest retail trade association, with membership that comprises all retail formats and channels of distribution including department, specialty, discount, catalog, Internet, independent stores, chain restaurants, drug stores and grocery stores as well as the industry's key trading partners of retail goods and services. NRF represents an industry with more than 1.6 million U.S. retail companies, more than 25 million employees - about one in five American workers - and 2007 sales of $4.5 trillion. As the industry umbrella group, NRF also represents over 100 state, national and international retail associations.
www.nrf.com

SOURCE: National Retail Federation National Retail Federation

J. Craig Shearman, 202-626-8134
shearmanc@nrf.com



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Airlines Choose Boarding Pass System from Sojern

Editor's Note: I am posting this release because it relates to the airlines industry, whom HomeATM is working with via Universal Air Travel Plan (UATP) and others. The boarding pass with destination content and offers (see graphic below/right) looks great, but before someone gets a boarding pass, they've got to pay for their ticket.

By reducing Interchange Fees by up to 100 basis points with our proprietary Internet PIN Debit / Credit platform, HomeATM can save individual airlines millions annually. For more information, feel free to send your request to: info@homeatm.net


Here's the press release on the announcement from BusinessWire.


Six Major Airlines Announce Plans to Launch Exciting Free Service to Enhance Passenger Experience

NEW YORK--(BUSINESS WIRE)--The six major network carriers (American Airlines, Continental Airlines, Delta Air Lines, Northwest Airlines, United Airlines and US Airways) today announced their participation in a new, independently-owned company that will provide exciting new destination content and offers to their passengers via the online and printed boarding passes obtained from the airline’s online check-in process.

The new company, Sojern, Inc., will be the first to provide valuable information to airline passengers who utilize the airline’s existing and convenient web check-in to get their boarding passes.

The launch of the new service will begin on July 15, 2008 with Delta Air Lines, and the first passengers to receive the content will be those booked on flights to Las Vegas. Shortly after the initial launch, Delta will provide the service to all domestic destinations. “With millions of our passengers checking in online at delta.com each year, the boarding pass becomes an increasingly valuable tool for sharing relevant, timely offers and destination-specific content with our customers before they travel," said Marc Ferguson, general manager of Global Partnerships for Delta. “At Delta, we are always looking for innovative, new opportunities to provide added benefits to our customers, and this customized data from Sojern does exactly that."

The other airline partners will roll-out the service to their domestic passengers later this year with specific timing reflective of their internal project priorities. However, all of the partners are very enthusiastic about the new offering.

“Our focus group research has continually shown that passengers love the concept and praise the airlines for providing this innovative offering,” said Gordon Whitten, the founder of Sojern and former Ernst and Young Midwest Technology Entrepreneur of the Year. “And, since the airlines connect to millions of high income travelers about to embark on a trip, advertisers are also clamoring to get involved. It is truly a win for passengers, a win for advertisers, and a win for airlines.”

“We always focus on providing greater convenience and value to our customers, and this is a natural extension of that effort,” said Bella Goren, Senior Vice President of Customer Relationship Marketing and Reservations at American Airlines. “The capabilities of Sojern will enhance our customers’ travel experiences, and we are very pleased to pursue this opportunity.”

The airlines will continue to operate and develop their respective websites independently, including online check-in. Additional quality content will be provided directly on the boarding passes by Sojern using its patent-pending proprietary technology. "Continental is pleased to be working with Sojern to provide valuable content and offers to our customers via our online boarding passes. This relationship will provide our customers with a new product they will appreciate and value, and will generate ancillary revenue for Continental," said Mark Bergsrud, Continental's senior vice president marketing programs and distribution. "The Sojern team has a great deal of expertise in the advertising space and is the right partner for our industry-leading online check-in products."

Sojern will be the exclusive third-party provider of content on the airline’s online boarding passes. "With nearly 40% of our customers using nwa.com to check-in, Northwest is pleased to extend customized offers and deals tailored to customers depending on their destination and other characteristics," said Al Lenza, VP, Distribution and E-commerce. "We are excited to work with Sojern on this multi-airline venture."

