Credit cards, debit cards and gift cards are due to face tighter regulations in the coming months thanks to a new credit-card law signed by President Barack Obama, but one piece of plastic is flying under the regulatory radar.
Prepaid reloadable cards, payment cards that aren’t tethered to a traditional bank account, won’t get the same regulatory scrutiny under the recently enacted Credit Card Act of 2009.
Between 2003 and 2007, prepaid transactions jumped from less than $5 billion a year to somewhere between $39 billion and $113 billion, according to industry estimates
Consumer advocates want to change that. They are urging the Federal Reserve to strengthen guidelines affecting prepaid cards from companies such as Wal-Mart Stores Inc., Green Dot Corp., NetSpend Corp. and H&R Block Inc. while the Obama administration’s focus remains concentrated on regulating the credit-card and banking industries.
Unlike credit cards, prepaid reloadable cards aren’t covered by the federal statutes that protect credit-card holders from fraud or limit their losses when cards are lost or stolen. Though many prepaid card companies do offer some consumer protections, they do so voluntarily.
Though the new credit-card laws don’t oblige the Fed to weigh in on prepaid cards, it could choose to issue regulations. The Fed added consumer protections to payroll cards in July 2007, for example.
Michelle Megna, from InternetNews.com writes that the sour economy has resulted in a boom for eCoupons which have eClipsed last years numbers already...
E-Coupon Use Growing at Rapid Clip
A whole new demographic is digging digital coupons, spurring huge growth in the online coupon category. By Michelle Megna:
Online coupon sites saw strong growth for the month of May, signaling a trend being spurred on both by the recession as well as by the "modern" digital coupon demographic.
The coupon category posted a particularly strong month, surging 19 percent to 34.7 million visitors to lead as the top-gaining category in May, according to a comScore (NASDAQ: SCOR) study released today researching traffic at the top 50 Web properties.
Coupons Inc., which includes Coupons.com, captured the top position in the category with more than 15 million visitors, a gain of 85 percent from the previous month. Eversave.com ranked second with 3.8 million visitors, followed by RetailMeNot.com with 3.5 million visitors.
The news comes at a time when online coupon use is experiencing unprecedented growth, as a new generation of bargain hunters -- those who do not subscribe to newspapers or clip physical coupons -- turn to the Internet for the convenience and vast selection realized by the digital format.
Coupons.com just announced that in five months, the savings printed on its digital coupon network in 2009 surpassed the $313 million in value printed for all of 2008. In 2009, the value of savings printed increased 212 percent compared to the same period last year, according to the company...
Vitacost.com Expands Payment Option Offerings with eBillme
Online retailer is the latest to join the eBillme family of merchants, offering secure cash checkout.
eBillme(TM), the payment option that enables consumers and small businesses to use online banking to pay now and pay securely with available funds from their checking or savings accounts, welcomes Vitacost.com as the latest online retailer to offer shoppers the debt-free checkout option on their site. Now Vitacost customers have access to a new way to pay without credit, fees, or interest.
Vitacost.com is the Internet's leading retailer of vitamins, nutritional supplements, herbs, natural health, beauty, and organic products, offering shoppers wholesale prices on over 22,000 products from over 900 premium brands. Consumers of natural health products can save up to 80 percent off suggested retail price. "Our customers value the quality of our products, our service, and our everyday low prices," says Ira Kerker, CEO of Vitacost. "eBillme helps us reach more consumers by offering our shoppers a secure way to pay for their purchases without credit. We are excited to be able to bring this new method of payment to our customers, and look forward to working with eBillme to meet our customers' needs for a cash checkout option."
"Vitacost helps consumers Live Longer and Save Money," says Marwan Forzley, President and CEO of eBillme. "We are thrilled to be a part of their site and to offer our debt-free payment option that helps consumers better manage their spending habits during this recession. eBillme meets the consumer need for a debt-free checkout option without any fees or interest, and with more security and protection. We continue to help online retailers attract customers and sales with secure cash checkout."
eBillme is easy to use. When shoppers choose the option at checkout, their order is confirmed with an eBill sent to their e-mail address. Consumers simply pay the eBill through their online checking or savings account--the same way they pay utilities, loans, and other bills. The transaction occurs securely, bank to bank, with no personal or financial information required or transmitted over the Internet.
Because shoppers pay directly from their online bank account, they don't release any financial information online. This helps consumers manage their spending and debt, while better safeguarding themselves from identity theft and fraud risks. eBillme's buyer protection program takes security a step further. Provided at no cost to shoppers and retailers, the buyer protection features have the same or better level of buyer protection than premium credit cards. Protection features include a return guarantee, price guarantee, in-transit protection, and fraud protection. Consumers can shop with confidence knowing their eBillme transaction is guaranteed and protected.