The custom tailored content will help passengers plan for the unpredictable and the delectable by providing weather forecasts for the duration of their trip and by helping them locate cuisine choices that fit their budget and lifestyle. In addition, Sojern will provide timely content about events that are happening in destination cities across the nation and customized offers to passengers by working with a wide variety of advertisers who aspire to reach the quality demographics represented by airline passengers. “At US Airways we are always seeking solutions that provide both unique customer benefits as well as new revenue opportunities,” said Travis Christ, US Airways’ Vice President, Sales and Marketing. “Sojern has found the right formula and we’re looking forward to adding another great feature to usairways.com.”

The airlines have been very successful attracting partners for their frequent flyer mileage programs and they expect to be able to attract more quality relationships, in the markets they serve, with local companies who wish to provide offers to the airline passengers. “This agreement is consistent with the work that we are doing to offer our customers a more customized travel experience, and we look forward to this exciting opportunity with Sojern,” said Dennis Cary, senior vice president, Marketing, United Airlines.

Sojern is funded by two leading Silicon Valley venture capital firms, Norwest Venture Partners and Trident Capital, both with a history of successful travel and advertising technology investments. Their first round investment in Sojern was $16M. Additionally, Sojern has assembled a board of directors comprised of industry experts, including Jeffrey Katz, Founding CEO and former Chairman of Orbitz. “Airlines have again come together to provide a convenient service to their customers,” said Katz. “It’s similar to how Orbitz and Hotwire were formed, only this time the company will be in the heart of the booming online advertising industry.” In addition to their participation, each airline will own an equity stake in Sojern.

Advertisers are enthused about gaining unparalleled access to a highly sought after travel audience. Crocs, Inc., well-known for the lightweight and comfortable shoes that many travelers have come to enjoy, has signed up as a charter advertiser with Sojern. “We are excited to be one of the first advertisers to leverage this new medium,” said Edward Wunsch, Director of Marketing at Crocs, Inc. “We are confident that the passenger experience will be remarkable and will reflect positively on our brand to millions of people in our ideal demographic.”

For a more detailed demo of the new boarding pass, please visit:
www.sojern.com/demo.

About Sojern, Inc.
Sojern, Inc. is an Omaha-based organization that is partnering with the airline and advertising industries to enhance the travel experience by providing destination specific information and offers via the boarding passes that travelers obtain through the airline’s web check-in process. Since its founding in September 2007, Sojern has secured partnerships with leading U.S. airlines including American Airlines, Continental Airlines, Delta Air Lines, Northwest Airlines, United Airlines and US Airways. The company is funded by Norwest Venture Partners and Trident Capital. Sojern’s patents are currently pending. For more information please visit
www.sojern.com.

About Norwest Venture Partners
Norwest Venture Partners (NVP) is a global venture capital firm that has actively partnered with entrepreneurs to build great businesses for more than 45 years. NVP focuses on investments in information technology including: software, services, enterprise and communications systems, semiconductor/components and Internet, media and consumer. The firm currently manages more than $2.5 billion in venture capital out of its office in Palo Alto, California. Managing Partner Promod Haque has been ranked as a top dealmaker on the annual Forbes Midas List for the past six years. In 2004, Forbes named him as the #1 venture capitalist worldwide based on performance over the last decade. For more information, visit the firm’s website at
www.nvp.com.

About Trident Capital
Trident Capital is a leading venture capital and private equity firm with over $1.5 billion of capital under management, including $400 million raised in its most recent fund, Trident Capital Fund VI. Trident focuses on investments in the business services, information services, software sectors, Internet and Cleantech across a variety of industries. Within its sector focus, Trident invests across multiple stages, including traditional venture capital investing as well as investments in micro-cap public companies, buyouts and consolidation platforms. The firm has made over 120 investments since inception. Trident has investment offices in Palo Alto, Calif. and Westport, Conn. For more information, visit the firm’s website at
www.tridentcap.com.