About eBillme eBillme™ is the only online payment solution that extends the convenience of online banking to the merchant's checkout, reduces the security risks of shopping online, and enables merchants to increase sales while reducing transaction costs. No financial data is exposed and the payment transaction is securely transferred from the customer's bank to the retailer's bank. Consumers can shop online, by catalog or through call centers, and pay for their purchases at their bank, credit union, or bill pay portal using the security and convenience of online banking. eBillme gives retailers access to the over 110 million Americans who use online banking. For more information, please visit www.eBillme.com or eBillme's Online Debt-Free Shopping Mall, http://shopdebtfree.ebillme.com
About Vitacost: Vitacost.com is a leading online retailer of nutraceutical, health & wellness products offering over 22,000 products from over 900 top brands at everyday discounts of up to 80 percent off MSRP. Vitacost.com provides 24 X 7 X 365 toll free customer service at 800-793-2601 and a 30-day money-back guarantee. Greater than 95% of orders ship the same day for the low flat rate price of $4.99. Vitacost.com is a proud member of the prestigious INC 500 Hall of Fame, recognized as a Top 500 Retailer by Internet Retailer, and consistently ranked by Nielsen as a top converting online retailer. Source: Company Press Release
Visa and NeuStar have joined forces and formed an alliance that it hopes will help accelerate the adoption of mobile financial services globally, they said on Tuesday.
Those services may include mobile remote payments for services such as bill payment and top-up for wireless airtime minutes, mobile transaction alerts and mobile money transfers, according to a statement.
Credit-card giant Visa comes to the table with its global payment network. NeuStar, a Virginia-based provider of services to telecom carriers, will serve as a neutral intermediary between mobile operators and other involved companies, and simplify the transfer of data between them.
Visa also announced what it calls the first mobile payment service in Latin America. Pago Móvil con Visa allows Peruvian holders of cards issued by Banco de Crédito, Interbank, BBVA Continental or Scotiabank to pay for products and services over the wireless network.
Both announcements were made at the Mobile Money Summit, which takes place in Barcelona this week and is organized by the GSM Association.
Currently, Visa and MasterCard are pushing a variety of mobile payments and financial services. Tests are now being turned into commercial services.
Last week MasterCard's MoneySend service went live in the U.S. It allows users to send and receive funds using text messages, the mobile browser, mobile apps, or over the Internet from a PC, a spokeswoman at MasterCard said via e-mail.
According to eMarketer.com, the future of online retail looks "not too bad."
But my last post, a survey conducted by PayPal in the UK says that online sales growth is set to "double" within two years. That would certainly sound bright enough to wear shades.
So...that's the good news. The bad news is that the PayPal UK study also predicts that sales in physical stores will plummet by up to £8.3bn by the end of 2011. (See: Amazon Thanksgiving Day Parade?)
Editor's Note: "Surprise, Surprise". (search this blog for the term Paradigm Shift to learn why that's not surprising)
The PayPal UK Study goes on to say that online sales are expected to rise from just under £9bn to £21.3bn, resulting in modest growth for overall sales.
Here's the eMarketer story. BTW, if you don't subscribe to the eMarketer Newsletter you should. Go to their site to sign up for it. The Future of Online Retail Doesn’t Look…Too Bad JUNE 24, 2009 - eMarketer.com
Cautious optimism. Everyone knows the economy—online and off—is bad. What no one knows for sure is when the situation will improve. But things will get better.eMarketer forecasts that US retail e-commerce sales (excluding travel) will total nearly $132 billion in 2009, down 0.4% from 2008.
But, assuming the recession ends this year, as many economists predict, the forecast indicates that online sales will begin to rebound in 2010 and hit full stride in 2011. Declining sales growth rates do not tell the whole story.
“Everyone focuses on the downturn in the overall economy, but the recession has only accentuated the gradual decline in online sales growth over the past few years—the decline would likely have occurred even in normal economic times,” says Jeffrey Grau, eMarketer senior analyst and author of the new report, Retail E-Commerce Forecast: Cautious Optimism. “It’s just simple math: The bigger online sales become, the harder it is to maintain high levels of growth.”
Greater spending by incumbent online buyers is the key to continued e-commerce growth. Some 152 million individuals ages 14 and above will shop online in 2009.“That means almost nine out of 10 Internet users will browse, research or compare products online this year,” says Mr. Grau. “This rate will grow slightly by 2013, since most Internet users predisposed to online shopping will already be doing it.”
Yet measuring e-commerce’s potential solely in terms of online sales ignores the impact of cross-channel shopping.
“The recession has made online product research an imperative,” says Mr. Grau.
According to PriceGrabber.com, the tough economy is driving consumers online to compare prices, look for retailers that do not charge sales tax or shipping fees, seek discounts and avoid impulse buying.
“Cross-channel shopping tends to fall under the radar because it is harder to measure than e-commerce sales,” says Mr. Grau.
Forrester Research estimated that store sales influenced by online research are higher than retail e-commerce sales. For 2009, Forrester projected cross-channel sales of $758.8 billion—about three times higher than online sales of $235.4 billion.
“Retailers still have plenty of work ahead to weave their channels into a single, unified presence,” says Mr. Grau. “If enough succeed, it could contribute to building greater consumer confidence in e-commerce.”
Here's a story from the Telegraph regarding the PayPalUK Study I talked about a post or two back. One of the more interesting aspects of this story from the Telegraph is that nearly 1 in 4 people (24%) in the UK believe that online shopping will become the "norm" and that brick and mortar retail is a dead horse. Interesting...out of curiosity I wonder what percentage of people felt that way last year at this time?
Online sales are expected to more than double to £21.3bn by the end of 2011, making up for the expected decline in trade in high street stores. By James Hall, Retail Editor | Published: 7:09AM BST 24 Jun 2009
A major new survey by PayPal, the online payment system, predicts that sales in physical stores will plummet by up to £8.3bn by the end of 2011. However, online sales are expected to rise from just under £9bn to £21.3bn, resulting in modest growth for overall sales.
Carl Scheible, managing director of PayPal UK, argued that the report shows that the value of online retail "can no longer be dismissed as a sideshow". Mr Scheible said that the growth of internet shopping will prop up a declining general retail sector.
"Online's phenomenal growth is not only forecast to deliver sales of as much as £21.3bn by 2011, but a £12.3bn increase will also ensure that the entire UK retail sector is growing again by the end of 2011," he said.
"The recession has been tough for many UK retailers as they deal with the slowdown and its knock-on impact on consumer spending. Of course, many of the major high-street brands have actually enjoyed the online boom, despite facing challenges in their own stores. The improvements in online shopping will continue to drive consumers until they are spending £1 in every £14 online," said Mr Scheible.
The report, which was carried out by Experian, forecasts that from 2008 to 2011 high street sales will fall by up to 1.4pc.
Nearly 9m adults shop online at least once a week, the report shows.
Mr Scheible said: "In our experience the retail winners from this recession will be those that work hard to meet expectations. If customers have come to expect fantastic service on the high street, retailers must make sure they aren't disappointed if they head online. Customers want good value, simplicity and security when they decide where to spend their money online."
According to the report, which was based on interviews with 1,000 adults, 24% of UK adults now believe that online shopping will become the norm and that the high street will eventually die out. Over half of consumers polled believe that high-street retailers could significantly improve their websites and sales processes to "enhance the customer experience".
T.J. Maxx, Marshall's parent reaches $9.75 million settlement
From Tribune staff - June 24, 2009
Discount retailer TJX Cos. reached a settlement with dozens of states, including Illinois, related to a massive data theft that occurred at the parent company of T.J. Maxx and Marshall's more than two years ago.
The Framingham, Mass.-based off-price retailer agreed to pay the states $9.75 million, of which Illinois will receive more than $440,000, for programs to enforce consumer protection laws, protect consumer data and provide consumer education.
An estimated $2.5 million of the overall settlement is earmarked to create a data security trust fund to be used by states' attorneys general to enforce and develop policy in the field of data security and personal information protection.
TJX admitted no wrongdoing as part of the settlement. The company believes it did not violate any consumer protection or data security laws. Continue Reading at the Chicago Tribune
Metavante and First National Bank of Omaha Renew Prepaid Relationship June 24, 2009
MILWAUKEE--(EON: Enhanced Online News)--Metavante (NYSE:MV), a leading provider of banking and payments technology, today announced that the smartOne Prepaid Solutions division of First National Bank of Omaha renewed its prepaid card processing agreement with Metavante Corporation.
“Metavante and First National Bank of Omaha align well with each other because both entities share broad payments industry expertise and vision”
Extending a relationship that began in 2005, First National Bank of Omaha will continue offering its smartOne Prepaid Solutions products and services with account processing and real-time account validation services from Metavante. First National Bank of Omaha’s smartOne Prepaid Solutions portfolio includes payroll, reward/incentive and corporate disbursement (travel expenses and relocation funds) prepaid cards.