Contacts
Sojern, Inc. Susan Booth, 402-996-2027
Susan.booth@sojern.com

Tuesday, July 15, 2008

Priceless! $1.8 Billion Settlement May Be Tax Deductible!

I saw this article at CFO.com and while I normally find accounting articles boring and non-applicable to my interests, this one struck a chord. In fact, I found the article to be "almost" unbelievable - or at the very least "way eyebrow lifting".

So I thought I'd share it. The gist of the article is that MasterCard may be able to write off it's recent $1.8 Billion dollar settlement with American Express.

If MasterCard can, in fact, write off their recent $1.8 Billion dollar settlement with American Express, it certainly makes a mockery of the whole purpose of the DOJ antitrust laws.

When I first thought about it, I also ventured a guess that American Express wouldn't have had to pay taxes on their $1.8 Billion monetary gain. My reasoning was that the settlement was made in response to a lawsuit, and monies awarded as damages are not normally taxable. But monies weren't awarded, as it was a settlement and as this article points out, damages received in lieu of profits are treated as ordinary income.

Screw with Wal Mart: $1.0 Billion
Screw with American Express: $1.8 Billion
Screw with Discover: $3.0 Billion?

IPO to Cover Cost of Damages: Priceless!
Write the Whole Thing Off? Unbelievable!

Here's the article from CFO.com:

Priceless? Is MasterCards's Settlement Deductible?
The four-year court battle between MasterCard and Amex is over, but will the antitrust allegations nix MasterCard's tax break?

Robert Willens, CFO.com USJuly 15, 2008


After a four-year court battle, MasterCard Inc. announced on June 25, that it had reached an agreement to settle its outstanding litigation with American Express. The lawsuit, filed in federal court in 2004, alleged that MasterCard, Visa, and some of their member banks blocked Amex from the bank-issued card business in the United States.

The settlement calls for 12 quarterly payments by MasterCard, beginning in the third quarter of 2008, each of $150 million. The payments are contingent on the performance of Amex's U.S. Global Network Services business. According to the MasterCard press statement, "On a tax-affected net present value basis, the settlement payments are estimated to be, in the aggregate, approximately $1 billion. MasterCard will take a charge for the settlement in the current quarter. The maximum nominal amount of the settlement is $1.8 billion"

There is a question, however, as to whether MasterCard is entitled to a tax deductible for the payments it makes; and if so, when will the deduction arise? Although there is limited information with which to work, we believe we can come up with an accurate assessment of the issues.

Ordinary and Necessary Business Expenses

Regarding whether the settlement payouts are taxable,
Section 162 of the Internal Revenue Code says that in carrying on any trade or business, a deduction is allowed for all of the ordinary and necessary expenses paid or incurred during the taxable year. There is no "moral" component to this rule. Indeed, a 1980 IRS ruling ( Revenue Rule 80-211, 1980-2 C.B. 57) provides an example of a corporation that deducts a payment identified as punitive damages as an ordinary and necessary business expense.

The ruling explains that the corporation's obligation to make the payment arose out of a civil lawsuit. In the suit, the company, called Chi Corp for this purpose, was sued by Upsilon Inc. for both breach of contract and fraud in connection with the "ordinary conduct" of its business activities. Judgment was rendered against Chi by the court in which the lawsuit had been filed.

The ruling concludes that payment of the judgment by Chi — including those amounts identified as punitive damages — is an ordinary and necessary "cost of doing business", and is therefore, deductible for federal income tax purposes. The ruling notes that both the courts and the IRS recognize that payments made in settlement of lawsuits are deductible if the acts which gave rise to the litigation were performed in the ordinary conduct of the taxpayer's business.