“Metavante delivers the processing stability and scale we need to facilitate the growth of our smartOne Prepaid Solutions offerings, as well as the flexibility to quickly offer new functionality,” said Scott McCormack, vice president, First National Bank of Omaha. “Shared core values between our two companies are at the heart of our relationship, and those shared values allow us to quickly enhance our offerings to meet the needs of the prepaid marketplace.”
“Metavante and First National Bank of Omaha align well with each other because both entities share broad payments industry expertise and vision,” said Frank D’Angelo, president, Metavante Payment Solutions Group. “As a ‘full suite’ provider of payments solutions, Metavante focuses on the entire payments landscape, including emerging account access channels. Enabling financial institutions to grow their prepaid card relationships and help corporate clients benefit from the value-added cost and workflow efficiencies of electronic payments is one of our core competencies and part of Metavante’s dedicated client support.”
Metavante Payment Solutions drive the marketplace transition from paper to electronic payments with an integrated suite of payments solutions featuring enterprise-wide fraud prevention/monitoring and risk management. Metavante offers an ATM/PIN-debit network in NYCE, mobile financial services, online bill pay, government payments, credit and debit payment cards, merchant-issued and network-branded prepaid cards, as well as automated clearing house (ACH) and check image processing. Metavante also offers consumer healthcare payment solutions for patients, providers, plan administrators and financial institutions. Metavante offers clients the efficient and integrated resources necessary to offer their customers a broad range of payment options and touch points.
About smartOne Prepaid Solutions
smartOne Prepaid Solutions from First National Bank of Omaha offer secure, creative and innovative prepaid programs to businesses and organizations throughout the United States. Built on a half century of card issuing expertise, smartOne uses a flexible and nimble methodology to provide custom prepaid card design, branding, and program management while offering superior customer service and value. For more information, visit www.smartonesolutions.com.
About First National Bank of Omaha
First National Bank of Omaha is a subsidiary of First National of Nebraska, Inc. First National of Nebraska has grown into the largest privately owned banking company in the United States. First National Bank of Omaha and its affiliates have $21 billion in managed assets and more than 8,000 employee associates located in 35 states. Primary banking offices are located in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota and Texas.
About Metavante
Metavante Technologies, Inc. (NYSE:MV) is the parent company of Metavante Corporation. Metavante Corporation delivers banking and payments technologies to approximately 8,000 financial services firms and businesses worldwide. Metavante products and services drive account processing for deposit, loan and trust systems, image-based and conventional check processing, electronic funds transfer, consumer healthcare payments, electronic presentment and payment, outsourcing, and payment network solutions including the NYCE Network, a leading ATM/PIN debit network. Metavante (www.metavante.com) is headquartered in Milwaukee.
Metavante and NYCE are registered trademarks of Metavante Corporation, which is the principal subsidiary of Metavante Technologies, Inc.
CashEdge Inc. (www.cashedge.com), the leader in Intelligent Money Movement™ products for financial institutions, serving 600 financial institutions including seven of the nation's top ten banks, announced today the launch of POPmoney™ (www.popmoney.com), the first person-to-person payments (P2P) service for banks, enabling banks to provide simple and secure P2P payments from their online or mobile banking applications.
POPmoney allows bank customers to "Pay Other People" (POP) anywhere, at any time, directly from within a bank's online or mobile application. With POPmoney, bank customers can send an electronic payment by simply using the email address or mobile phone number of the recipient. POPmoney includes an SMS text messaging application, as well as downloadable mobile applications, enabling banks to extend their P2P functionality to mobile phones. Editor's Note: HomeATM launched their money transfer application at FinovateStartup09 back on April 29th. See live demo in left sidebar)
"POPmoney is a breakthrough service and represents the first real opportunity for banks to compete in the lucrative person-to-person payments space. This untapped market offers financial institutions major opportunities for new revenue and increased customer engagement," said Sanjeev Dheer, CEO and President, CashEdge Inc. "With our deep expertise in money movement, our bank-centric model and our strong risk management capabilities, this is a natural next step for CashEdge to take with its bank partners."
Spurred by the growing use of online banking, including online account opening, bill pay and online funds transfers, consumers are demanding additional online money movement services.
A 2009 CashEdge survey of nearly 1,000 consumers identified several important findings related to P2P payments including:
* 81 percent of respondents would use a P2P service if offered by their financial institution * 77 percent of respondents would prefer to use a P2P service offered by their own financial institution over an independent online P2P service (such as PayPal or a similar service) * 73 percent of respondents felt that a P2P service offered through their bank would be more secure than an independent P2P service * 69 percent of respondents felt that a P2P service offered through their bank would be more convenient than an independent P2P service
POPmoney leverages the proven reliability, security and robustness of CashEdge's money movement platform, which in 2008 processed nearly $50 billion in online funds transfers for bank customers. For current CashEdge clients, POPmoney is an easily integrated extension of TransferNow™. About CashEdge
CashEdge is the leader in Intelligent Money Movement™ services that enable financial institutions to engage customers in new ways. CashEdge's Intelligent Money Movement services provide a single point of access, through an online banking or mobile application, for multiple easy-to-use consumer and small business transfer routes. CashEdge's industry-leading products include OpenNow®/FundNow® for new account opening; TransferNow® for Consumers, which includes Me-to-Me Transfers and Third Party Transfers; POPmoney™ for person-to-person payments; and TransferNow for Small Businesses, which includes Invoicing and Payments, Me-to-Me Transfers, Employee Payments and Vendor Payments. These products are supported by industry-leading risk management capabilities that leverage comprehensive, proprietary technology, helping institutions mitigate risk and decrease fraud exposure.
CashEdge currently serves hundreds of leading financial institutions, including seven out of the top ten largest banks in the country. The Company has offices in New York, Silicon Valley and India. For more information, visit www.cashedge.com.
Digital River Debuts Limited Edition E-Commerce Solution
Introduces e-stores designed exclusively to optimize sales of limited-edition, refurbished or clearance products
* Press Release * Source: Digital River, Inc. * On Wednesday June 24, 2009, 7:00 am EDT
MINNEAPOLIS--(BUSINESS WIRE)--Digital River, Inc. (NASDAQ:DRIV - News), a leading provider of global e-commerce solutions, introduced a new Limited Edition e-commerce solution that is designed to optimize the online sales of limited quantity, limited edition, refurbished and clearance merchandise. The solution, best suited for hard goods, features specially designed e-storefronts, marketing capabilities that tap social networks and built-in controls for managing inventory.
“In today’s increasingly competitive market, companies are seeking new and more effective ways to diversify their revenue streams and generate as much revenue as possible at every stage of a product’s lifecycle,” said Joel Ronning, Digital River’s CEO. “With our new Limited Edition e-commerce solution, we are giving online merchants access to a complementary revenue source that is designed specifically for marketing and selling end-of-life products. Because Limited Edition is built on our world-class global e-commerce platform, we offer merchants all of the benefits of our full-service, proven e-commerce solution.”
Digital River’s Limited Edition solution is designed for companies that want to extend the market for their merchandise, create urgency around online sales of their limited quantity products, and help strengthen end-consumer relationships. Limited Edition allows merchants to:
Easily manage and maintain e-storefronts designed exclusively to promote limited-edition or end-of-life products. The e-storefronts can link from existing e-commerce sites or function independently;
Create buzz and excitement around online product sales by using major social networking tools and viral marketing to engage users in reading and posting reviews.
Use sophisticated, built-in controls to display available limited edition inventory levels to not only generate urgency among brand-loyal and price-sensitive consumers, but also ensure proper sourcing of limited supply products.
Commenting further on the benefits of the Limited Edition solution, Ronning added, “By using Limited Edition, our clients have optimized product sales at the end of the product selling lifecycle more cost-effectively than they’ve been able to in the past.”
About Digital River, Inc.
Digital River, Inc., a leading provider of global e-commerce solutions, builds and manages online businesses for software and game publishers, consumer electronics manufacturers, distributors, online retailers and affiliates. Its multi-channel e-commerce solution, which supports both direct and indirect sales, is designed to help companies of all sizes maximize online revenues as well as reduce the costs and risks of running an e-commerce operation. The company’s comprehensive platform offers site development and hosting, order management, fraud management, export controls, tax management, physical and digital product fulfillment, multi-lingual customer service, advanced reporting and strategic marketing services.
Founded in 1994, Digital River is headquartered in Minneapolis with offices across the U.S., Asia, Europe and South America. For more details about Digital River, visit the corporate Web site at www.digitalriver.com
Social networking site Facebook has been struck by another security flaw that could have exposed personal user information such as date of birth and home town.
The flaw was exposed by the creators of the blog FBHive.com, who discovered a hack that would show everything listed in a Facebook member's "Basic Information" panel, whether the user had hidden this information or not.