However, there is a caveat. When Section 162 was amended by the Tax Reform Act of 1969, Congress included a list of expenditures for which a deduction would be disallowed. That list was intended to be "all-inclusive," and not merely illustrative. Therefore, if the settlement payout relates to an activity not specifically enumerated in Section 162(c) — and the limitations set forth in other parts of Section 162 are not implicated — the outlays ought to be tax-deductible regardless of the fact that they stem from an activity which offends the sensibilities of most observers.

In the current case, we know that the settlement announced by MasterCards pertains to litigation which alleged violations of certain anti-trust provisions. Accordingly, it is possible that Section 162(g) might limit MasterCard's deduction for the settlement amounts. That section applies in cases in which: there is a criminal proceeding; the taxpayer is convicted of a violation of the antitrust laws; or the plea of guilty or nolo contendre to an indictment or information charging such a violation is entered or accepted in the proceeding.

In fact, under
Section 4 of the Clayton Act such violations disallow deductions for two-thirds of amounts paid or incurred on any judgment for damages entered against the taxpayer. Deductions are also disallowed for settlement of any action brought under the Clayton Act on account of such violation.

But that doesn't appear to be the case with MasterCard. The tax status of the payments has not been judged to be adversely affected by the provisions of Section 162(g). The fact that the discounted and "tax affected" settlement amount ($1 billion) represents only 55 percent of the gross settlement amount ($1.8 billion) suggests that MasterCard will be taking a tax deduction — under the authority of Revenue Ruling 80-211— for the full amount, not merely one-third thereof, of the payment.

Timing of Deductions

Under the accrual method of accounting, a liability is incurred, and generally taken into account for federal income tax purposes, in the taxable year when: (1) all events have occurred that establish the fact of the liability; (2) the amount of the liability can be determined with "reasonable accuracy"; and (3) so-called "economic performance" has occurred. This rule is known as the "all events" test. (See
Regulation Section 1.461-1(a)(2).)

In the MasterCard case, the first two conditions of the all events test are each satisfied in 2008. And pending the evaluation of the economic performance condition, the amount to be paid out by MasterCard over the period of the agreement would be deductible in 2008. However, in our view, the economic performance prong of the test will defer MasterCard's deduction.

To be sure, the economic performance of some liabilities occurs only when payment is made to the person to whom the liability is owed. For example, the rule applies to any workers' compensation act, or arises out of any tort, breach of contract, or violation of law. That includes a liability arising out of the settlement of a dispute in which such a tort, breach of contract, or violation, respectively, is merely alleged. (See
Reg. Sec. 1.461-4(g)(2).)

It appears that the liability incurred by MasterCard in connection with the Amex settlement fits this description. That means it is likely that MasterCard's tax deductions related to the Amex payments will only arise in the years in which the payments are actually made. The fact that the charge will, for financial accounting purposes, be taken in 2008 has no bearing on the tax consequences of the settlement. For that purpose, under the all events test, the tax deductions should be available only as and when the payments are actually remitted to A.*

Contributor Robert Willens, founder and principal of
Robert Willens LLC, writes a weekly tax column for CFO.com.

*There is little doubt that the payments will be accounted for as ordinary income by American Express. Under the "origin of the claim" rule, it is well-settled that damages received in lieu of "lost profits" are taxed. In the MasterCard case, the amounts to be derived from the settlement might have to be taken into account in the year 2008, in which the settlement terms are hammered out. Under the accrual method, income can be included in gross income when (1) all the events have occurred which fix the right to receive such income, and (2) the amount can be determined with reasonable accuracy. (See
Regulation Section 1.451-1(a).)

There is not, as there is on the deduction side, an economic performance prong that must be satisfied for the accrual of income to take place. Accordingly, even though MasterCard's deductions will likely be spread out over the period in which it makes the payments to Amex, the latter may well be required to account for the gross settlement amount in the taxable year in which the settlement agreement is entered into.
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Friday, July 11, 2008

O (nline) Canada

Canada ranks number one worldwide in online banking adoption, according to ComScore’s survey of 37 countries. In April 2008, 67.1 percent of Canadian Internet users banked online, compared to 49.5 percent in the UK, 44.4 percent in the U.S. and 41.7 percent in Australia.