Security vendor Sophos claimed this data could include date of birth, home town, gender, family members, relationship status and political and religious views, and could be used to commit ID fraud. Continue Reading at CBR Online
For more on the Facebook Flaw, read a story from TechCrunch, you'll find he link located below in the Related Articles Section:
Gemalto Launches Unique Optical Reader for German Online Banking
With 30 million users, Germany has the largest number of online banking customers in Europe
AMSTERDAM--(BUSINESS WIRE)--Gemalto (Euronext NL0000400653 GTO), the world leader in digital security, today announced commercial launch of Ezio Optical TAN, a unique optical authentication reader for online banking specially designed for the German market. The size of a credit card, the Gemalto reader fits in a wallet along with the banking card, to offer unmatched convenience and portability. Ezio Optical TAN is compliant with the latest German HHD* standard and leverages the security of the widely deployed SECCOS** banking cards. With 30 million users, Germany has the largest number of online banking customers in Europe.
With Ezio Optical TAN, online customers can enjoy anytime, anywhere e-banking with utmost simplicity. Users just present the device in front of their computer screen and optical sensors capture the data they would normally enter from the reader keypad to carry out and sign online transactions. No software needs to be installed to use the device.
“Reinforcing e-banking services security has always been a priority for German banks and they were among the first in Europe to implement strong authentication solutions,” commented Jacques Seneca, executive vice president of the Security Business Unit for Gemalto. “Gemalto’s strong historical presence in Germany, particularly in the banking sector, has provided us with an in-depth understanding of local banks’ specific needs. This resulted in the development of an authentication solution that is perfectly tailored for this very advanced market.”
The Gemalto product is part of an extended family of authentication and digital signature solutions that includes notably readers, tokens, software and services. Gemalto has already successfully delivered Ezio authentication solutions to leading banks in Asia, Europe and the Americas.
HHD*: HandHeld Device SECCOS**: Secure Chip Card Operating System
About Gemalto
Gemalto (Euronext NL 0000400653 GTO) is the world leader in digital security with 2008 annual revenues of €1.68 billion, and 10,000 employees operating out of 75 offices, research and service centers in 40 countries.
Gemalto is at the heart of our evolving digital society. The freedom to communicate, travel, shop, bank, entertain, and work—anytime, anywhere—has become an integral part of what people want and expect, in ways that are convenient, enjoyable and secure.
Gemalto delivers on the growing demands of billions of people worldwide for mobile connectivity, identity and data protection, credit card safety, health and transportation services, e-government and national security. We do this by supplying to governments, wireless operators, banks and enterprises a wide range of secure personal devices, such as subscriber identification modules (SIM) in mobile phones, smart banking cards, smart card access badges, electronic passports, and USB tokens for online identity protection. To complete the solution we also provide software, systems and services to help our customers achieve their goals.
As the use of Gemalto’s software and secure devices increases with the number of people interacting in the digital and wireless world, the company is poised to thrive over the coming years.
For more information please visit www.gemalto.com.
Here is a preview of the first two pages of HomeATM's Newly Redesigned Website. Look for it to be up shortly! In the meantime, if anyone has any suggestions, comments, criticisms, feel free to leave them in the comment box below! Thanks!
The current upsurge and nefarious activities of Automated Teller Machine (ATM) fraudsters is threatening electronic payment system in the nation's banking sector with users threatening massive dumping of the cards if the unwholesome act is not checked.
An investigation carried out revealed that two of every five ATM card users lately, have become victims of one form of fraud or the other and ironically the sector's regulator, Central Bank of Nigeria (CBN), service provider, Interswitch, law enforcement agents and banks are helpless as they have not been able to proffer any solution.
Only recently, the CBN admitted that hundreds of millions of naira was lost to ATM-related theft last year alone. Every week, hundreds of bank customers across major cities are finding their deposits or a substantial part of it stolen by faceless crooks. The Special Fraud Unit (SFU) also confirmed recently that ATM fraud is on the increase in Nigeria.
It was also revealed that the activities of the fraudsters cut across all the banks having ATM facilities. Consequently, a some of the users have said the technology should be scrapped if the activities of the scammers cannot be curtailed.
In most of the banks visited, security men that were supposed to watch out for criminals coming into the banking halls now take affected ATM victims through complaints procedures. The queues seen in banks nowadays are that of ATM complainants and in most cases, the issues are never resolved.
The list of affected victims is endless. Mr. Christian Obed, a media practitioner was cash trapped in midst of an assignment and had to rushed to a nearby branch of the bank where his account is domiciled to make withdrawal via the Automated Teller Machine (ATM). To his consternation, his account read zero balance. Further enquiries from the counter did not prove otherwise. He was faced with reality that his hard earned life savings of N154, 000 had gone with the wind courtesy yet to be identified fraudsters.
On her part, a woman who simply gave her name as Mrs Ngozi was caught weeping profusely in front of a bank on Allen Avenue, Ikeja. She had come to make withdrawal at the ATM to send to her daughter in the university who had sent a distress call, but to her surprise, her account had been emptied. Efforts to get the bank officials to answer her had proved abortive.