Of the nearly 24 million Canadian Internet users, 15.5 million visited a banking Website in April 2008.

Canadians aged 45-54 were the most frequent users of online banking in April 2008, ComScore says. The reason is because this age group often has to deal with financial challenges such as retirement planning and paying for their children’s university education.

ComScore says it sees the greatest potential for growth among light users of online banking services. “These users represent an opportune target for banks seeking new customers,” the US-based Internet usage measurement firm says.

Banks could use incentive offers to entice light users of online banking to switch brands. By comparison, heavier users of online banking are likely to be more committed and loyal to their banks, ComScore says
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Latin America eCommerce to Surpass $16 Billion This Year

Retail e-commerce in Latin America, including travel and tourism, rose to nearly $11 billion in 2007, up from about $5 billion in 2005 and $7.78 billion in 2006, and is expected to surpass $16 billion this year and reach nearly $30 billion by 2010, Visa Inc. says in a new study, “B2C Electronic Commerce in Latin America and the Caribbean: Beating All Odds.”

The study, using figures from America Economia Intelligence, notes that Brazil was the largest retail e-commerce market last year with $4.9 billion in online sales, followed by Mexico, $1.38 billion. Venezuela showed the sharpest growth last year, with retail e-commerce sales rising 68% to $821 million from $490 million in 2006.

Following are the retail e-commerce sales figures for leading Latin American markets, with sales in millions of dollars for 2007, 2006 and the percent change:

Brazil, 4,899; 3,541; 38%
Mexico, 1,377; 868; 59%
Venezuela, 821; 490; 68%
Caribbean (except Puerto Rico), 818; 585; 45%
Argentina, 739; 619; 19%
Chile, 687; 472; 46%
Central America, 499; 360; 39%
Puerto Rico, 445; 384; 16%
Peru, 218; 145; 50%
Columbia, 201; 175; 15%
Others, 203; 165; 23%

Although the study doesn’t break out e-commerce sales by product category, it includes aggregated responses from consumers regarding which categories they shop online. Following are the categories cited by consumers, with the percentage of consumers saying they shop each category:

Books, music, movies, 21.4%
Tourism and travel, 16.9%
Electronics, 13.9%
Software, 12.3%
Appliances, 9.1%
Services, 7.7%
Flowers, gifts, 6.7%
Food, 4.3%
Games, 3.1%
Spare parts, 2.8%
Furniture, 1.8%



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Breaking News: IndyMac Closed by OTS

I know this has nothing to do with either PIN Debit, HomeATM or eCommerce, but nonetheless, I found this "financial industry news" to be worthy of being posted on the blog.

I thought the worst was over with Bear Stearns. Is Freddie next? Fannie? They say they have "plenty of cash" Last time I heard that very same line it came out of the laste Bear Stearns CEO's mouth. I certainly hope this is the last of it. Here's the story:

OTS Blames Schumer for Thrift Failure American Banker Jul 11 Free with Registration
Collapse is one of costliest of all time

Regulators took over $32 billion-asset Indymac late Friday, the largest thrift failure in history and the second largest collapse of any insured institution. Here's the press release from the OTS:

OTS Closes IndyMac Bank and Transfers Operations to FDIC

Washington, D.C. — The Office of Thrift Supervision (OTS) today closed the $32 billion IndyMac Bank, headquartered in Pasadena, California, and transferred operations to the Federal Deposit Insurance Corporation (FDIC).

A successor institution, IndyMac Federal Bank, FSB, will open for business on Monday and be run by the FDIC. Depositors will have no access to banking services online and by telephone this weekend, but will continue to have access to their funds this weekend by ATM, through other debit card transactions and by writing checks. Online banking and phone banking services will be available again on Monday. The OTS has determined that the current institution, IndyMac Bank, is unlikely to be able to meet continued depositors’ demands in the normal course of business and is therefore in an unsafe and unsound condition.