It is not all about duping, the issues ranged from cards trapped inside the machine to PIN rejection.
It is all tales of woes from duped Nigerians. Many had lost their entire savings to hackers. These fraudulent activities which started like a play has assumed a dangerous dimension, threatening the entire e-payment system in the banking industry and the attendant benefits to the economy.
The ATM technology which was introduced barely three years ago has been beneficial to users until the latest developments. Customers now have access to their accounts at all times. It was indeed one of the key benefits of consolidation in the banking sector.
Apple Cracks Down on Gift Card Fraud - Ginny Mies, PC World
It all seems innocent enough: Someone received an iTunes gift card for their birthday, but they don't have an iPod, so they're selling it on eBay. And to encourage you to snap it up, they're offering the gift card at a price that's $10 or $20 less than its face value. Sounds like too good a deal to pass up, right? Unfortunately, there's a strong possibility that the gift card was bought with a stolen credit card or was hacked (see "Hacked: $200 iTunes Gift Card for Only $2.60"). For a while, people appeared to be using such gift cards without repercussion. But more recently, Apple seems to be quietly mounting a campaign against fraudulent iTunes gift card offenders. Continue Reading at PC World
Malware linked tweets and new stronger Trojans in circulation
Security vendors have moved to alert businesses about the emergence of malware carrying Twitter messages, and the reappearance of a rejuvenated Trojan that is popular with phishers.
Finjan Inc this morning said that it would provide free of charge to users of its Secure Browsing plug-in, access to SecureTwitter as a means of defending against the thousands of Twitter messages that seemingly are now embedded with malicious URLs.
The company claims SecureTwitter scans message tweets and provides look-ahead alerts on the safety of URLs showing in other Web 2.0 sites.
“Reading the recent reports about the proliferation of tweets containing criminal malware, we have taken immediate action to release the SecureTwitter plug-in as a free download to all users,” Yuval Ben-Itzhak, CTO of Finjan said.
Card fraud grows four times faster than transactions
Credit card fraud is growing at an exponential rate, last year alone accounting for more than $120 million in bogus transactions.
ADELAIDE: Australian credit card fraud rates grew at four times the rate of the num ber of card transactions during 2008, according to figures contained in a new white paper by information security specialist CQR Consulting.
In the whitepaper, Credit Card Fraud – What You Need to Know, analysis shows that common forms of card fraud accounted for more than $120 million in fraudu lent transactions last year. Fraud caused by counterfeit cards or skimming leapt by more than 50 per cent. The analysis is based on payment fraud statistics published by the Australian Payments Clearing Association.
Australians face two main ways to be cheated by credit card thieves.
The first, counterfeit cards or skimming, occurs when a device is used to scan a card and obtain information hidden in the magnetic stripe. This stripe is then repli cated and used fraudulently. In 2007 the cost of fraud due to counterfeiting/skimming cards was $32.8 million. In 2008 this rose by more than 51 per cent to $49.7 million.
The second, Card Not Present (CNP) fraud, describes transactions where neither the card nor the cardholder is present at the time of transaction. This can include orders by mail, telephone, fax or internet and involves using fraudulently obtained card details to make a purchase. Such details are often gathered through electronic means. The total cost of CNP fraud in 2007 was $53.7 million, rising 33 per cent in 2008 to in excess of $71.5 million.
CQR’s Steve Darrall said the growth in card fraud rates was leading to increased efforts by banks and card brands to reduce their exposure to the activity.
“We’re currently seeing a strong push across the banking industry for merchants that accept card payments to improve their defenses,” he said. “This involves minimising the need for them to hold sensitive cardholder information and securing essential information storage.”
Two key initiatives to improve the security of card transactions and cardholder information are:
• Payment Card Industry Data Security Standard (PCI-DSS) – Developed by the big cred it card brands, the standard applies to all organisations that store, process or transmit cardholder payment data, regardless of their size or transaction numbers; and
• Payment Application Data Security Standard (PA-DSS) – This standard applies to soft ware applications designed to store, process or transmit payment card information.
MUMBAI: HDFC Bank on Tuesday said it has implemented layered components of the RSA Identity Protection and Verification Suite which would help it provide a comprehensive fraud prevention platform for its online customers.
The implementation has resulted in 60 per cent reduction in phishing attacks, increased customer confidence and acceleration of enhanced online banking features.
“Phishing, pharming and trojan attacks are increasing in India as online banking becomes more popular. Our customers are also aware of these threats, so we needed to ensure we could offer them a secured platform that can protect their personal credential s and financial assets. Customer satisfaction is our top priority and RSA provided us with the necessary balance of online security and user convenience,” HDFC Bank's Chief Information Officer, Mr Anil Jaggia, said.