The immediate cause of the closing was a deposit run that began and continued after the public release of a June 26 letter to the OTS and the FDIC from Senator Charles Schumer of New York. The letter expressed concerns about IndyMac’s viability. In the following 11 business days, depositors withdrew more than $1.3 billion from their accounts. "This institution failed today due to a liquidity crisis," OTS Director John Reich said. "Although this institution was already in distress, I am troubled by any interference in the regulatory process."

IndyMac is the largest OTS-regulated thrift ever to fail and, according to FDIC data, the second largest financial institution to close in U.S. history.


IndyMac had been in a precarious financial situation that was caused, in part, by an unprecedented stress in the residential real estate market, combined with the evaporation of the non-agency secondary mortgage market in August of 2007. The OTS had significant concerns with the bank’s funding strategy, had directed appropriate changes and was finalizing a new set of enforcement actions to address its numerous problems.

As a result of an OTS examination that began in January 2008, the OTS deemed IndyMac to be in troubled condition. An overwhelming majority of problem institutions are able to
successfully modify their operations and business plans, work closely with their regulator and eventually return to a healthy condition.

IndyMac had reacted to market conditions and OTS concerns in November 2007 by changing its operations and business plan to build a foundation for recovery. IndyMac was actively seeking to arrange a significant capital infusion or find a buyer. The recent release of the senator’s letter undermined the public confidence essential for a financial institution and took away the time IndyMac needed to pursue a recovery.

With no viable alternatives and insufficient liquidity, IndyMac was placed into receivership. The OTS has appointed the FDIC as conservator of the newly chartered successor institution and will transfer most of the assets and liabilities of IndyMac to the new thrift. IndyMac specialized in making and selling so-called Alt-A mortgage loans, a category of loans to consumers more credit worthy than subprime borrowers but typically without the complete documentation of income or assets necessary to receive a prime-rate loan.

Depositors’ accounts at IndyMac are insured by the FDIC’s Deposit Insurance Fund up to the statutory limits. Customer questions regarding the institution, including questions about federal deposit insurance coverage, should be directed to the FDIC at 1 (866) 806-5919. This toll-free number will be available during the following hours:


Friday, July 11 – 3:00 to 9:00 p.m., PDT
Saturday, July 12 – 8:00 a.m. to 8:00 p.m., PDT
Sunday, July 13 – 8:00 a.m. to 6:00 p.m., PDT
Thereafter: 8:00 a.m. to 8:00 p.m., PDT

First Data, Frontier Airlines Have Much Better Approach This Time

Well, if I do say so myself here's one "Jim Dandy" of a turnaround...now it's First Data to the Rescue! Back in April, Frontier Airlines blamed First Data for it's bankruptcy petition on account of how First Data announced it would withhold 100% of Frontiers credit card receipts starting May 1st, earlier this year. (See the post entitled: Mayday! MayDay! MayDay! of which there is a link below)

Today I read that First Data has now decided to provide Frontier with 100% of it's credit card revenue. In addition, Frontier Airlines will get an infusion of funds from an agreement struck with First Data Corp of Greenwood Village, according to court documents filed on Wednesday.

Good for you First Data! And congrats...you've earned you're wings!


If' you'll pardon a few of my pun(z) which I have flying around here, this sounds like the kind of approach that avoids a vicious crash landing for Frontier. Helping always seems to result in happy landings for all involved.

Besides...It is also a much better branding and exponentially better "PR strategy" as well. It almost seems as if there was the old FD and now we have the new "improved" FD. (Along with their change of heart I had to ponder the coincidental timing of the release of their new logo. (also much nicer!)

Payments News reports that Denver-based Frontier, which is operating under Chapter 11 bankruptcy protection, has reached an amended agreement with First Data, its credit-card processor, and is asking the presiding judge for approval. Frontier, and subsidiary Lynx Airlines, filed Chapter 11 in New York in April after First Data told the airline it planned to increase the revenue held in reserve until Frontier customers completed their flights, a credit-risk-mitigation technique commonly called "holdback."