The bank has deployed RSA's Adaptive Authentication which includes the visible component of site-to-user authentication to provide its customers with convenient online protection through the use of a personal security image and caption to verify the legi timacy of the bank's Web site. - PTI
Analysts are concerned about the potential impact of new legislation on credit card stocks
by Elizabeth Harrow (eharrow@sir-inc.com) 6/23/2009 9:29 AM
Visa Inc. and MasterCard Incorporated
Credit card concerns Visa Inc. and MasterCard Incorporated were the subject of some cautious commentary this morning, as Reuters surveyed Citigroup analyst Donald Fandetti and Cowen & Co. analyst Moshe Katri regarding the potential effects of new legislation on the companies. As Congress moves to regulate interchange rates, both experts believe that Visa and Mastercard could potentially see ill effects on their bottom lines. Visa and MasterCard themselves do not collect interchange fees, but the concern is that retailers and merchants will now be able to pay lower fees to banks issuing the cards. In turn, some analysts believe, those banks will force Visa and MasterCard to share the pain. "Longer term, I think it is a real risk for the model, but this could impact their stocks right now," commented Fandetti.
Representatives for both credit card companies have dismissed the potential threat of the legislation. Visa and MasterCard have pointed out that Australia previously chopped its interchange fees, and neither company's revenues were adversely impacted. However, warned Katri, "It's an overhang on these stocks, at least until we have some clarity."
V has shrugged off this skepticism in pre-market trading to tick fractionally higher. The shares have collected a gain of 16.8% in 2009, and they're currently positioned above support from their 20-week moving average.
Judging by Visa's open interest configuration, speculators expect the stock to surge another 14.3% by the time July-dated options expire. Peak front-month call open interest of 12,042 contracts lies at the deep out-of-the-money July 70 strike.
As for MA, the equity has added 0.5% ahead of the bell. The stock has recently blazed a path lower, though, breaching support from its 10-week and 20-week moving averages in the process.
Despite this lackluster price action, calls have become the option of choice on MA. The security has racked up an ISE 10-day call/put volume ratio of 2.05, with bullish bets more than doubling their bearish counterparts during the past two weeks.
Middle East and African mobile telecommunications provider Zain is partnering with Western Union to offer customers of its Zap m-banking service the option of receiving cross-border money transfers to their handsets. Zap enables Zain customers to interact with bank accounts, top-up or transfer airtime, and move money to businesses, friends and family. The service also allows customers to pay bills such as electricity, and can even be used to settle grocery bills in the supermarket.
The service has been live in Kenya, Tanzania and Uganda for several months, with plans for an expansion into 22 markets. Zain is now teaming with Western Union to let Zap customers receive money transfers sent from Western Union agent locations directly to their mobile phone.
This new type of malware, which I posted about yesterday, reportedly needs to be installed inside each "individual" machine. Therefore it suggests an inside job, and it suggests that the malware cannot spread from one ATM to another. Still, it exemplifies the constant evolution of hackers capacity to get increasingly closer to penetrating, what was once thought impenetrable. As the article from PC Authority states below, this type of malware has the capacity to make skimmers and camera's look primitive. Speaking of primitive, remember, NEVER TYPE...SWIPE! Sneaky malware code can steal bank details at the ATM - News - PC Authority
Covering your PIN code with your hand is no defense against new malware targeting ATMs that has appeared in the Ukraine and Russia, recording card transactions at the machine, including PIN, security number and account details
An ATM based malware script has been discovered with the potential to sit invisible within ATM machines and record all private transactions without detection.
New Scientist is reporting that the malware, hidden as executable code in the ATM framework, is likely to be the work of an inside job at the bank or ATM, because the code needs to be installed inside the actual machine.
The malware is extremely difficult to detect, because it looks like an ordinary piece of ATM code.
According to the report, virus checkers are said to be useless on the malware, as criminal networks have camouflaged the malware within various Windows utilities inside the machine.
Security experts are alarmed at just how easy and brazen the ATM malware is. It has the ability to record customers PIN and their 3-digit security number; a security detail often thought to be one of the last defenses against fraud.
No matter how much a customer may try to cover their hands over their PIN at the ATM, this malware can still steal all account details with relative ease. This scam goes way beyond the typical use of PIN cameras and false keyboards at the cash box.
This kind of malware has the potential to make common skimming practices seem downright ancient. Other unconventional skimming attacks have been looked at in university experiments and in theory, but this is one of the first times that an attack using malicious code has been found in the public arena.