The effect, according to a motion filed with the court by Frontier, will be an "immediate incremental liquidity." According to BizJournals "In exchange for passing the funds on to Frontier, First Data will have a lien on some of Frontier's ground service equipment."

Like the majority of airlines, Frontier and Lynx get most of their revenue from credit card receipts, according to court papers. MasterCard and Visa brought in 70 percent of Frontier's $1.35 billion in revenue during the 12 months ended March 31. Since I was rather hard on First Data (or they on themselves) I thought I'd show their "softer" side with this followup to my previous posts on the subject.



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Chinese internet users "huge potential e-commerce market"

Chinese internet users spend about 570 million hours online per day, making the country a huge potential market for e-commerce, the Boston Consulting Group (BCG) said in a report released in Beijing on Wednesday.
BCG calculated the number by assuming that 210 million-plus internet users went online for 2.7 hours per day on average last year. "China has a large number of mobile and internet users.

However, the penetration rate is still low," David Michael, BCG's Greater China head, said.In 2007, the report said 615 million Chinese, or 47 percent of the population, used digital devices such as mobile phones and personal computers. In 2015, the figure was estimated to reach 1.2 billion, or more than 87 percent, the report said. The market scale of the digital service and equipment market stood at 580 billion yuan ($84 billion) in 2007.
It was expected to triple to 1.8 trillion yuan in 2015.Eight years from now, online advertising was expected to surge eight times to reach 85 billion yuan, the report said. "We can't estimate what percentage online advertising will account for in the whole advertising industry, but now it takes only a small portion and so does online advertising revenue.
Our estimate is conservative," BCG's managing director, Michael Meyer, said.Chinese internet users' habits differed from those of Westerners, he said. "Chinese use online chats and text messages much more than Western people, who use e-mail as their major means of online communication."Yet only 28 percent of Chinese were willing to shop online, compared with 71 percent in the United States. Most Chinese consumers were reluctant to shop online, as they were concerned about product quality, vendors' reliability and the possible loss of personal information. The survey also found that only a small number of people would "definitely" shop online in the next two to three years, while the majority said they "might" do so.
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Internet to Account for 50% of Retail by Year of Hindsight?

According to UK eCommerce Trade Association, Interactive Media in Retail Group, internet sales growth is strong through the the year 2020... Javelin says 30%, so let's go with 40% for now until we can look back with "2020" Hindsight.



The web will account for 50% of retail sales—including tickets and travel—and influence another 40% by 2020, James Roper, chief executive of UK e-commerce trade association Interactive Media in Retail Group, told attendees today at The Future of Retail conference in London.



While e-commerce has been growing at a 50% rate in the UK in recent years, that has slowed to 30% in the last two months as the economy weakened. Roper noted that package delivery companies are reporting only about a 5% increase in deliveries, and attributes that difference with e-commerce growth in part to consumers ordering online for in-store pickup, a service more UK retailers are offering. “It’s a very exciting and dynamic time,” Roper said.



At the very same conference, Javelin predicted Internet Retail would be 30% by 2020 (but excluded travel and ticketing).  Here's some information presented by Javelin Strategy and Research:



Annual online spending per broadband household is expected to grow from EUR 1,298 today in the UK to EUR 2,840 by 2012, data indicates. Germany is expected to register a growth from EUR 694 in 2008 to EUR 1,222 in 2012, while France from EUR 663 to EUR 1,167.



5.4 percent of UK retail sales occur online today, but the figures are expected to reach 12.6 percent by 2012 and 30 percent by 2020. The figures exclude ticketing and travel.



UK retail chains are ahead of those in other European countries when it comes to embracing e-commerce. The UK is also one of the leaders among major European countries in terms of broadband penetration, at 57 percent of households, compared with 50 percent in Germany, 45 percent in France and 39 percent in Spain. The Netherlands tops the list with 67 percent.



However on a world scale, South Korea is the leader with broadband internet in 92.7 percent of all households. Data was presented by Tony Stockil, CEO of UK consultancy Javelin Group at The Future of Retail conference in London.



For your amusement, I have included American Express' "Hindsight is 20/20 video starring Superman and Jerry Seinfeld.  (although many think so, no they are not one and the same as this video clearly shows.)






HomeATM Has Powerful Potential!

Here's an interesting release from Gemalto regarding the success of their "PINsentry" device in the U.K.

I consider this to be a very strong "Proof Of Concept" as one may easily draw a direct analogy between the PINsentry device and HomeATM's Wedgie. Both are peripheral devices and uptake seems to be going much better (30% better) than projections, with over 1 million devices being used by Barclay's bank customers for online banking.

While a sentry stands guard, HomeATM's device puts a "wedge" between the fraudster and the consumer. Either way, the PINsentry device experienced ZERO FRAUD according to Gemalto's press release:

Define Wedge:

1. "something solid that is usable as an inclined plane that can be pushed between two things to separate them...(as in "consumers and fraudsters"!) And to think that all those years leading up to my experience with HomeATM, I had thought a Wedgie was something to do with pulling someone else's underwear up to their ears from behind!

2. A wedge decodes "read" data (i.e. bar codes, credit cards) and communicates that information through a keyboard port on a computer. The keyboard plugs into the wedge and the wedge device plugs into the computer where the keyboard was. Sophisticated wedges can accept a few different peripheral devices. I think the second definition was the basis for the name, but anyway...here's the press release:

Gemalto has announced that over one million Barclays Bank customers in the UK are using its cryptographic smart card reader, called PINsentry by Barclays, to provide stronger authentication for online banking.

Here's their release:

According to Gemalto, "the bank started deploying its strong authentication program in July 2007 and not one PINsentry online customer has suffered fraud since then. User feedback has proven extremely positive and Barclays observed that customer acceptance was higher than anticipated by 30 percent.

Editor's Note: ONE MILLION in ONE YEAR with ONE bank...with 30% higher adoption rates than anticipated... and ZERO FRAUD! ..."thanks for the pilot!" This data should eradicate any hesitancy as to whether consumers would adopt a peripheral to enhance their private data and security.

"With PINsentry, not only do Barclays customers easily generate one-time passwords to authenticate themselves at login, but they also use it to sign transactions, which provides a much higher level of security than just authentication using static credentials. All that they need to do is insert their usual chip-enabled bankcard into the PINsentry reader from Gemalto and type in their card Personal Identification Number (PIN) code. They carry the devices with them and can perform these secure online transactions from any personal computer.

PINsentry is convenient and remarkably easy to use, as evidenced by a recent Barclays usability study undertaken by Foviance, the digital customer experience consultancy. As part of the program, Barclays is now offering additional services to its online customers. The maximum amount for personal online transactions has risen from an initial £1,000 to £10,000 and plans are in place to offer international payment for the purpose of funds transfer worldwide in the near future.

Introduction of these new services demonstrates the high level of trust Barclays places in the system. “Our goal was to provide our online customers with an easy-to-use, highly secure product to protect them against fraud,” commented Sean Gilchrist, digital banking director, Barclays.

“Adoption of the PINsentry reader by one million cardholders in one year is a clear demonstration that we made the right choice.” "Making personal digital interactions more secure and enjoyable is second nature to Gemalto,” added Jacques Seneca, president of the security business unit at Gemalto. “The success of the deployment of our strong authentication and signature solution at Barclays rewards the effort we are putting forth in making life easier for online customers.”




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Most Brits Shop Online

Direct Traffic Media, UK -
Microsoft Live SearchMicrosoft's new Live Search CashBack program originators will be happy to hear that 72 per cent of respondents have turned to e-commerce to look for particular items...
Editors Note: With gas at $9 per gallon in the U.K., I'd be willing to bet that most of them purchase online as well and the trend is not going to be limited to the U.K.Click here to read the story from Direct Traffic Media
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